Ashley Matchett, SHRM-CP

Human Resources Manager at Snail Games USA
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Erin-Rose Pandita

I truly enjoy working with Ashley, she is one of the most knowledgeable, tenacious, and supportive HR Managers I've had the pleasure of working with. I've learned so much about our craft in the short months since working with her. She's interested in my career growth and tailors her coaching to the things I need to achieve my career goals, as well as giving me context and training on specific HR areas. Her leadership has had a huge impact on our company and I am so glad to have the opportunity to work with her.

Minni Mondkar

The time that I spent in working with Ashley at Solid Commerce was a real pleasure. Ashley is the very definition of what a Human Resources Manager should be. She's passionate about her work, and truly cares about the people she helps. She was someone I always felt able to turn to when I needed to discuss sensitive information. I felt that she was a true advocate for the employees. She was proactive in bringing several necessary changes to the HR policies at SC, in order to make the company legally compliant, and invested great effort and time in making sure that these protocols were correctly implemented. Ashley is the type of person that will go the extra mile every time, She's a genuine, intuitive, and very knowledgeable administrator. I would highly recommend her to any company!

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Credentials

  • Employment Law Certificate
    eCornell
    Nov, 2022
    - Nov, 2024
  • SHRM- CP || Certified Human Resources Professional
    SHRM
    Jul, 2018
    - Nov, 2024
  • SHRM People Analytics Speciality
    SHRM
    Feb, 2020
    - Nov, 2024

Experience

  • Snail Games USA
    • United States
    • Software Development
    • 1 - 100 Employee
    • Human Resources Manager
      • Feb 2022 - Present

      Publicly traded (recent 2022 IPO) growing video game publisher and developer. As the first HR hire, I managed all aspects of the HR function, including process development, documentation, and communication for critical areas like hiring, payroll, compensation adjustments, and terminations. Additionally, I handled employment law compliance, worked with finance on HR/Payroll COSO controls, and provided necessary reports/documentation for SEC filings and audits. Furthermore, I… Show more Publicly traded (recent 2022 IPO) growing video game publisher and developer. As the first HR hire, I managed all aspects of the HR function, including process development, documentation, and communication for critical areas like hiring, payroll, compensation adjustments, and terminations. Additionally, I handled employment law compliance, worked with finance on HR/Payroll COSO controls, and provided necessary reports/documentation for SEC filings and audits. Furthermore, I actively supported a 109% headcount growth in 2022 by collaborating with hiring managers and production on workforce planning, developing job postings, and conducting compensation analysis. In my role as the primary HR Business Partner within a small team of two, I coached managers on employee relations matters, conducted investigations, and provided general support to various teams. Key Achievement: Lead the Human Resources function as the first HR hire by creating processes, policies, procedures, building internal relationships, and advocating for HR initiatives. Key Achievement: Developed, planned, and implemented the performance evaluation process for 90 day and annual reviews. Additional Tasks • Partnered with Insperity to run biweekly payroll. • Hired and managed HR Generalist. • Worked with an immigration attorney on immigration matters. • Set up and managed JIRA for department project management. Show less Publicly traded (recent 2022 IPO) growing video game publisher and developer. As the first HR hire, I managed all aspects of the HR function, including process development, documentation, and communication for critical areas like hiring, payroll, compensation adjustments, and terminations. Additionally, I handled employment law compliance, worked with finance on HR/Payroll COSO controls, and provided necessary reports/documentation for SEC filings and audits. Furthermore, I… Show more Publicly traded (recent 2022 IPO) growing video game publisher and developer. As the first HR hire, I managed all aspects of the HR function, including process development, documentation, and communication for critical areas like hiring, payroll, compensation adjustments, and terminations. Additionally, I handled employment law compliance, worked with finance on HR/Payroll COSO controls, and provided necessary reports/documentation for SEC filings and audits. Furthermore, I actively supported a 109% headcount growth in 2022 by collaborating with hiring managers and production on workforce planning, developing job postings, and conducting compensation analysis. In my role as the primary HR Business Partner within a small team of two, I coached managers on employee relations matters, conducted investigations, and provided general support to various teams. Key Achievement: Lead the Human Resources function as the first HR hire by creating processes, policies, procedures, building internal relationships, and advocating for HR initiatives. Key Achievement: Developed, planned, and implemented the performance evaluation process for 90 day and annual reviews. Additional Tasks • Partnered with Insperity to run biweekly payroll. • Hired and managed HR Generalist. • Worked with an immigration attorney on immigration matters. • Set up and managed JIRA for department project management. Show less

  • The Midnight Mission
    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Human Resources Generalist - Exempt
      • Mar 2020 - Feb 2022

      Non-profit. Oldest running homeless shelter serving Skid Row, Los Angeles. Throughout the pandemic, I proved to be an invaluable partner to the HR Director. Working independently, I effectively managed the implementation of ADP Workforce Now Recruitment, Benefits, and Performance modules, leading to enhanced optimization of HR operations. In close collaboration with the finance team, I developed custom reports tailored for fund allocation tracking. In addition to benefits management, I… Show more Non-profit. Oldest running homeless shelter serving Skid Row, Los Angeles. Throughout the pandemic, I proved to be an invaluable partner to the HR Director. Working independently, I effectively managed the implementation of ADP Workforce Now Recruitment, Benefits, and Performance modules, leading to enhanced optimization of HR operations. In close collaboration with the finance team, I developed custom reports tailored for fund allocation tracking. In addition to benefits management, I created a monthly benefits meeting, educating employees on their benefit options. Furthermore, I actively assisted in various policy and program implementations, solidifying my reputation as a reliable point of contact for both employees and participants, earning their trust and confidence. Key Achievement: Improved productivity and reduced costs by modernizing the employee benefits experience using ADP Workforce Now. Key Achievement: Managed the implementation of ADP Workforce Now Recruitment, Benefits, Onboarding, and Performance modules. Additional Tasks • Managed leaves: FFCRA, FMLA, ADA. • Ran semi-monthly payroll using ADP Workforce Now. • Volunteered to help the kitchen staff provide meals to both program participants and unhoused residence of Skid Row during the pandemic. Show less Non-profit. Oldest running homeless shelter serving Skid Row, Los Angeles. Throughout the pandemic, I proved to be an invaluable partner to the HR Director. Working independently, I effectively managed the implementation of ADP Workforce Now Recruitment, Benefits, and Performance modules, leading to enhanced optimization of HR operations. In close collaboration with the finance team, I developed custom reports tailored for fund allocation tracking. In addition to benefits management, I… Show more Non-profit. Oldest running homeless shelter serving Skid Row, Los Angeles. Throughout the pandemic, I proved to be an invaluable partner to the HR Director. Working independently, I effectively managed the implementation of ADP Workforce Now Recruitment, Benefits, and Performance modules, leading to enhanced optimization of HR operations. In close collaboration with the finance team, I developed custom reports tailored for fund allocation tracking. In addition to benefits management, I created a monthly benefits meeting, educating employees on their benefit options. Furthermore, I actively assisted in various policy and program implementations, solidifying my reputation as a reliable point of contact for both employees and participants, earning their trust and confidence. Key Achievement: Improved productivity and reduced costs by modernizing the employee benefits experience using ADP Workforce Now. Key Achievement: Managed the implementation of ADP Workforce Now Recruitment, Benefits, Onboarding, and Performance modules. Additional Tasks • Managed leaves: FFCRA, FMLA, ADA. • Ran semi-monthly payroll using ADP Workforce Now. • Volunteered to help the kitchen staff provide meals to both program participants and unhoused residence of Skid Row during the pandemic. Show less

  • Tech-Startup-Gaming
    • Los Angeles Metropolitan Area
    • Human Resources Operations Specialist
      • Jan 2018 - Mar 2020

      I engaged in consulting with a diverse clientele from early startup and gaming companies, offering expert coaching and guidance on employee performance matters and California state compliance, including handbook creation. Additionally, I conducted in-depth market-based compensation analysis, turnover analysis, and retention analysis, providing valuable insights and actionable recommendations to support effective decision-making. • HR Operations set-up: Policy, process, and workflow… Show more I engaged in consulting with a diverse clientele from early startup and gaming companies, offering expert coaching and guidance on employee performance matters and California state compliance, including handbook creation. Additionally, I conducted in-depth market-based compensation analysis, turnover analysis, and retention analysis, providing valuable insights and actionable recommendations to support effective decision-making. • HR Operations set-up: Policy, process, and workflow review, evaluation, and creation. • Employee performance & compliance coaching, California employee handbook creation. • Analytics, market-based compensation analysis, turnover, talent acquisition/program ROI, etc. • Project management consultation and setup using JIRA, Asana, & Teamwork. • Social Media management, graphic design using Adobe Creative Suite, webpage creation using Wix. Show less I engaged in consulting with a diverse clientele from early startup and gaming companies, offering expert coaching and guidance on employee performance matters and California state compliance, including handbook creation. Additionally, I conducted in-depth market-based compensation analysis, turnover analysis, and retention analysis, providing valuable insights and actionable recommendations to support effective decision-making. • HR Operations set-up: Policy, process, and workflow… Show more I engaged in consulting with a diverse clientele from early startup and gaming companies, offering expert coaching and guidance on employee performance matters and California state compliance, including handbook creation. Additionally, I conducted in-depth market-based compensation analysis, turnover analysis, and retention analysis, providing valuable insights and actionable recommendations to support effective decision-making. • HR Operations set-up: Policy, process, and workflow review, evaluation, and creation. • Employee performance & compliance coaching, California employee handbook creation. • Analytics, market-based compensation analysis, turnover, talent acquisition/program ROI, etc. • Project management consultation and setup using JIRA, Asana, & Teamwork. • Social Media management, graphic design using Adobe Creative Suite, webpage creation using Wix. Show less

  • GumGum
    • United States
    • Software Development
    • 300 - 400 Employee
    • Human Resources Associate
      • Feb 2019 - May 2019

      **4 month Project Based Temp Role** Growing late stage ad-tech start-up. In a project-based temporary capacity, I improved and rebranded the Unlimited Time Off policy, ensuring compliance across multiple states, and offered consultation on HRIS system changes for international compliance. Moreover, I conducted valuable research and provided critical insights on various multi-state compliance matters, including offer letters, onboarding documentation, commissions and commissions… Show more **4 month Project Based Temp Role** Growing late stage ad-tech start-up. In a project-based temporary capacity, I improved and rebranded the Unlimited Time Off policy, ensuring compliance across multiple states, and offered consultation on HRIS system changes for international compliance. Moreover, I conducted valuable research and provided critical insights on various multi-state compliance matters, including offer letters, onboarding documentation, commissions and commissions during leaves of absence, FMLA/CFRA, LOAs, FLSA, and EEO. Additionally, I led the development and implementation of JIRA project management software to enhance productivity within the Human Resources department. Show less **4 month Project Based Temp Role** Growing late stage ad-tech start-up. In a project-based temporary capacity, I improved and rebranded the Unlimited Time Off policy, ensuring compliance across multiple states, and offered consultation on HRIS system changes for international compliance. Moreover, I conducted valuable research and provided critical insights on various multi-state compliance matters, including offer letters, onboarding documentation, commissions and commissions… Show more **4 month Project Based Temp Role** Growing late stage ad-tech start-up. In a project-based temporary capacity, I improved and rebranded the Unlimited Time Off policy, ensuring compliance across multiple states, and offered consultation on HRIS system changes for international compliance. Moreover, I conducted valuable research and provided critical insights on various multi-state compliance matters, including offer letters, onboarding documentation, commissions and commissions during leaves of absence, FMLA/CFRA, LOAs, FLSA, and EEO. Additionally, I led the development and implementation of JIRA project management software to enhance productivity within the Human Resources department. Show less

  • Solid Commerce
    • United States
    • Software Development
    • 1 - 100 Employee
    • Head Of Human Resources & Office Manager
      • Aug 2014 - Jan 2018

      E-Commerce Saas start-up. SolidCommere is a multi-channel marketplace manager. In the dynamic environment of a start-up, I assumed multiple roles, taking charge of day-to-day office management, providing support to the executive team, and serving as the company's first HR professional. A key focus of my contributions involved establishing and refining essential processes and procedures, including the hiring and onboarding process and performance management procedures. Collaborating with… Show more E-Commerce Saas start-up. SolidCommere is a multi-channel marketplace manager. In the dynamic environment of a start-up, I assumed multiple roles, taking charge of day-to-day office management, providing support to the executive team, and serving as the company's first HR professional. A key focus of my contributions involved establishing and refining essential processes and procedures, including the hiring and onboarding process and performance management procedures. Collaborating with managers, I gained their buy-in and facilitated the successful adoption of these initiatives. Furthermore, I spearheaded all engagement initiatives, orchestrating weekly happy hours, lunches, and company parties/events. One of the most rewarding aspects of my role was promoting cross-departmental communication and fostering a culture of continuous learning, bringing diverse teams together in a cohesive and collaborative manner. Key Achievement: Developed, implemented, and scaled a comprehensive recruitment process within a tight timeframe, accommodating a 33% workforce increase. Key Achievement: Spearheaded end-to-end management of the performance management process utilizing the SaaS application Processtreet, encompassing planning, development, implementation, and administration. Key Achievement: Successfully managed and executed the implementation of ADP Workforce Now modules, including HR, Payroll, Document Cloud, and Performance, ensuring seamless integration and optimized system functionality. Additional Tasks • Designed and delivered staff development training materials to managers and executives regarding all new policies and processes. • Created employee filing system and ensured all personnel and confidential files adhered to all California and federal laws. • Efficiently managed supply orders and oversaw facilities maintenance, ensuring a well-equipped and organized work environment. Show less E-Commerce Saas start-up. SolidCommere is a multi-channel marketplace manager. In the dynamic environment of a start-up, I assumed multiple roles, taking charge of day-to-day office management, providing support to the executive team, and serving as the company's first HR professional. A key focus of my contributions involved establishing and refining essential processes and procedures, including the hiring and onboarding process and performance management procedures. Collaborating with… Show more E-Commerce Saas start-up. SolidCommere is a multi-channel marketplace manager. In the dynamic environment of a start-up, I assumed multiple roles, taking charge of day-to-day office management, providing support to the executive team, and serving as the company's first HR professional. A key focus of my contributions involved establishing and refining essential processes and procedures, including the hiring and onboarding process and performance management procedures. Collaborating with managers, I gained their buy-in and facilitated the successful adoption of these initiatives. Furthermore, I spearheaded all engagement initiatives, orchestrating weekly happy hours, lunches, and company parties/events. One of the most rewarding aspects of my role was promoting cross-departmental communication and fostering a culture of continuous learning, bringing diverse teams together in a cohesive and collaborative manner. Key Achievement: Developed, implemented, and scaled a comprehensive recruitment process within a tight timeframe, accommodating a 33% workforce increase. Key Achievement: Spearheaded end-to-end management of the performance management process utilizing the SaaS application Processtreet, encompassing planning, development, implementation, and administration. Key Achievement: Successfully managed and executed the implementation of ADP Workforce Now modules, including HR, Payroll, Document Cloud, and Performance, ensuring seamless integration and optimized system functionality. Additional Tasks • Designed and delivered staff development training materials to managers and executives regarding all new policies and processes. • Created employee filing system and ensured all personnel and confidential files adhered to all California and federal laws. • Efficiently managed supply orders and oversaw facilities maintenance, ensuring a well-equipped and organized work environment. Show less

Education

  • University of Southern California
    Candidate for Master's of Science in Human Resource Management
    2023 - 2025
  • University of California, Davis
    B.A

Community

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