Andrick Santos Maradiaga

Senior Community Manager at Comercial Maega
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Contact Information
us****@****om
(386) 825-5501
Location
San Pedro Sula, Cortés, Honduras, HN

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Credentials

  • Marketing Digital
    IAB Europe
    Oct, 2021
    - Nov, 2024
  • C++ Tutorial Course
    SoloLearn
    Mar, 2020
    - Nov, 2024
  • Transformación digital para el empleo
    Escuela de Organización Industrial
    Dec, 2019
    - Nov, 2024
  • Competencias digitales para profesionales
    Área de Empleo y Emprendimiento | Fundación Santa María la Real
    Aug, 2019
    - Nov, 2024
  • Cloud Computing
    Escuela de Organización Industrial
    Jul, 2019
    - Nov, 2024
  • Introducción al desarrollo web
    Google Actívate
    Jun, 2019
    - Nov, 2024
  • CCNA Routing and Switching: Principios básicos de routing y switching
    Cisco
    May, 2019
    - Nov, 2024
  • Reconocimiento Cisco
    Cisco
    May, 2019
    - Nov, 2024
  • CCNA Routing and Switching: Introducción a redes
    Cisco
    Dec, 2018
    - Nov, 2024
  • CSS Fundamentals
    SoloLearn
    Dec, 2018
    - Nov, 2024
  • HTML Fundamentals
    SoloLearn
    Dec, 2018
    - Nov, 2024
  • JavaScript Tutorial
    SoloLearn
    Dec, 2018
    - Nov, 2024
  • jQuery Tutorial
    SoloLearn
    Dec, 2018
    - Nov, 2024
  • Mejora la seguridad online de tu empresa
    Google Actívate
    Nov, 2018
    - Nov, 2024

Experience

    • Honduras
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Senior Community Manager
      • Nov 2020 - Present

      • Strategy design• Community management• Evaluation and management of processes and projects• Crisis management• Copywriting• Web Analytics• Strategy and planning• Content editing: Blogging• Lean Change Management• Community Manager tools• Design tools for Community Manager• Content Curation and Cool Hunting• Story Telling and Transmedia Narrative• Community Dynamizer• Monitoring and active listening• Measurement and Reporting• In-depth knowledge of the characteristics of social networks• Main social networks: Facebook, Instagram,• B2B social networks: Linkedin• Social image networks: Instagram, Yotube• Neurocopyrighting and SEO On page• Search Marketing: SEO and SEM• Inbound Marketing & Social CRM• Social Ads• Social Media Hacking

    • Honduras
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Senior Information Technology Support
      • Dec 2019 - Aug 2020

      • Install and configure the technology to be used in the company, that is, the equipment, operating systems, programs and applications.• Perform periodic maintenance of systems.• Provide assistance to employees or customers about technology.• Detect breakdowns in systems and applications.• Perform hardware and software malfunction diagnostics.• Find solutions to any failure and implement them.• Replace damaged or faulty equipment parts when necessary.• Order new parts when they are missing from inventory.• Prepare reports on the status of the company's equipment and systems.• Implement and guide the different teams in the execution of new applications or operating systems.• Learn about new applications or operating systems.• Test and evaluate new applications before they are deployed to systems.• Configure profiles, emails and accesses for new entries, in addition to providing assistance in everything related to passwords.• Perform security reviews on all systems.

    • Canada
    • Textile Manufacturing
    • 700 & Above Employee
    • Technische Support
      • Jun 2019 - Oct 2019

      • Office 365 Implementation Project• BrightSign Implementation Project• Kiosk Gol Implementation Project• Excel lab implementation project• Software installation• Installation, Configuration and Review: • Computers • Printers • Axel terminals • IP phones• PC, Laptop hardware maintenance• Monitoring and elaboration of network cabling• TC's and / or IT Room's review• Watch review (Kala)• Extraction of utp wiring from CT's• Active Directory Administration• Computer equipment administration • Inventories • Computers • Printers • BrightSign • Terminals (Axel)• Among other activities

    • Chief of information systems
      • Jan 2017 - Feb 2019

      • Supervise the execution and performance of the collaborators under his charge, ensuring that they comply with the quality standards and adhere to the methodological guidelines and regulations.• Guarantee the monitoring and control of the processes.• Troubleshooting users.• Control of computer assets.• Network administration.• Management of technology providers.• Coordinate the web design and development area.• Innovation• Plan and direct the entire operation of the company's systems area.• KPI management

    • Honduras
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Manager Web Development
      • Mar 2017 - Nov 2018

      Responsible for the proper management and quality of the official website of TECHO Honduras, www.techo.org/honduras, which responds to the focuses of the Communications area of the National Office. Implement or schedule the appropriate actions guaranteeing the cohesion and coherence of the TECHO brand with the cause. Responsible for the proper management and quality of the official website of TECHO Honduras, www.techo.org/honduras, which responds to the focuses of the Communications area of the National Office. Implement or schedule the appropriate actions guaranteeing the cohesion and coherence of the TECHO brand with the cause.

    • IT support engineer
      • Jan 2011 - Jan 2013

      • User troubleshooting | HelpDesk.• Network installation and administration.• Installation and configuration of computer equipment.• KPI management • User troubleshooting | HelpDesk.• Network installation and administration.• Installation and configuration of computer equipment.• KPI management

Education

  • EUDE Business School
    Master in Marketing and Commercial Management
    2021 - 2022
  • Universidad Nacional Autónoma de Honduras (UNAH)
    Lic. Informática Administrativa
    2012 - 2019

Community

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