Andy Bettencourt

Program Delivery Coordinator at Harvard University
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Contact Information
us****@****om
(386) 825-5501
Location
Providence, Rhode Island, United States, US

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Program Delivery Coordinator
      • Mar 2023 - Present

      - Prepare and assemble program materials for participants - Help with setup and program delivery on day-of event both in person and virtually - Maintain accurate and organized inventory of program-related collateral - Effectively communicate with participants via email, phone, Zoom, and in-person - Manage program registrations, assisting participants with payment and responding to their inquiries - Prepare and assemble program materials for participants - Help with setup and program delivery on day-of event both in person and virtually - Maintain accurate and organized inventory of program-related collateral - Effectively communicate with participants via email, phone, Zoom, and in-person - Manage program registrations, assisting participants with payment and responding to their inquiries

    • United States
    • Law Practice
    • 100 - 200 Employee
    • Veterans Benefits Paralegal
      • Oct 2022 - Mar 2023

      - Managed high-volume caseload of VA disability claims - Met frequently occurring deadlines and weekly productivity quotas; 1000 pages per hour, 25 hours a week - Reviewed client records including military, medical, and legal documents to identify relevant facts for cases - Communicated by email and telephone with clients about case related matters - Participated in team meetings and trainings covering new developments in VA law - Managed high-volume caseload of VA disability claims - Met frequently occurring deadlines and weekly productivity quotas; 1000 pages per hour, 25 hours a week - Reviewed client records including military, medical, and legal documents to identify relevant facts for cases - Communicated by email and telephone with clients about case related matters - Participated in team meetings and trainings covering new developments in VA law

  • UMass Amherst Special Collections & University Archives
    • Amherst, Massachusetts, United States
    • Student Assistant
      • Jun 2021 - May 2022

      - Processed over 200 boxes of letters, memos, newspapers, film slides and handwritten notes - Curated a handicap-accessible public exhibit highlighting important pieces from the Ellsberg collection - Communicated with researchers, donors, and visitors over the phone - Retrieved, scanned, arranged, and shelved archival material for faculty and researchers - Processed over 200 boxes of letters, memos, newspapers, film slides and handwritten notes - Curated a handicap-accessible public exhibit highlighting important pieces from the Ellsberg collection - Communicated with researchers, donors, and visitors over the phone - Retrieved, scanned, arranged, and shelved archival material for faculty and researchers

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • News Operations Manager
      • Sep 2020 - Oct 2021

      - Hosted, scripted, produced and managed a daily 30-minute student-run news broadcast - Scheduled meetings and taught other students broadcast, news writing, and audio engineering skills - Helped plan concerts, fundraisers, and other outreach events as a member of the Department of Directors - Hosted, scripted, produced and managed a daily 30-minute student-run news broadcast - Scheduled meetings and taught other students broadcast, news writing, and audio engineering skills - Helped plan concerts, fundraisers, and other outreach events as a member of the Department of Directors

Education

  • University of Massachusetts Amherst
    Bachelor's degree, Political Science and History
    2018 - 2022
  • La Salle Academy RI
    2012 - 2018

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