ICT Support Technician

• Sep 2023 - Present

Australian Defence Force Cyber Gap Program (ADFCGP) Participant

• Jan 2023 - Present

As a selected participant in the ADFCGP 2023, I receive training and education in areas considered to be a priority to the Australian Government's cyber workforce, including: - Protecting and hardening networks - Network vulnerability assessment - Incident response - Discovery and counter-intrusion - Network recovery The program also includes a week-long conference held in Canberra for participants, mentoring by cyber professionals, and generous financial support. As a selected participant in the ADFCGP 2023, I receive training and education in areas considered to be a priority to the Australian Government's cyber workforce, including: - Protecting and hardening networks - Network vulnerability assessment - Incident response - Discovery and counter-intrusion - Network recovery The program also includes a week-long conference held in Canberra for participants, mentoring by cyber professionals, and generous financial support.

Salesperson

• Jun 2021 - Sep 2023

My experience at JB Hi-Fi has allowed me to deliver high-quality service while ensuring profitability and achievement of sales budgets and other KPIs. I am skilled in effectively engaging and collaborating within a team in order to maintain the day-to-day operations of the store. My experience at JB Hi-Fi has allowed me to deliver high-quality service while ensuring profitability and achievement of sales budgets and other KPIs. I am skilled in effectively engaging and collaborating within a team in order to maintain the day-to-day operations of the store.

Team Leader

• Nov 2019 - Jul 2021

As a team leader of a busy cinema location, I:- Provided direction and motivation to Team Members.- Managed communication between Team Members and Management.- Performed stock management and ensured inventory integrity.

Team Member

• Oct 2017 - Nov 2019

As a team member of a busy cinema location, I:- Provided excellent customer service to all guests visiting.- Performed food and beverage preparation.- Ensured the presentation of the location was maintained to a high standard.

Tech Intern

• Nov 2018 - Nov 2018

My work experience at a large Melbourne based tech company gave me many insightful experiences as to how an IT company operates on a day-to-day basis. Rotating within the organisation, I took direction from technical staff, and understood roles and responsibilities of IT professionals. My work experience at a large Melbourne based tech company gave me many insightful experiences as to how an IT company operates on a day-to-day basis. Rotating within the organisation, I took direction from technical staff, and understood roles and responsibilities of IT professionals.