Experience

PERSUIT®

• United States
• Software Development
• 1 - 100 Employee

• Director of Business Operations & Strategy

  • Mar 2022 - Present

  - Manage global company-wide business operating cadence, including OKRs, Board Preparation and Internal Communications. - Run regular MBRs with the Leadership Team to track core business metrics. - Partner with Finance team to produce reports on revenue and retention. - Implement operational efficiency programs, e.g. implementing a CLM software across Legal, GTM and Finance for efficient contract management. - Organize and facilitate strategy setting sessions at annual Leadership… Show more - Manage global company-wide business operating cadence, including OKRs, Board Preparation and Internal Communications. - Run regular MBRs with the Leadership Team to track core business metrics. - Partner with Finance team to produce reports on revenue and retention. - Implement operational efficiency programs, e.g. implementing a CLM software across Legal, GTM and Finance for efficient contract management. - Organize and facilitate strategy setting sessions at annual Leadership Offsites. - Research new business opportunities and act as advisor to the Leadership Team. Show less - Manage global company-wide business operating cadence, including OKRs, Board Preparation and Internal Communications. - Run regular MBRs with the Leadership Team to track core business metrics. - Partner with Finance team to produce reports on revenue and retention. - Implement operational efficiency programs, e.g. implementing a CLM software across Legal, GTM and Finance for efficient contract management. - Organize and facilitate strategy setting sessions at annual Leadership… Show more - Manage global company-wide business operating cadence, including OKRs, Board Preparation and Internal Communications. - Run regular MBRs with the Leadership Team to track core business metrics. - Partner with Finance team to produce reports on revenue and retention. - Implement operational efficiency programs, e.g. implementing a CLM software across Legal, GTM and Finance for efficient contract management. - Organize and facilitate strategy setting sessions at annual Leadership Offsites. - Research new business opportunities and act as advisor to the Leadership Team. Show less



Lattes with Leaders

• United States
• Broadcast Media Production and Distribution

• Co-Host & Producer

  • Jun 2021 - Present

  - Produce episodes featuring the stories of senior executives from diverse industries, including tech, finance, and not-for-profit management. - Global presence with over 1500+ downloads to date. - Produce episodes featuring the stories of senior executives from diverse industries, including tech, finance, and not-for-profit management. - Global presence with over 1500+ downloads to date.



Reonomy, an Altus Group Business

• United States
• Software Development
• 1 - 100 Employee

• Senior Business Operations & Strategy Manager

  • Mar 2021 - Mar 2022

  - Established and led a research team of 5 analysts, who pioneered advanced tech-enabled quality assurance to improve the quality of the data in our product. - Regularly delivered monthly insights on company-wide metrics to leadership team and drove strategic and operational improvements based on these insights. - Enhanced the company-wide OKR process by fostering cross-functional ownership of results, rotating management level ownership of business results across teams.

• Business Operations & Strategy Manager

  • Apr 2020 - Mar 2021

  - Managed company-wide OKR process. - Provided targeted business insights and to support strategic decision-making. - Incubated a new research function that sits between Ops / Product within the company.

• Business Operations Intern

  • Jan 2020 - Apr 2020



UNSW

• Australia
• Higher Education
• 700 & Above Employee

• Commercialisation Strategy Intern

  • Jul 2019 - Aug 2019

  - Worked with the team at UNSW Knowledge Exchange to help commercialise new microgrid technology developed by researchers at the UNSW Electrical Engineering school. - Worked with the team at UNSW Knowledge Exchange to help commercialise new microgrid technology developed by researchers at the UNSW Electrical Engineering school.



KPMG Australia

• Australia
• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant - Operations Advisory

  • Oct 2018 - Dec 2018

  - Developed dashboard used by Partners and Directors of Sydney's Operations Advisory practice to track ongoing business performance. - Drove the standardisation of processes for a recently restructured division at telco client and conducted training of revised processes/documentation for over 70 staff members. - Coordinated accounting project impacting over $6bn revenue at major telco client, aligning project workstreams focusing on Technical Accounting, Operational Readiness, Change… Show more - Developed dashboard used by Partners and Directors of Sydney's Operations Advisory practice to track ongoing business performance. - Drove the standardisation of processes for a recently restructured division at telco client and conducted training of revised processes/documentation for over 70 staff members. - Coordinated accounting project impacting over $6bn revenue at major telco client, aligning project workstreams focusing on Technical Accounting, Operational Readiness, Change Management, IT and Data Analysis. - Delivered advanced Excel skills workshops for Consultants and Senior Consultants across KPMG's Management Consulting practice in Sydney.

• Management Consultant - Operations Advisory

  • Jun 2016 - Oct 2018

  - PMO for national payments program spanning the financial services industry, including over 10 financial institutions. Worked closely with client CEO and COO to design and organise conference for program participants, receiving positive feedback. - Managed the quality of external communication and client deliverables and reporting to senior stakeholders and managing key program events. - Successfully completed Lean Fundamentals training from Cardiff University in 2016. - Ambassador… Show more - PMO for national payments program spanning the financial services industry, including over 10 financial institutions. Worked closely with client CEO and COO to design and organise conference for program participants, receiving positive feedback. - Managed the quality of external communication and client deliverables and reporting to senior stakeholders and managing key program events. - Successfully completed Lean Fundamentals training from Cardiff University in 2016. - Ambassador for KPMG at Graduate and Vacationer recruitment events and activities.



180 Degrees Consulting

• Australia
• Non-profit Organizations
• 700 & Above Employee

• Director of Branch Management - South Asia

  • Feb 2016 - Feb 2017

  - Led the growth of branch presence in South Asia. - Onboarded three new branches in India and one in Uzbekistan, with a successful program outcome. - Coached branch leaders on implementing strategic plans in order to drive branch success. - Provided training on how to acquire not-for-profit clients and professional sponsors. - Led the growth of branch presence in South Asia. - Onboarded three new branches in India and one in Uzbekistan, with a successful program outcome. - Coached branch leaders on implementing strategic plans in order to drive branch success. - Provided training on how to acquire not-for-profit clients and professional sponsors.



KPMG Australia

• Australia
• Business Consulting and Services
• 700 & Above Employee

• Management Consulting Vacationer - Operations Advisory

  • Nov 2014 - Feb 2015

  - Designed a briefing pack for new consultants at telco client, which was iterated on in future years. - Mapped out processes of a company's asset capitalisation process to identify pain points and workshop solutions. - Created summary plans to be used by the project management team, which continued to feature in board reports. - Designed a briefing pack for new consultants at telco client, which was iterated on in future years. - Mapped out processes of a company's asset capitalisation process to identify pain points and workshop solutions. - Created summary plans to be used by the project management team, which continued to feature in board reports.



Export Council of Australia

• Australia
• International Trade and Development
• 1 - 100 Employee

• Summer Intern - Media and Marketing

  • Nov 2013 - Feb 2014

  - Created and executed social media strategies for Twitter and LinkedIn. - Designed online Export Procedures course for businesses engaging in international trade. - Trained staff to use software to create further online courses, including updating and maintaining content of the Export Procedures course. - Created and executed social media strategies for Twitter and LinkedIn. - Designed online Export Procedures course for businesses engaging in international trade. - Trained staff to use software to create further online courses, including updating and maintaining content of the Export Procedures course.



Citi India

• India
• Financial Services
• 700 & Above Employee

• Global Consumer Group Intern - Marketing

  • Jan 2012 - Feb 2012

  - Analysed data for national kiosk initiative as part of “Cost and Revenue Challenge” project - Gained exposure to how the marketing department devises events to reach new consumers with particular focus on mortgage options. - Analysed data for national kiosk initiative as part of “Cost and Revenue Challenge” project - Gained exposure to how the marketing department devises events to reach new consumers with particular focus on mortgage options.