Paramedic

• Nov 2022 - Present

Paramedic

• Aug 2018 - Nov 2022

EMT

• Oct 2015 - Aug 2018

Administrative Assistant

• Nov 2022 - Present

EMT

• Dec 2014 - Apr 2016

EMT

• Oct 2014 - Jan 2016

Emergency Medical Technician

• Jun 2012 - Aug 2014

- Collaborates with fire departments and police departments to provide emergency medical care to residents in surrounding areas- Completes EPCR for each call in a timely manner- Completes daily checklists of equipment and stocks ambulance with appropriate equipment- Decontaminates ambulance and other equipment between every patient contact- Communicates with dispatch, doctors, nurses, facility staff, supervisors and other crew members in a professional manner

Training Coordinator

• Feb 2012 - Jun 2012

- Scheduled and tracked classes and facilities for fire departments, community training and in-house continuing education and refresher training programs- Recruited, scheduled and assigned instructors to classes for pre-hire, orientation and continuing/community education- Manages American Health Association documentation and rosters as well as issue and track certification cards- Maintained database of rosters for completed classes and submits completed rosters to Office of Emergency Medical Services (OEMS)- Tracked and managed fees and/or tuition due for classes- Managed instructors credentials and schedules

Teaching Assistant

• Jan 2012 - Apr 2013

- Assists course instructor with teaching new EMT-B students practical skills including: CPR, Spinal Immobilization, Upper and Lower Extremity Splinting, Medical and Trauma Assessments and Obtaining Vital Signs- Assists with grading coursework including exams and quizzes- Create study sessions and study guides to assist students with studying for written and practical examinations - Assists course instructor with teaching new EMT-B students practical skills including: CPR, Spinal Immobilization, Upper and Lower Extremity Splinting, Medical and Trauma Assessments and Obtaining Vital Signs- Assists with grading coursework including exams and quizzes- Create study sessions and study guides to assist students with studying for written and practical examinations

Chair Car Driver

• Sep 2011 - Feb 2012

- Transports patients to and from nursing homes, rehabilitation centers and patients' homes to doctor's appointments- Travels in and around the Boston area; Melrose, Wakefield, Stoneham and Lexington and occasionally other surrounding areas- Uses two-way radio system to communicate with dispatch and other chair car drivers- Fills out and files paperwork regarding patient transfers- Completes a daily checklist to ensure the proper supplies are in the vehicle and ensures proper oil and gas levels during every shift

Member Service Representative - National Night Team

• Oct 2009 - Aug 2011

- Provided members with information regarding medical and dental benefits and claims information- Investigated and resolved member inquiries through computer research, telephone contact, email communications and correspondence- Liaison between members, providers and other departments within the company- Contributed to a team oriented goal to meet service, production and quality metrics- Used exceptional concierge service phone skills consistently and researched efficiently to provide first call resolution to members- Used and understood the importance of teamwork

Accounting Clerk

• Feb 2008 - Jul 2009

- Handled cash and check deposits for assigned bank accounts on a daily basis- Prepared daily cash requirements journal and entered information into accounting system- Implemented an accounts payable paperless system for better organization and efficiency- Compiled and sorted documents, such as invoices and checks, substantiating business transactions- Prepared vouchers, invoices, checks and account statements and reviewed them for accuracy- Submitted appropriate accounting reports to management- Coded data for input into financial data processing system according to company procedures