Or Chakarov
Customer Success Manager at IKIDO- Claim this Profile
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English Full professional proficiency
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Hebrew Native or bilingual proficiency
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Bio
James Soames
Wow! I only worked with or for a couple of months but he has dazzled me with his drive and professionalism. With Or's support we have established solid foundations on which to build our future growth ambitions. Wishing him all the vey best for the future.
James Soames
Wow! I only worked with or for a couple of months but he has dazzled me with his drive and professionalism. With Or's support we have established solid foundations on which to build our future growth ambitions. Wishing him all the vey best for the future.
James Soames
Wow! I only worked with or for a couple of months but he has dazzled me with his drive and professionalism. With Or's support we have established solid foundations on which to build our future growth ambitions. Wishing him all the vey best for the future.
James Soames
Wow! I only worked with or for a couple of months but he has dazzled me with his drive and professionalism. With Or's support we have established solid foundations on which to build our future growth ambitions. Wishing him all the vey best for the future.
Credentials
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Negotiation Skills
LinkedInDec, 2020- Nov, 2024 -
Building Business Relationships
LinkedInNov, 2020- Nov, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInNov, 2020- Nov, 2024 -
Customer Service: Handling Abusive Customers
LinkedInNov, 2020- Nov, 2024 -
Effective Listening
LinkedInNov, 2020- Nov, 2024 -
Learning Data Analytics
LinkedInNov, 2020- Nov, 2024 -
Building Rapport with Customers
LinkedInOct, 2020- Nov, 2024 -
Customer Insights and Consumer Analytics for Organizations: Concepts
LinkedInOct, 2020- Nov, 2024 -
Customer Service: Problem Solving and Troubleshooting
LinkedInOct, 2020- Nov, 2024 -
Listening to Customers
LinkedInOct, 2020- Nov, 2024 -
Business Fundamentals for Customer Success Managers
LinkedInSep, 2020- Nov, 2024 -
Consulting Foundations: Client Management and Relationships
LinkedInSep, 2020- Nov, 2024 -
Customer Service Foundations
LinkedInSep, 2020- Nov, 2024 -
Develop Your Customer Service Skills
LinkedInSep, 2020- Nov, 2024 -
Serving Customers Using Social Media
LinkedInSep, 2020- Nov, 2024 -
Strategic Thinking
LinkedInSep, 2020- Nov, 2024
Experience
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IKIDO
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Israel
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Jul 2023 - Present
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Trackimo
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Account Manager
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Dec 2022 - Jul 2023
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Sales and Business Development
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Aug 2021 - Jul 2023
Trackimo's end-to-end global IoT platform provides personal safety and tracking solutions to more than 500,000 consumers and more than 50 enterprise clients worldwide.Based on advanced proprietary technology and supported by our range of tracking devices, we provide a bespoke and affordable solution, designed to be tailored to every business’ unique requirements.
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EcoMotion Community
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Israel
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Transportation Programs
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1 - 100 Employee
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Implementation Manager
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Aug 2018 - Feb 2020
EcoMotion is an Israeli smart-mobility community, with over 600 start-ups and 12K community members. • Cultivated and maintained relationships with over 300 startups and other key stakeholders within the smart mobility sector. • Proven record initiating, designing and executing successful partnerships and commercial engagements between the Israeli innovation ecosystem and global organizations such as BP, Sompo, and EIT. • Supported new startups penetration and collaboration with complex international enterprise organizations. • Identified challenges, located suitable technologies, and supported the implementation process through in-depth processes with dozens of municipalities and governmental organizations (such as Ayalon Highways). • Focal point between global corporations seeking to integrate Israeli innovation; Unique focus on autonomous vehicles, mobility services, and safety technologies. • Proven record initiating, promoting and achieving successful collaborations including PoC’s, pilots, and scaling up within specific corporates. Show less
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KPMG Israel
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Israel
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Financial Services
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700 & Above Employee
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Senior Consultant
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Feb 2016 - Aug 2018
Senior Consultant, Advisory Sustainability, Risk Management, Internal Audit & Compliance services. • Delivered value and successfully cultivated relationships with 15 clients from diverse industries: Aerospace, Healthcare, Retail, Tech, Chemicals, etc. • Managed 5 staff members, budgets of 10,000-400,000 ILS per project, worked alongside Gantt, ensured planning vs. execution, interfaced directly with clients' management level. • Identified opportunities and optimization points while supported ICL group and IAI in writing a corporate responsibility report and implementing a sustainability strategic agenda. • Provided risk management services to private and governmental companies: identified and mapped risks, provided recommendations for implementation of internal controls in order to reduce the risks identified. • Identified government regulators’ pain points, mapped regulatory debts, identified cost components, measured regulatory burden, and provided recommendations for improvement. Show less
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Education
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IDC Herzliya
Master's degree, Behavioral Economics -
IDC Herzliya
Bachelor’s Degree, Double Major in Economics & Sustainability