Andy Bettencourt
Program Delivery Coordinator at Harvard University- Claim this Profile
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Bio
Experience
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Harvard University
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United States
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Higher Education
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700 & Above Employee
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Program Delivery Coordinator
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Mar 2023 - Present
- Prepare and assemble program materials for participants - Help with setup and program delivery on day-of event both in person and virtually - Maintain accurate and organized inventory of program-related collateral - Effectively communicate with participants via email, phone, Zoom, and in-person - Manage program registrations, assisting participants with payment and responding to their inquiries - Prepare and assemble program materials for participants - Help with setup and program delivery on day-of event both in person and virtually - Maintain accurate and organized inventory of program-related collateral - Effectively communicate with participants via email, phone, Zoom, and in-person - Manage program registrations, assisting participants with payment and responding to their inquiries
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Chisholm Chisholm & Kilpatrick LTD
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United States
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Law Practice
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100 - 200 Employee
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Veterans Benefits Paralegal
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Oct 2022 - Mar 2023
- Managed high-volume caseload of VA disability claims - Met frequently occurring deadlines and weekly productivity quotas; 1000 pages per hour, 25 hours a week - Reviewed client records including military, medical, and legal documents to identify relevant facts for cases - Communicated by email and telephone with clients about case related matters - Participated in team meetings and trainings covering new developments in VA law - Managed high-volume caseload of VA disability claims - Met frequently occurring deadlines and weekly productivity quotas; 1000 pages per hour, 25 hours a week - Reviewed client records including military, medical, and legal documents to identify relevant facts for cases - Communicated by email and telephone with clients about case related matters - Participated in team meetings and trainings covering new developments in VA law
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UMass Amherst Special Collections & University Archives
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Amherst, Massachusetts, United States
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Student Assistant
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Jun 2021 - May 2022
- Processed over 200 boxes of letters, memos, newspapers, film slides and handwritten notes - Curated a handicap-accessible public exhibit highlighting important pieces from the Ellsberg collection - Communicated with researchers, donors, and visitors over the phone - Retrieved, scanned, arranged, and shelved archival material for faculty and researchers - Processed over 200 boxes of letters, memos, newspapers, film slides and handwritten notes - Curated a handicap-accessible public exhibit highlighting important pieces from the Ellsberg collection - Communicated with researchers, donors, and visitors over the phone - Retrieved, scanned, arranged, and shelved archival material for faculty and researchers
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WMUA 91.1 FM
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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News Operations Manager
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Sep 2020 - Oct 2021
- Hosted, scripted, produced and managed a daily 30-minute student-run news broadcast - Scheduled meetings and taught other students broadcast, news writing, and audio engineering skills - Helped plan concerts, fundraisers, and other outreach events as a member of the Department of Directors - Hosted, scripted, produced and managed a daily 30-minute student-run news broadcast - Scheduled meetings and taught other students broadcast, news writing, and audio engineering skills - Helped plan concerts, fundraisers, and other outreach events as a member of the Department of Directors
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Education
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University of Massachusetts Amherst
Bachelor's degree, Political Science and History -
La Salle Academy RI