Senior Engineer - Emerging Technologies

• Oct 2021 - Present

Lead Engineer - Emerging Technologies

• Dec 2019 - Oct 2021

Advanced Application Engineer

• Dec 2017 - Nov 2019

Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Establishes the pre-sales support strategy basis for current and prospective clients. Works with vendors, partners, and sales to ensure that optimum systems solutions are provided to new and existing customers. Plans, conducts and directs projects including costs, staffing, technical leadership and project evaluation. May serve as a technical resource for long-range planning. • Gathered project requirements and timelines from end customer to ensure proposed solutions were delivered in time and within budget • Lead and accomplished over 25 projects across multiple technologies leading to over $3 million in sales • Played a key role as technical advisor to senior management on major areas of maintenance, documentation, troubleshooting and engineering requirements for high profile projects with a Fortune 500 company • Ensure that the project team understands all aspects of the project relating to their respective responsibilities, and demonstrate a thorough understanding of the project requirements and deadlines Show less

Project Manager

• Jul 2016 - Dec 2017

Responsibilities: Ensure effective communication with the customer. Manage open projects for customers through completion. Communicate all necessary information gathered during the sales process to the manufacturing facility for successful project completion. Problem-solving and troubleshooting issues that arise during the manufacturing process. Ensure all program & project objectives and requirements are clearly documented, approved and delivered to meet customer needs. • Established key metrics for customer’s application, defining four major metrics to track and established five gates to clear prior to acceptance of suitable printing material with new key technology • Developed a strategic alliance with local research institute (UDRI), resulting in the joint award of a Phase III government contract • Provide expert technical oversight through research and development, project planning and execution, and post-project management • Negotiate, analyze, and prepare purchase order agreements, and cost control budgets resulting in $1.4 million in revenue • Worked to provide strategic and operational leadership while working to reach the company’s long term goals and maintain organizational vision Show less

Field Service Engineer

• Nov 2013 - Jul 2016

Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third party vendor products utilized in the customer's application/systems. • Developed maintenance schedule and project timelines, establishing a baseline of machine “up-time” and suggested actions to increase efficiencies of machine used to increase “up-time” • Promptly report and respond to system failures in a production environment • Determined proper project scale and scope for installation of 78 SLA printers, coming in under projected time by more than 3 weeks • Provide timely and accurate updates to the company, customers, end-users, and management Show less

RF Transmission Technician

• Dec 2006 - Oct 2018

Oversee a team of 13 members in the maintenance of a $2.3 million satellite radios system. Develop and refine surveillance systems to increase system monitoring capabilities and improve maintenance turnaround times. Assess system performance quarterly to critically evaluate where improvements are necessary, compiling strategies to address identified areas of improvement. Optimized work center training program to increase the efficiency of educational resources, which led to a decrease in required training time per Airman from three years to a year and a half.Increased maintenance system efficiency for $4.8 million of equipment in satellite terminals, reducing required maintenance time in mission critical time periods by [amount].Awarded Coin of the Chief of the Ohio Air National Guard to recognize outstanding performance during tactical missions. Show less

Telecommunication Technician

• Dec 2008 - Jun 2009

Performed maintenance on $6.7 million of legacy equipment. Created improvement plans for telecommunication channels, working with upper-level management to analyze trends observed in equipment use and maintenance. Coordinated between levels of command chain to ensure effective communication amongst team.Streamlined maintenance task queue for legacy satellite communication equipment, increasing system efficiency by 25%.

Logistics Account Executive

• Nov 2012 - Feb 2013

Obtain customers through research related to the transportation industry, completing all of the customer transportation needs. Monitoring carrier progress throughout the lifetime of shipments. Obtain customers through research related to the transportation industry, completing all of the customer transportation needs. Monitoring carrier progress throughout the lifetime of shipments.