Megan Heger
Vice President Operations at BLK & Bold Specialty Beverages- Claim this Profile
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Bio
Experience
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BLK & Bold Specialty Beverages
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United States
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Food and Beverage Services
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1 - 100 Employee
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Vice President Operations
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May 2023 - Present
Des Moines, Iowa, United States
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Salt & Straw
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Food & Beverages
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100 - 200 Employee
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VP Supply Chain
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Mar 2022 - Apr 2023
Portland, Oregon, United States • Lead procurement, planning, logistics, and inventory management for boutique ice cream brand • Build strategic plan for manufacturing capacity and distribution network as company grows • Create seasonal sourcing strategy to meet needs of rotating monthly menu • Partner with owned and co-manufacturing teams to ensure timely and accurate production • Manage demand review process to meet sales goals aligned with cross-functional teams • Implemented company’s first ERP (NetSuite)… Show more • Lead procurement, planning, logistics, and inventory management for boutique ice cream brand • Build strategic plan for manufacturing capacity and distribution network as company grows • Create seasonal sourcing strategy to meet needs of rotating monthly menu • Partner with owned and co-manufacturing teams to ensure timely and accurate production • Manage demand review process to meet sales goals aligned with cross-functional teams • Implemented company’s first ERP (NetSuite), leading Finance, Ecom, Tech and Operations through launch Show less
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Stumptown Coffee Roasters
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United States
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Food & Beverages
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100 - 200 Employee
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VP Operations
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Oct 2017 - Feb 2022
Portland, Oregon • Lead coffee and cold brew production, logistics, facilities, and distribution across multiple markets • Work cross-functionally with leadership team on business strategy to reach financial and brand goals • Develop and implement improved processes, technology, and capacity building tools to drive quality, efficiency, and safety as company grows
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Director of Operations
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Feb 2016 - Oct 2017
Portland, Oregon • Responsible for national operations of planning, producing, and distributing Stumptown product • Manage Stumptown customer support, production, and distribution staff and facilities • Drive constant improvement processes in all facilities to enhance margin and product quality
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Manager, Customer Support
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Sep 2013 - Feb 2016
Portland, Oregon • Manage team of Wholesale and DTC Support Associates • Partner with marketing, sales, and operations teams to deliver market and channel specific sales plans • Develop and execute exceptional customer experience strategy through wholesale, retail, and eCommerce • Support production and roasting teams wth planning tools for efficient order fulfillment
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Nike
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United States
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Retail
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700 & Above Employee
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Operations Training Specialist
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Dec 2011 - Aug 2013
Portland, Oregon Area • Create, edit, and manage communication to retail field via online task management tool • Partner with cross-functional teams to plan store workload and prioritize in-store communication • Maintain Direct to Consumer intranet with store-facing content, resources, and tools • Support Retail Operations in creation of training documents, roll-out tools, and launch communication
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lucy activewear
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United States
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Apparel & Fashion
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1 - 100 Employee
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Retail Operations Manager
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Feb 2007 - Dec 2011
• Represent the needs of the field at lucy HQ • Execute company initiatives at the retail level • Develop comprehensive training programs for chain of 65 stores • Oversee retail operations, including store maintenance, facilities, and loss prevention • Retail liaison for IT projects and system improvements • Manage store supply and maintenance vendors • Project manager for new store openings and remodels.
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Borders
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Retail
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700 & Above Employee
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Corporate Sales Coordinator
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Jun 2006 - Feb 2007
• Responsible for driving district sales by growing business + educational sales base • Ordered materials for schools, businesses, and non-profit organizations • Collaborated with publishers and vendors to ensure inventory needs met • Provided 1-on-1 account management to business + educational clients • Coordinated literary events, author signings, and special promotions in store
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Education
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University of Iowa