Shayla P.

VIP + Programming Manager at Thompson Austin | tommie Austin
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • VIP + Programming Manager
      • Feb 2023 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Service Manager
      • Dec 2021 - Jan 2023

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Restaurant And Bar Lead
      • Jan 2021 - Dec 2021

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Cocktail Server
      • Sep 2019 - Jan 2021

      Took beverage orders from customers, placed and delivered orders quickly Checked back after delivery of beverages to make sure guests were satisfied. Presented check for payment and provided change. Kept station clean, set up and took down station tables properly. Maintained table appearance by pre-bussing, checked drink levels, removed clutter and provided sufficient napkins. Took beverage orders from customers, placed and delivered orders quickly Checked back after delivery of beverages to make sure guests were satisfied. Presented check for payment and provided change. Kept station clean, set up and took down station tables properly. Maintained table appearance by pre-bussing, checked drink levels, removed clutter and provided sufficient napkins.

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Business Support Specialist
      • Aug 2018 - Aug 2019

      I was accountable for developing and executing business development strategies with regard to account management and marketing initiatives. I worked closely with the President and Chief Operating Officer of the company, where I assisted with revenue growth. Some of my primary responsibilities include, but are not limited to: Fostered client relationships Designed a website and customer service portals that were instrumental for growth, engagement, and effectiveness Formulated business development strategies for an increase in revenue Designed marketing strategies and initiatives to help grow brand awareness Conducted and analyzed industry data Sourced quotes and negotiate with suppliers, distributors, etc. Planned and executed a nonprofit event generating over $30,000 in earnings Engaged in the O&G community Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Business Support Specialist
      • Jul 2018 - Aug 2019

      In this role, I was responsible for developing and executing business development strategies in regard to proposal development and marketing initiatives. I worked closely with the Vice President and Director of Business Development of the company, where I assisted with finding new ways to grow the business. Some of my primary responsibilities include, but are not limited to: Coordinated government proposal development by communicating with government representatives and team members Edited proposal content for clarification and consistency Adhered to proposal schedule deadlines Understood proposal databases Designed marketing strategies and initiatives Conducted and analyzed social media data Assisted with recruitment efforts by creating and managing social media content Managed and trained recruitment team on applicant tracking software Show less

    • Newspaper Publishing
    • 1 - 100 Employee
    • Intern, Reporter and Photojournalist
      • Jan 2018 - May 2018

      Generated and produced new story ideas that engaged the community. Created multimedia galleries and photographed events such as the Women's March and March for Our Lives in Orlando, FL. Produced blogs that yielded high reader engagement statistics via social media. Worked around hard deadlines and completed work concisely and accurately. Organized priorities based on deadlines. Generated and produced new story ideas that engaged the community. Created multimedia galleries and photographed events such as the Women's March and March for Our Lives in Orlando, FL. Produced blogs that yielded high reader engagement statistics via social media. Worked around hard deadlines and completed work concisely and accurately. Organized priorities based on deadlines.

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Visual Editor/Social Media Manager/Student Reporter/Photojournalist
      • Aug 2017 - May 2018

      Edited multimedia pieces for the website and managed social media output and engagement. Produced enterprise stories by researching and conducting interviews. Photographed events, such as UCF basketball and football games, and portraits for evergreen stories. Hosted photojournalism training sessions for NSM Today's writers. Managed a newsroom of over 30 students and supervised alongside a staff of 13 editors. Available 24/7 communication for writers and editors in order to meet deadlines. Show less

  • UCF Housing and Residence Life
    • Orlando, Florida Area
    • Resident Assistant
      • May 2015 - May 2018

      Facilitated the social, academic and personal adjustment of students to the residence hall and university. Demonstrated customer service techniques during high-stress periods and served as essential personnel during a crisis. Oversaw a floor of over 70 residents in a given academic year. Operated as a mediator during conflicts within a residents' living space. Planned and hosted floor meetings where intentional conversations were had. Attended diversity training for the betterment of residence halls and campus. Achievements: Tower IV RA of the Year Award Show less

    • United States
    • Online Audio and Video Media
    • Freelance Reporter
      • Jan 2017 - May 2017

      Produce enterprise stories, conduct interviews and research, photograph events and features. Generate new story ideas that interesting yet newsworthy. Produce enterprise stories, conduct interviews and research, photograph events and features. Generate new story ideas that interesting yet newsworthy.

Education

  • University of Central Florida
    Bachelor of Arts - BA, Journalism
    2014 - 2018

Community

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