Experience

Newnan-Coweta Habitat for Humanity, Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Chief Executive Officer

  • Dec 2019 - Present

  Newnan, GA • Restored cash reserves to 100% of pre-covid levels within 12 months of initial shutdown. • In FY ’22, Increased overall annual fundraising by 132% over any previous year. • Controlled operational costs against budget: -25%, -15%, -13% in the last three fiscal years while maintaining 5% to 8% employee raises. • Returned retail revenues to pre-covid levels by identifying and moving key performance indicators via strategic interventions. • Developed current project management… Show more • Restored cash reserves to 100% of pre-covid levels within 12 months of initial shutdown. • In FY ’22, Increased overall annual fundraising by 132% over any previous year. • Controlled operational costs against budget: -25%, -15%, -13% in the last three fiscal years while maintaining 5% to 8% employee raises. • Returned retail revenues to pre-covid levels by identifying and moving key performance indicators via strategic interventions. • Developed current project management protocols for new construction builds. • Advocacy/public speaking to groups as large as 200 individuals. • Conceptualized, planned, and facilitated annual strategic planning and employee growth retreats.

• Director, Community Outreach and Development

  • May 2019 - Dec 2019

  Newnan, GA

• Community Outreach Coordinator

  • Oct 2016 - May 2019

  Head administrator for Newnan-Coweta Habitat's volunteer program as well as a catch all for the development program; responsibilities include but are not limited to volunteer recruitment & management, education/public speaking/advocacy, event planning & project management, grant research/writing, fundraising, technical writing of best practices and manuals, policy creation & writing, database management, and human resources. Tripled Newnan-Coweta ReStore volunteer staff in less than 1… Show more Head administrator for Newnan-Coweta Habitat's volunteer program as well as a catch all for the development program; responsibilities include but are not limited to volunteer recruitment & management, education/public speaking/advocacy, event planning & project management, grant research/writing, fundraising, technical writing of best practices and manuals, policy creation & writing, database management, and human resources. Tripled Newnan-Coweta ReStore volunteer staff in less than 1 year.
  -Designed and executed volunteer education campaigns with emphasis on affordable housing education and advocacy
  -Procured dozens of material and financial contributions from community partners
  -Planned and/or assisted with the execution of more than 30 volunteer events and fundraisers
  -Implemented new background check process

• Interim Manager / Assistant Manager/ Head of Volunteer Training

  • Dec 2014 - Oct 2016

  -Management of day to day store operations, troubleshooting issues as they arise in consultation with Director of Retail Operations. -Management of employees and all volunteers. Assigning appropriate responsibilities in am ever changing environment. -Lead and organized group volunteer efforts with up to 20 participants. These efforts were strategically executed to maximize productivity, efficiency, and especially volunteer experience -Trained new employees and volunteers on… Show more -Management of day to day store operations, troubleshooting issues as they arise in consultation with Director of Retail Operations. -Management of employees and all volunteers. Assigning appropriate responsibilities in am ever changing environment. -Lead and organized group volunteer efforts with up to 20 participants. These efforts were strategically executed to maximize productivity, efficiency, and especially volunteer experience -Trained new employees and volunteers on procedures and store policies -Budget/P&L -Performed audits of sales data when necessary -Reported all ReStore financial data to the Executive Director and the Board of Directors weekly -Creation and distribution marketing materials on a weekly basis via Robly.com internet marketing solution -Q4 2014 - Highest ReStore sales in the history of Newnan-Coweta Habitat for Humanity -Fiscal year 2015 – Highest ReStore yearly sales in the history of Newnan-Coweta Habitat for Humanity -Design/implementation of opening and closing procedures -Planning and organization of donation pick up routes



Eric Miller Contracting Services, LLC

• Implementation Specialist and Project Manager

  • 2012 - Dec 2014

  Greater Atlanta Area – Traveled to 16 sites around the U.S. teaching the use of Greenway’s PrimeSuite electronic medical records (EMR) software. Clients range from single practitioners, to group practices, multispecialty clinics, to hospitals. – Plan, organize, schedule, and execute all training. Coordinate the schedules of other contractors assigned to a contract. Each engagement requires approximately four non-consecutive weeks per site. – Test and troubleshoot software during implementation. Provide… Show more – Traveled to 16 sites around the U.S. teaching the use of Greenway’s PrimeSuite electronic medical records (EMR) software. Clients range from single practitioners, to group practices, multispecialty clinics, to hospitals. – Plan, organize, schedule, and execute all training. Coordinate the schedules of other contractors assigned to a contract. Each engagement requires approximately four non-consecutive weeks per site. – Test and troubleshoot software during implementation. Provide onsite support during the final go-live week. – Train users on the use of the EMR technology – from one-on-one sessions up to 30 participants in a classroom. Participants included medical technicians, nurses, clinical managers, hospital administrators, and physicians. – Technical writing – Development of customized workflows that are coherent for end users across all computer skill levels – Recently nominated for monthly CSI Award; one of 15 nominated out 150+ eligible. Show less



Progressive Logistics Services

• Assistant Facility Manager

  • Jan 2012 - Oct 2012

  Montgomery, New York – Led a team of 30-40 second shift employees in this 800K SF facility. Capstone is a third-party provider of warehouse services for The Home Depot. Made employee hiring and retention decisions. – Resolved complex logistical issues in conjunction with department heads and operations managers. – Focused on safety and productivity within the standards of Capstone, The Home Depot, and OSHA regulations. – Analyzed data of staff and building productivity for both forecasting and training… Show more – Led a team of 30-40 second shift employees in this 800K SF facility. Capstone is a third-party provider of warehouse services for The Home Depot. Made employee hiring and retention decisions. – Resolved complex logistical issues in conjunction with department heads and operations managers. – Focused on safety and productivity within the standards of Capstone, The Home Depot, and OSHA regulations. – Analyzed data of staff and building productivity for both forecasting and training purposes. – Performed analysis every 20-30 minutes to optimize cartons per hour, trucks per day, and SKU’s per truck. – Managed an operational budget and a P&L. Show less



J&M Pool Services, LLC

• Maintenance Manager

  • 2009 - 2012

  Greater Atlanta Area – Led a team of four or five employees. Made employee hiring and retention decisions. – Managed 85 customer accounts that generated $250K annually. Scheduled routes to maximize productivity. – Played a role in new business development, sales and customer acquisitions. Brought on approximately 10 new accounts and upsold products and supplies. Resolved customer issues and monitored quality. – Ordered supplies and tracked inventory. Reduced costs by using the optimal levels of… Show more – Led a team of four or five employees. Made employee hiring and retention decisions. – Managed 85 customer accounts that generated $250K annually. Scheduled routes to maximize productivity. – Played a role in new business development, sales and customer acquisitions. Brought on approximately 10 new accounts and upsold products and supplies. Resolved customer issues and monitored quality. – Ordered supplies and tracked inventory. Reduced costs by using the optimal levels of chemicals. Show less



AmeriCorps

• Government Administration
• 700 & Above Employee

• Crew Member, Montana Conservation Corps, NPO

  • Feb 2008 - Nov 2008

  Missoula, Montana Area May – November 2008 | Montana Conservation Corps, NPO | Missoula, Montana – Completed a nine-day trail renewal project funded by Americorps. One of a seven-member team that used dynamite to demolition a bog, removed trees, and built a bridge to allow rancher and leisure access to previously impassable trails. – Established new leisure and rancher throughout Selway Bitterroot National Forest and Old Man National Preserve. – Worked to aid Native Americans in home safety and… Show more May – November 2008 | Montana Conservation Corps, NPO | Missoula, Montana – Completed a nine-day trail renewal project funded by Americorps. One of a seven-member team that used dynamite to demolition a bog, removed trees, and built a bridge to allow rancher and leisure access to previously impassable trails. – Established new leisure and rancher throughout Selway Bitterroot National Forest and Old Man National Preserve. – Worked to aid Native Americans in home safety and winterization projects by adding smoke detectors and weatherproofing windows and doors in 15+ homes. – Part of a team that revitalized a trail to the top of Mt. Sentinal in preparation for Mt. Sentinal Day. – Led community member forums to teach trail building and Leave no trace skills on National Trails Day. Show less



University of West Georgia

• Orientation Leader

  • May 2006 - Aug 2006

  carrolton, georgia – Worked with groups of 15-20 prospective freshmen. Promoted the University while aiding them through the college transition process. Made public speaking engagements with the prospective students and their parents. – Solved logistical problems as an individual and as a part of a group with other team leaders. – One of two people awarded Team Orientation Leader of the Year honors out of 20 eligible.