Tommy Zamberlan

Vice President & COO at Bryant Zamberlan Group, LLC
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us****@****om
(386) 825-5501

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5.0

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Lynn L. Borkon

Tommy Zamberlan is extremely proficient in project management and in communications. I. worked with Tommy as a senior writer / editor on the high-profile Secretary of Defense’s 45-day DoD Independent Review of the mass shooting at Fort Hood, Texas. He earned respect and a broad range of assignments because he consistently delivered first-rate work that impressed military and civilian experts alike, some of whom were flown in from across the globe. Tommy has big-picture vision and the ability to craft complex products. In addition, Tommy is a knowledgeable and meticulous manager of project timelines, deliverables, and quality control. He consistently goes the extra mile and inspires others to do the same. He is also fun to work with – even in the midst of changing requirements, and significant pressure. Tommy’s expertise was sought by the executive management team and he delivered a variety of products, always on time and of the highest quality. Tommy is also eager to help others on technical matters of which he is a master. I would welcome the opportunity to work with Tommy again. He is talented and dedicated to exceptional results.

LinkedIn User

My experience with having Tommy Zamerlan as a colleague was formative for me in providing an opportunity to observe both capable handling of a project workload in addition to professional comportment. Talent and professionalism don’t necessarily coincide to a significant degree, but Tommy represents a good mix in this regard. I have no doubt that this same quality carries over within the Bryant Zamberlan Group and I would not hesitate to recommend their services….

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Experience

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Vice President & COO
      • Feb 2010 - Present

      • Co-owner and Chief Operating Officer, serving as Vice-President • Senior Researcher, Quantitative Analyst, and Process Consultant • Document Finishing and Production Lead, including Formatting, Style Compliance, and Technical Edits • Principal Database and Web-based Solutions Developer • Supporting Digital Communications Strategist and Web Marketing Communications Consultant • Deputy Meeting and Event Principal; specializing in Registration Database Systems and Tech Support • Budget and Contract Compliance Manager

    • Web Development Consultant (SGE)
      • Feb 2016 - Mar 2018

      • Time-limited appointment to the staff of The United States of America Vietnam War Commemoration to provide technical recommendations and guidance for the development of replacement public, customer, and staff website portals. • Developed software to capture, catalog, and organize content from the existing site for import into the new site • Developed software to dynamically track and manage redirects for the deployment of the new site • Designed and consulted on solutions to office IT and technology issues, including the deployment of new software, hardware, and IT processes.

    • Deputy Chief Information Officer
      • Feb 2014 - Jan 2016

      • Time-limited appointment to the staff of a temporary Presidential Commission, enabled by the United States Congress to develop recommendations for the modernization of the Uniformed Services' compensation and benefit systems • Managed all technical and digital operations, and supported the digital organization, management, and communication of Commission data (including the Commission survey) and information • Supported administration and oversight of the Commission's electronic surveys of current and retired United States military members, including organization and processing of survey results to meet various requirements • Served as Commission webmaster and database manager • Developed a system to send digitally signed e-mail invitations and then track and compile statistics about the number of respondents

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Consultant/Lead Technical Developer
      • Oct 2009 - Dec 2013

      • In 2011, served as Senior Technical Developer and Technical Project Lead for a website overhaul for Washington Headquarters Services • Developed a PHP framework for temporarily hosting a redesigned agency website until the CMS-based website was complete. • Managed the development of a DoD compliant CMS-based public website, with CAC-integrated user management for client maintenance • In 2010, shepherded the finishing and production process for the Don't Ask, Don't Tell report. • Directly supported and advised DADT Comprehensive Review Working Group leadership on finalization and production requirements. • In 2009 and 2010, served as Senior Technical Editor, member of the Executive Editorial Team, and Deputy to the Senior Contractor for the Secretary of Defense’s 45-Day DoD Independent Review Panel related to the mass shooting at Fort Hood, Texas, and the subsequent Air Force Follow-On Review (AF FOR) effort. • Acted as primary quality assurance/quality control reviewer and copyeditor for the released and unreleased reports prepared for the Secretary of Defense and President of the United States. • Reviewed, edited, and culled the work of more than 120 Panel members, including 16 general/flag officers and multiple subject matter experts, as part of the Panel’s Executive Writing Team, an 8-person team charged with crafting the final two reports. • Served as Deputy and Principal Advisor to the Panel’s Senior Contractor and Managing Editor, supporting the management of a 14-person contracting team of writers and administrators (including the tracking of all related project timelines, contract deliverables, man-hours, and personnel actions); empowered to make executive decisions as required. (Performed similar tasks for the subsequent AF FOR report to the Secretary of the Air Force.) • In 2009, provided editiorial support for a contract in support of the Congressional Commission on Wartime Contracting.

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Senior Multimedia Programmer/Systems Administrator/Product Development Team Lead
      • 2006 - 2009

      • Led development of Product Development Team for a $5 million Government strategic communications company • Directed projects providing Internet-focused strategy expertise, branding, research, customer service and technology consulting. • Interfaced directly with clients and project management to define project requirements and translate business objective into tactical plans. • Managed and directed a team of web programmers and multimedia designers to develop unique web-based solutions for our clients’ complex communication needs. • Designed and developed content management systems, including one in C# and .NET for hosting on a secure DoD platform, managing more than 10,000 pages. • Coordinated and directed multimedia project flow, including managing vendors, developing requirements, coordinating project deliverables and final QA review. • Designed and deployed an 8 terabyte NAS system and backup solution to replace several overloaded Windows file servers • Established standardized processes for development, deployment and operation of communication tools

    • Chief System Designer/Administrator
      • 2002 - 2009

      • Designed and implemented a network of Windows IIS, MS-SQL and Linux Apache servers to provide dynamic content and automated updates via XML to our client-based software. • Managed and coordinated the transition of policy creation, billing, and underwriting over to a custom built online application for a Fortune 1000 insurer; interfacing new IIS servers running ASP and ColdFusion with existing MS-SQL databases. • Designed and programmed standalone and web-based database applications using legacy COM objects, VB.NET, and VC++. • Developed and built a series of SSL-based e-commerce and product management sites utilizing Perl/PHP, FTP and XML for real-time product fulfillment and stock tracking.

    • Lead Programmer/Systems Administrator
      • 2003 - 2006

      • Managed projects to enhance capabilities and reliability of a complex subscription-based site, supporting in excess of 6 million active gamers and a multi-level membership system. • Spearheaded an infrastructure renovation, replacing 16 separate servers with a centralized SAN and two clusters for web and database processing, increasing availability to 99.999% • Implemented a clustered content caching system that reduced load on our web and database servers by 55%. • Designed and implemented a distributed automated backup system to provide point-in-time restoration of individual gamer leagues, including database and file system data. • Managed and programmed encrypted XML, RSS, Java and Flash APIs for use by partners integrating our content into their sites, such as EarthLink, AOL and Hoyle.

    • Chief Technical Manager
      • 1996 - 2002

      • Deployed, built, and administered the company’s multi-homed WAN and customer LANs, consisting of 100s of routers, access servers and managed switches, utilizing advanced routing techniques for optimum redundancy and efficiency for our high-profile customers. • Lead development of a WAN to connect multiple entertainment venues with automatic redundant links, outdoor wireless repeaters and centralized reporting and management. • Managed, as project leader, a team of 15 designers, programmers and IT administrators on a wide range of customer projects throughout the development cycle, from initial customer interviews and requirements collection through to project completion and maintenance. • Administered over 40 production, development and co-located client servers on a wide range of UNIX/Linux/Windows platforms, handling all networking services including web, e-mail, DNS and the underlying routing protocols.

Education

  • University of the Incarnate Word
    Master of Science (M.S.), Organizational Development and Leadership
    2014 - 2015
  • University of the Incarnate Word
    Master of Arts (M.A.), Applied Administration
    2014 - 2015
  • Kettering University
    B.S., Computer Science
    1995 - 2000

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