Experience

INTI

• Malaysia
• Higher Education
• 700 & Above Employee

• University Placement Officer for American Institutions

  • Oct 2023 - Present

  - Handle university and visa application for American & Canadian university. - Conduct/coordinate university placement related seminars/workshops, briefings and talks. - Conduct AUP student transcript applications. - Assist in CAE advanced and regular enrolment. - Provide course advising and selection of university - Prepare, revise and update equivalency tables and study plans of U.S & Canadian universities. - Handle university and visa application for American & Canadian university. - Conduct/coordinate university placement related seminars/workshops, briefings and talks. - Conduct AUP student transcript applications. - Assist in CAE advanced and regular enrolment. - Provide course advising and selection of university - Prepare, revise and update equivalency tables and study plans of U.S & Canadian universities.



Red Red Botak Head

• Store Supervisor

  • Dec 2022 - Apr 2023

  Overseeing and assisting with the development, sales and functioning of the Red Red Botak Head location in BookXcess LaLaport Bukit Bintang City Centre. The daily execution of creating and serving hot or cold beverages tailored to the customer's preferences as the barista trainee.

• Marketing Officer

  • Jun 2022 - Dec 2022

  Overseeing and assisting with the development, sales and functioning as a public relations/marketeer for the cafe expansion, starting with the first location at LaLaport Bukit Bintang City Centre. The daily execution of creating and serving hot or cold beverages tailored to the customer's preferences as the barista trainee.



The Finished Project

• Malaysia
• Advertising Services

• Content Creator & Copywriter

  • Dec 2020 - Apr 2022

  In charge of distributing content and copywriting on retainer under The Finished Project. Past and current clients include Niche Digital Solutions, Google Developers Space Singapore, Generation AV, Dateworks, and Lazada Group. In charge of distributing content and copywriting on retainer under The Finished Project. Past and current clients include Niche Digital Solutions, Google Developers Space Singapore, Generation AV, Dateworks, and Lazada Group.



FutureLab.my

• Malaysia
• E-Learning Providers
• 1 - 100 Employee

• Community Marketing Manager

  • May 2018 - Oct 2019

  - Managed our mentorship user base to benefit our FutureLab community strategically.- Created events for the mentors and mentee and encourage the community to come together. - Led to the creation of intentional marketing strategies, curate helpful & relevant content for our social platforms and push out content, ads & messaging to help boost our brand awareness.- Spoke to clients to get accounts and group sales.

• Digital Marketeer

  • Mar 2018 - Apr 2018

  - I managed and create intentional marketing strategies. - Curated helpful & relevant content for our social platforms and push out content, ads & messaging to help boost our brand awareness.- Part of that is hosting the YouTube channel show #AskFutureLab to talk to mentors and ask questions about their job and career. - Helped form strategic ideas for company wide initiatives.



University of Central Oklahoma

• United States
• Higher Education
• 700 & Above Employee

• Community Engagement Specialist

  • Aug 2017 - Jan 2018

  - Advocate for non-traditional, commuter student population through Off-Campus Life initiatives and programming. - Provide supplemental support to the Volunteer and Service Learning Center.- Facilitate programmatic efforts of the Off-Campus Life functional area.- Advise the Off Campus Student Ambassador student organization.- Help build and maintain relationships with community partners via facilitation of the Off-Campus Housing website and Off-Campus Housing and Living Fair.- Promote and maintain Off-Campus Life’s visibility through website maintenance and social media presence.- Maintain and support services offered by the Off-Campus Life office such as the Off-Campus Housing and Living Guide and resources. Show less

• Academic Advisor

  • Jul 2016 - Aug 2017

  - Provided guidance and counseling to students in matters related to academic goals, choice of curriculum, course load, study habits, and course scheduling. - Completed degree checks for individual students and student groups as needed. - Assisted with student orientation, whether freshman or transfer students. - Developed and/or completes college/school documents such as classroom assignments, plans of study, curriculum guides, graduation forms, and study abroad documentation. - Served as a resource for the university’s student database including coordinating input, generating reports, training users, and recommending updates. - Verify/report student and course information which may include (but not limited to) class rolls, grades, academic certification of athletes/veterans, statistical analyses, and/or forced drops. - Evaluated and/or update student records in order to post grades, do graduation checks, monitor student progress, and advise students on an appropriate course of study. - Assisted with recruitment of prospective students. Show less

• Multicultural Student Graduate Assistant

  • Sep 2014 - Jun 2016

  - Formulated, direct and coordinate marketing activities on behalf of the office and policies to promote products and services.- Identify, develop, or evaluate strategies, based on knowledge of establishment objectives, market characteristics, and cost and markup factors for student programming.- Assessed programs, services and processes to ensure maximum student learning and development.- Responsible for advising multicultural student organizations through managing cultural programs, events planning and advocacy work on social justice issues.- Mentored students through 1:1 interaction and provided support for personal decision-making and leadership development.- Facilitated workshops, retreats and conferences aimed at exposing students to multiculturalism and diversity related social justice issues. Show less



Tailwind

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Public Relations and Marketing Assistant

  • Jan 2014 - Aug 2014

  - Write advertising copy for use by publication, broadcast or internet media to promote the sale of goods and services. - Write to customers in their terms and on their level so that the advertiser's sales message is more readily received. - Create and publish content on Tailwind blog and manage social media accounts. - Interact and build a relationship with social media influencers. - Help customers understand the benefits of their Tailwind account. - Plan events and publicity opportunities to maximize the impact of social media. - Develop advertising campaigns for a wide range of clients, working with an advertising agency's creative director and art director to determine the best way to present advertising information. - Write articles, bulletins, sales letters, speeches, and other related informative, marketing and promotional material. Show less



University of Central Oklahoma

• United States
• Higher Education
• 700 & Above Employee

• Creative Copywriter Intern, Office of Global Affairs

  • Jun 2013 - Aug 2013

  - Write to customers in their terms and on their level so that the advertiser's sales message is more readily received.- Write advertising copy for use by publication, broadcast or internet media to promote the sale of goods and services.- Composed email templates welcoming prospective students.- Coordinated all social media for the office, including Facebook, WCMS, Twitter and etc.

• International Programming Assistant, Centre for Global Competency

  • Jun 2012 - May 2013

  - Coordinated the “Broncho Buddies” program, a program that pairs domestic students and international student to create opportunities for intercultural exchange.- Facilitated and assisted the Coordinator of International Activities in the planning and execution of international programming. - Promoted and recruited international programming to students at the University of Central Oklahoma.- Coordinated all social media for the department, including Facebook, Instagram and Twitter.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Jul 2010 - Jul 2012

  - Provided quality assured beverages while maintaining consistent customer service satisfaction. - Maintaining quality store operations. - Contributed to licensed store profitability. - Increased leadership skills when promoted to shift supervisor. - Provided quality assured beverages while maintaining consistent customer service satisfaction. - Maintaining quality store operations. - Contributed to licensed store profitability. - Increased leadership skills when promoted to shift supervisor.



Chartwells Higher Education Dining Services

• United States
• Food and Beverage Services
• 700 & Above Employee

• Special Events & Catering Assistant

  • May 2012 - Jun 2012

  - Provided quality customer service. - Provided staff assistance to catering event. - Provided quality customer service. - Provided staff assistance to catering event.



University of Central Oklahoma

• United States
• Higher Education
• 700 & Above Employee

• Intern, University Relations

  • Jun 2012 - 2012

  - Communications and marketing apprenticeship. - Composed hometown press releases. - Assisted with interviews for press release and campus newsletter. - Provided photography assistance for major media event: Magic 104.1, KOMA, KRXO's "The Vault Drawing." - Communications and marketing apprenticeship. - Composed hometown press releases. - Assisted with interviews for press release and campus newsletter. - Provided photography assistance for major media event: Magic 104.1, KOMA, KRXO's "The Vault Drawing."



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Bookseller

  • May 2010 - May 2011

  - Helped create a friendly, casual and helpful experience for customers. - Delivered top notch expert service as Lead in store. - Successfully achieved professional relations in a diverse work environment. - Verified arrival of shipments as Store Receiver, ensuring availability of products and merchandise. - Helped create a friendly, casual and helpful experience for customers. - Delivered top notch expert service as Lead in store. - Successfully achieved professional relations in a diverse work environment. - Verified arrival of shipments as Store Receiver, ensuring availability of products and merchandise.



Kolej Life (Life College)

• Petaling Jaya, Selangor D. E., Malaysia

• Student Services Assistant Manager

  • Jan 2009 - May 2009

  - Assisted in recruitment of new students and facilitate in new student orientation. - Devised tools for training and supervision of student workers. - Developed and organized on campus activities and events for students. - Maintaining open lines of communication between student body and faculty. - Advised and mentored members of the student council. - Assisted in recruitment of new students and facilitate in new student orientation. - Devised tools for training and supervision of student workers. - Developed and organized on campus activities and events for students. - Maintaining open lines of communication between student body and faculty. - Advised and mentored members of the student council.



Krista Education PLC

• Klang, Selangor D. E., Malaysia

• Administrative Assistant II

  • Jan 2005 - Mar 2005

  - Provided administrative assistance to the operations of Krista Kindergarten & Day Care (Krista Education PLC) - Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner. - Create and maintain active files - Schedule daycare schedules and assisted in child care. - Provided administrative assistance to the operations of Krista Kindergarten & Day Care (Krista Education PLC) - Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner. - Create and maintain active files - Schedule daycare schedules and assisted in child care.