Delana Spears

Case Manager at Service Alternatives, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Auburn, Washington, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Case Manager
      • Jun 2013 - Present

      Create individual treatment plansAssist in training staff in therapeutic interventions and implementation of plansReview therapeutic interventions used by staff with children (i.e., physical intervention, consequences, etc.)Comply with case management plan development, documentation and record keeping per service contractCoordinate and shared leadership in staff meetingsMaintain confidential client filesOffer on-call support as needed

    • Behavior Intervention Support Specialist (BISS) Supervisor
      • Jan 2013 - May 2013

      Provide support to children in program in achieving personal goalsUse Positive Behavior Support (PBS) and behavior modification techniquesInstruct and assist, as needed, children in self-care skills and taskComplete required documentation (i.e., daily chartings, bed checks, communication log, etc.)Assist in training new Behavioral Intervention Support SpecialistsEnsure all documentation is done in timely mannerCreate weekly meal menusAssist in facilitating therapeutic groupsProvide on-call crisis support as requested Show less

    • Behavioral Intervention Support Specialist (BISS)
      • Sep 2012 - Dec 2012

      Provide support to children in program in achieving personal goalsUse Positive Behavior Support (PBS) and behavior modification techniquesInstruct and assist, as needed, children in self-care skills and taskComplete required documentation (i.e., daily chartings, bed checks, communication log, etc.)Ensure all documentation is done in timely mannerCreate weekly meal menus

    • Volunteer/Unpaid Intern
      • Jan 2012 - Present

      Completed 50-hours of advocate training Completed a support group facilitator training Performed input of client data into electronic file system (SalesForce), updated training materials Answered the crisis line for one shift a week Facilitated orientation one time a week Facilitated support group one time a week Completed 50-hours of advocate training Completed a support group facilitator training Performed input of client data into electronic file system (SalesForce), updated training materials Answered the crisis line for one shift a week Facilitated orientation one time a week Facilitated support group one time a week

    • Behavioral Rehabilitation Services (BRS) Counselor
      • May 2012 - Sep 2012

      Provided direct care and supervision for behaviorally challenged and emotionally disturbed youth Maintained clean, stable environment for youth Promoted group living skills Completed daily charting on clients Provided direct care and supervision for behaviorally challenged and emotionally disturbed youth Maintained clean, stable environment for youth Promoted group living skills Completed daily charting on clients

    • United States
    • Philanthropic Fundraising Services
    • 1 - 100 Employee
    • Unpaid Volunteer
      • 2012 - 2012

    • Bus Driver
      • Nov 2010 - Jun 2011

      Completed thorough pre-trip inspection per federal guidelines Maintained cleanliness of bus interior Provided safe transportation for all students to and from school Transported kindergarten through high school age students Reported infraction citations per company/school district guidelines as needed Submitted to random drug testing and remain in compliance of federal and state regulations for training Completed thorough pre-trip inspection per federal guidelines Maintained cleanliness of bus interior Provided safe transportation for all students to and from school Transported kindergarten through high school age students Reported infraction citations per company/school district guidelines as needed Submitted to random drug testing and remain in compliance of federal and state regulations for training

    • Customer Service Advisor
      • Jul 2008 - Nov 2010

      Maintained knowledge of products and services Provide factual information to customer Provide customer service Assist customers in selecting product and services appropriate for them Maintained knowledge of products and services Provide factual information to customer Provide customer service Assist customers in selecting product and services appropriate for them

    • Tire Technician
      • Apr 2007 - Jul 2007

      Maintained knowledge of products and services Install customer selected tires Operate machinery safely Complete thorough inspection of customer vehicles Maintained knowledge of products and services Install customer selected tires Operate machinery safely Complete thorough inspection of customer vehicles

    • Customer Service Advisor
      • Oct 2006 - Apr 2007

      Maintained knowledge of products and services Provide factual information to customer Provide customer service Assist customers in selecting product and services appropriate for them Maintained knowledge of products and services Provide factual information to customer Provide customer service Assist customers in selecting product and services appropriate for them

    • Volunteer
      • Jul 2002 - Jun 2006

      Attend twice yearly academies Participate in mock scene competitions Participate in events like; D.A.R.E., Domestic Violence Awareness, Block Watch, Night Out Against Crime, and SeaFair to assist the community and department Trainings/Certifications 50-hour Domestic Violence Advocate Training (January 2012) 8-hour Domestic Violence Support Group Training (March 2012) 4-hour Blood Borne Pathogens course (September 2012) Client Rights for King County RSN (August 2012) Attend twice yearly academies Participate in mock scene competitions Participate in events like; D.A.R.E., Domestic Violence Awareness, Block Watch, Night Out Against Crime, and SeaFair to assist the community and department Trainings/Certifications 50-hour Domestic Violence Advocate Training (January 2012) 8-hour Domestic Violence Support Group Training (March 2012) 4-hour Blood Borne Pathogens course (September 2012) Client Rights for King County RSN (August 2012)

Education

  • Northwest Christian University
    Bachelor of Arts, Psychology
    2010 - 2012
  • Umpqua Community College
    Transfer, General Education
    2007 - 2010

Community

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