Project Manager

• Oct 2020 - Present

Project Manager (Engagement and Retention Marketing)

• Jan 2020 - Oct 2020

• Managed 14 digital and print marketing campaigns with 61 deliverables aimed at engaging and retaining donors. • Facilitated internal & external kickoff meetings and data segmentation meetings involving creative teams, business intelligence, email team, and external agencies throughout the duration of each campaign. • Trained in and consistently used Salesforce to track campaign information, record customer interactions, place orders, and reinstate children into the child development program. • Created and managed project schedules in project management tool (Workamajig) to ensure all drop dates are met. Show less

Marketing Specialist

• Oct 2018 - May 2019

• Increased pharmacy’s social media followers from 10-600 through creating a marketing communications schedule and developing social media content in Photoshop and Canva.• Managed events and digital and print marketing campaigns to promote the opening of a local pharmacy• Partnered with public relations team, local businesses, and creative teams to launch in April 2019.• Executed a public grand opening event of 150 people by coordinating with vendors and planning a minute by minute schedule.• Collaborated with and assisted director of pharmacy to design the customer experience using marketing best practices.(Click links below for a highlight video and a photo album of the grand opening event) Show less

Track & Field Team Captain

• Jan 2018 - May 2019

• Served as a liaison between coaches and team members• Participated in meetings with the coaching staff• Balanced practice, training, competition, and travel with academics

Guest Services, The Lodge

• Jul 2018 - Aug 2018

• Handled POS cash register and balanced cash drawer • Operated an online registration system to register guests at check-in • Met customer needs by answering questions and restocking products • Handled POS cash register and balanced cash drawer • Operated an online registration system to register guests at check-in • Met customer needs by answering questions and restocking products

Innovation Intern

• Jun 2017 - Jul 2017

• Met with vendors and suppliers to forecast production and marketing costs. • Collaborated with retailers and store owners to strategize a product retail plan. • Planned marketing efforts and created marketing materials to achieve the best promotion of the product. • Designed brand name, logo, and packaging for the product. • Met with vendors and suppliers to forecast production and marketing costs. • Collaborated with retailers and store owners to strategize a product retail plan. • Planned marketing efforts and created marketing materials to achieve the best promotion of the product. • Designed brand name, logo, and packaging for the product.

Concierge Team Member

• Jun 2016 - Aug 2016

• Booked a variety of sizes and kinds of moves for customers • Solved problems with customers’ orders and moves in a startup environment • Answered customer questions about the Bellhops services • Provided excellent customer service to customers online and over the phone • Booked a variety of sizes and kinds of moves for customers • Solved problems with customers’ orders and moves in a startup environment • Answered customer questions about the Bellhops services • Provided excellent customer service to customers online and over the phone