Michael Pace

Technical Lead at VTS IT
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Lead
      • Jan 2022 - Present

    • Senior System Engineer
      • May 2020 - Jan 2022

    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • IT Support Specialist
      • Sep 2017 - May 2020

      Sydney, Australia In this stand alone role I am responsible for the implementation, maintenance and support of the complete IT infrastructure across a number of sites for RSL NSW and its subsidiaries; Veteran Sport Australia, RSL DefenceCare, and Hyde Park Inn (HPI) and RSL NSW sub-Branch members. Providing wholistic support to over 120 staff members and 350 sub-Branch office bearers. - Provide Onsite, remote and phone support. - Liaise with vendor\software providers to be able better support… Show more In this stand alone role I am responsible for the implementation, maintenance and support of the complete IT infrastructure across a number of sites for RSL NSW and its subsidiaries; Veteran Sport Australia, RSL DefenceCare, and Hyde Park Inn (HPI) and RSL NSW sub-Branch members. Providing wholistic support to over 120 staff members and 350 sub-Branch office bearers. - Provide Onsite, remote and phone support. - Liaise with vendor\software providers to be able better support organisational requirements. - Ad-hoc desktop support and system advice to over 350 sub-Branch office Bearers Research, analyse and recommend computer products and applications to improve productivity. - Negotiate pricing and procurement contracts for all hardware and software - Manage the IT budget – ensure appropriate approval an accurate allocation of on-costs to relevant cost-centers Key Projects - Office 365 migration - Implemented Multi-Factor authentication and self-password reset across the whole organisation. - Implemented SharePoint Online as an internal intranet. - Office relocation liaised with phone/internet vendors to have the new site operational before moving in date - Successfully had the new office setup and ready for staff on move in day. Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Engineer
      • Sep 2015 - Sep 2017

      Parramatta, New South Wales, Australia

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Level 2 onsite IT Engineer
      • Jul 2014 - Sep 2015

      Camperdown

    • Australia
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • IT Coordinator
      • Jun 2013 - Jul 2014

      Padstow

    • Australia
    • Consumer Services
    • 300 - 400 Employee
    • IT System Administrator and IT Support
      • Dec 2010 - Jun 2013

      North Parramatta

Education

  • TAFE
    Diploma of System Administrator, IT
    2011 - 2012
  • TAFE
    Certificate IV, Information Technology
    2010 - 2011
  • John Therry Catholic High School
    HSC
    2001 - 2007

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