Key Account Manager

• Jan 2022 - Present

- Develop revenue of a portfolio of key customers in Europe - Identify potential projects, assemble teams to prepare offers and lead negotiations to secure contracts- Develop multi-level customer relationshipsOur solutions : Internet and networks, Fixed-line and VoIP telephony, Mobility, Collaboration and remote working, Security, Cloud, Customer experience, Data intelligence and IoT, Consulting and digital transformation - Develop revenue of a portfolio of key customers in Europe - Identify potential projects, assemble teams to prepare offers and lead negotiations to secure contracts- Develop multi-level customer relationshipsOur solutions : Internet and networks, Fixed-line and VoIP telephony, Mobility, Collaboration and remote working, Security, Cloud, Customer experience, Data intelligence and IoT, Consulting and digital transformation

Strategy & Innovation Analyst | Orange Bank | Orange Graduate Program

• Jan 2020 - Dec 2021

Responsible for the implementation of key projects in the field of mobile financial services in EuropeType of projects managed :- outsourcing of the customer relationship centre- building the mortgage strategy- supporting the digital strategy

Skills Patronage | Orange Fondation | Orange Graduate Program

• Oct 2019 - Dec 2019

Helping to reduce the digital divide in Reunion Island with Solidarnum, an NGO supported by the Orange Foundation. - Organisation of a series of conferences with the French overseas territories and writing of reports.- Animation of the FabLab

Sales Manager Assistant | Retail | Orange Graduate Program

• Sep 2018 - Sep 2019

In charge of the co-leadership of Orange's B2C market in Seine-et-Marne, including more than 120 customer advisors and a team of 21 shop managers.- Orchestrate the transformation of the shops with a clear strategic retail vision.- Contribute to the building of a well-developed and efficient team that works in a collaborative manner- Set daily targets and schedules to meet and exceed company productivity and sales targets- Filling in for senior managers in their absenceTurnover: €56.7m (+22%)

Platoon leader - Army reserve - 1st Spahi Regiment

• Jul 2017 - Sep 2019

Second Lieutenant - 1st Spahi Regiment

• Feb 2017 - Jul 2017

Highly selective program between the Army and the leading French Grandes Ecoles to expose students to Army junior leadership positions (several hundred of applicants, 30 selected).As second-lieutenant, I was completely integrate into regimental life:- Management of a physical training in the French Alps. - Management of a General Elementary Program to form future regimental corporals- Second-lieutenant as part of Operation Sentinelle And more : intensive commando training, cavalry experts, shooting instructor, sport coaching, work in full autonomy, public speaking, strong organizational skills, strategy and tactics, team management

Global Project Manager

• May 2016 - Nov 2016

AXA Assistance, wholly-owned subsidiary of the AXA Group, is a worldwide specialist for car insurance, travel, health and home services.- Project Management: contribute to the set-up and roll-out of AXA Assistancenew customer feedback collection tool across more than 30 countries. Pivotalrole in the coordination of this key project, embarking many professional families (operations,IT, marketing, quality of service...) in this customer centric journey. Involved at allstages of the project: from questionnaire design to KPIs analysis, from local data privacy policyto billing procedures...- Brand Management: support AXA Assistance 30+ local offices in understandingand implementing AXA and AXA Assistance visual identity in a consistent way and across allpoints of contact. Communicate on the brand promise, educate on the guidelines and becreative to help the team improves the quality of marketing material.-Content Marketing

Business Analyst

• May 2015 - Jul 2015

Axeleo is a french accelerator exclusively dedicated to B2B startups. The firm delivers an 18-month acceleration program specifically designed to support B2B tech startups to foster substainable growth & revenue-generating business.- Audit presentation materials for digital startupers in B2B environments : financial supports, business model and value proposition- Set a documentary database on the basics of incubation Axeleo is a french accelerator exclusively dedicated to B2B startups. The firm delivers an 18-month acceleration program specifically designed to support B2B tech startups to foster substainable growth & revenue-generating business.- Audit presentation materials for digital startupers in B2B environments : financial supports, business model and value proposition- Set a documentary database on the basics of incubation