Experience

Lake Highland Preparatory School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Event Planner

  • Aug 2021 - Present



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Consulting Event Planner

  • Mar 2015 - Jun 2020

  Conference and event planning with an emphasis on entertainment, production interviews and talent management. Liaise with clients to understand their needs and requirements to ensure that all meeting expectations are met by communicating with onsite hotel partners and colleagues. Conference and event planning with an emphasis on entertainment, production interviews and talent management. Liaise with clients to understand their needs and requirements to ensure that all meeting expectations are met by communicating with onsite hotel partners and colleagues.



Lou & Pepper, LLC

• Orlando, FL

• Co-Owner

  • May 2016 - Apr 2020

  Co-owner of a Boutique Event Planning & Online Party Goods Shop. Ensuring the highest quality event design, production, execution and customer service for both in person events and via the online retail business. Responsible for social media and print marketing, event and online sales, budgeting and finances, vendor relationships and inventory with the ultimate goal of always ensuring highest levels of client satisfaction while maintaining profitability. Co-owner of a Boutique Event Planning & Online Party Goods Shop. Ensuring the highest quality event design, production, execution and customer service for both in person events and via the online retail business. Responsible for social media and print marketing, event and online sales, budgeting and finances, vendor relationships and inventory with the ultimate goal of always ensuring highest levels of client satisfaction while maintaining profitability.



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Associate Director of Catering and Conference Management

  • Dec 2009 - Apr 2013

  Work with meeting planners and event VIPs to ensure a flawless program and meaningful guest experiences. Act as liaison between all hotel departments and clients to ensure all requests and expectations are met and exceeded. Ensure repeat group business with the goal of having the next year’s contract signed prior to the group’s departure. Work with the Executive Chef in the creation of seasonal catering packages for local businesses as well as Banquet Menus on a yearly basis. Training and development of team members. Host site inspections for tentative group business in conjunction with the sales team. Prospect and secure social catering business, in particular, during need periods such as summer and holiday seasons. Show less



Kimpton Hotels & Restaurants

• United States
• Hospitality
• 700 & Above Employee

• Associate Director, Catering and Conference Management

  • Oct 2008 - Dec 2009

  Member of the pre-opening team of the EPIC Hotel, responsible for the hiring and training of new Catering and Conference Services Colleagues. Creation of department Standards and Procedures as well as the creation of the Banquet Menus and Event Packages. Responsible for soliciting and booking quality business for all market segments within the Sales and Catering Department, including group, transient and social catering business. Conducted client presentations of the Hotel’s products and services, successfully painting a picture of what this hotel would have to offer using limited pre-opening collateral. Show less



Mandarin Oriental Hotel Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Associate Director, Catering and Conference Management

  • Sep 2004 - Oct 2008

  Coordinate all program details to include room blocks, menus, vendors, setup, audio visual and VIP requirements. Conduct pre-conference meetings with the onsite client and hotel operations. Establish and maintain client relationships built on successful events and a seamless planning process. Ensure that yearly forecasted budget is met and exceeded. Sell local catering events through prospecting calls and local events. Coordinate all program details to include room blocks, menus, vendors, setup, audio visual and VIP requirements. Conduct pre-conference meetings with the onsite client and hotel operations. Establish and maintain client relationships built on successful events and a seamless planning process. Ensure that yearly forecasted budget is met and exceeded. Sell local catering events through prospecting calls and local events.



Biltmore Hotel

• United States
• Hospitality
• 200 - 300 Employee

• Catering Sales Manager

  • Jun 2002 - Sep 2004

  Sell, negotiate, and contract new and repeat business by initiating contact with prospect clients and ensuring loyalty by building and maintaining professional relationships with key decision makers. Analyze and develop new business opportunities within target markets. Conduct familiarization meetings as well as host site inspections. Consistently meet and exceed Sales Revenue Goals. Sell, negotiate, and contract new and repeat business by initiating contact with prospect clients and ensuring loyalty by building and maintaining professional relationships with key decision makers. Analyze and develop new business opportunities within target markets. Conduct familiarization meetings as well as host site inspections. Consistently meet and exceed Sales Revenue Goals.