๐Ÿ“š Claire Tolbert

Engineering Manager at Larson Texts, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Book and Periodical Publishing
    • 100 - 200 Employee
    • Engineering Manager
      • Jul 2022 - Present

      - Lead a team of developers, testers, and other technical team members, including setting expectations and measuring success, supporting individual and team growth, and ensuring team best practices are followed - Work with management and product owners to shape and finalize release planning for digital products - Responsible for ensuring that team members and third-party vendors receive and work from product specifications and requirements and evaluate work based on those specs -โ€ฆ Show more - Lead a team of developers, testers, and other technical team members, including setting expectations and measuring success, supporting individual and team growth, and ensuring team best practices are followed - Work with management and product owners to shape and finalize release planning for digital products - Responsible for ensuring that team members and third-party vendors receive and work from product specifications and requirements and evaluate work based on those specs - Research and recommend improvements for the long-term sustainability and performance of digital products - Responsible for overall quality of products in the marketplace and internally Show less

    • United States
    • Software Development
    • 300 - 400 Employee
    • Backend Developer
      • Jul 2021 - Jul 2022

      โ€ข Architect and develop various services and APIs for the Degreed product โ€ข Use SOLID principles in creating maintainable and high quality code โ€ข Collaborate with product owners to ensure features/changes meet business requirements and fulfill the Degreed strategy โ€ข Work closely with designers, UX, and other developers to gain understanding of new features, dependencies, and technical details

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Performance Engineer, .NET Developer
      • Mar 2021 - Jul 2021

      โ€ข Install, configure, customize and resolve all technical issues related to the Alkamiโ€™s SaaS platform for hosted environments โ€ข Publish reports and analysis of performance data for the Alkami product for production, test, and development environments. โ€ข Maintain, support, upgrade, and troubleshoot reports as issues arise or are identified โ€ข Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiency for both Alkamiโ€™s SaaSโ€ฆ Show more โ€ข Install, configure, customize and resolve all technical issues related to the Alkamiโ€™s SaaS platform for hosted environments โ€ข Publish reports and analysis of performance data for the Alkami product for production, test, and development environments. โ€ข Maintain, support, upgrade, and troubleshoot reports as issues arise or are identified โ€ข Identify technical challenges and provide recommendations for improvement, focusing on client satisfaction and efficiency for both Alkamiโ€™s SaaS multi-tenant model and in-house clients โ€ข Anticipate and raise project, business, and technical issues to the appropriate resources, log issues, track progress, and actively participate in their resolution โ€ข Provide technical support to dedicated Support resources to upgrade and troubleshoot systems and environments as needed โ€ข Share guidance, knowledge, skills, and experiences with team members, provide technical feedback, and update internally-maintained knowledge repository โ€ข Provide labor estimates for custom projects and assigned tasks

    • Performance Engineer, .NET Developer
      • Mar 2019 - Mar 2021

      Plano, TX - Work with new clients to improve backend performance to prepare for launch - Work with existing clients to troubleshoot any performance problems - Develop internal tools to automate production processes (i.e. production pod sizing reviews) - Respond to Sev1 production performance issues - Provide training to internal teams on Performance related issues - Advise SRE Operations team regarding production performance issues/questions - Perform load tests of new and existingโ€ฆ Show more - Work with new clients to improve backend performance to prepare for launch - Work with existing clients to troubleshoot any performance problems - Develop internal tools to automate production processes (i.e. production pod sizing reviews) - Respond to Sev1 production performance issues - Provide training to internal teams on Performance related issues - Advise SRE Operations team regarding production performance issues/questions - Perform load tests of new and existing clients to calibrate backend performance

    • Software Engineer II
      • Jan 2018 - Feb 2019

      โ€ข Develop new features and platform improvements in an Agile environment โ€ข Quickly triage incoming fires when necessary โ€ข Participate in Sprint Demos every 2 weeks โ€ข Became Payroll Widget SME on my team within 6 weeks of onboarding โ€ข Mentor to Summer Intern in both Alkami processes and overall full stack development โ€ข Take notes for the team and create Knowledge Base articles for other developers โ€ข Take lead in meetings when Scrum Master or Product Owner cannotโ€ฆ Show more โ€ข Develop new features and platform improvements in an Agile environment โ€ข Quickly triage incoming fires when necessary โ€ข Participate in Sprint Demos every 2 weeks โ€ข Became Payroll Widget SME on my team within 6 weeks of onboarding โ€ข Mentor to Summer Intern in both Alkami processes and overall full stack development โ€ข Take notes for the team and create Knowledge Base articles for other developers โ€ข Take lead in meetings when Scrum Master or Product Owner cannot attend Technologies Used: .NET Framework, C#, ASP.NET MVC, SQL Server, JavaScript, HTML, CSS, Knockout

    • United States
    • Software Development
    • Dallas Director
      • Jul 2018 - Dec 2019

      โ€ข Coordinate and organize bi-monthly network meetups โ€ข Recruit, vet, and coordinate Location Sponsors for meetups โ€ข Recruit, vet, and coordinate Tech Talk & Lightning Talk speakers โ€ข Promote meetups on social media

    • Developer
      • Jan 2017 - Jan 2018

      Plano, Texas โ€ข Interpret scope documents per clientโ€™s requests โ€ข Set up customer facing and customer service web portals โ€ข Write and implement custom modules for portals โ€ข Document and test all custom code

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Software Engineer
      • Mar 2015 - Jan 2017

      โ€ข Manage my own clients' implementations, usually 4-8 clients at a time โ€ข Write custom business rules to clean claims for payers and increase acceptance rates โ€ข Write custom rules/edits in proprietary scripting language โ€ข Write and generate custom reports for clients โ€ข Investigate invalid imports and correct file errors for clients โ€ข Attend weekly internal conference calls to keep client up to date on implementation progress Primary Technologies Used: C#, SQL Serverโ€ฆ Show more โ€ข Manage my own clients' implementations, usually 4-8 clients at a time โ€ข Write custom business rules to clean claims for payers and increase acceptance rates โ€ข Write custom rules/edits in proprietary scripting language โ€ข Write and generate custom reports for clients โ€ข Investigate invalid imports and correct file errors for clients โ€ข Attend weekly internal conference calls to keep client up to date on implementation progress Primary Technologies Used: C#, SQL Server, Visual Studio Show less

    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Certified Programmer
      • Feb 2014 - Mar 2015

      Richardson, TX โ€ข Work individually and with team to assess implementation defects and apply fixes. โ€ข Design, develop, and implement enhancements for Teller Base Product. โ€ข Write and update technical design documents.

    • Entry Level Programmer
      • Jun 2013 - Feb 2014

      Richardson, TX โ€ข Work individually and with team to assess implementation defects and apply fixes. โ€ข Design, develop, and implement enhancements for Teller Base Product. โ€ข Write and update technical design documents.

    • United States
    • Ranching
    • 1 - 100 Employee
    • Programming Intern
      • Oct 2011 - May 2013

      Guymon, Oklahoma Managed C# CRUD classes, Developed 6 C# applications currently in production, Designed and developed SQL Server Databases to support applications, Designed and generated reports for different departments, Light filing for corporate accounts

Education

  • Oklahoma Panhandle State University
    Bachelor of Business Administration (BBA), Computer Information Systems

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