Experience

Holden Christian Academy

• Primary and Secondary Education
• 1 - 100 Employee

• Outreach Coordinator

  • Aug 2019 - Present

  OUTREACH COORDINATOR RESPONSIBLE FOR CREATING AND MAINTAINING KEY COMMUNITY RELATIONSHIPS WITH THE GOAL OF CUSTOMER ACQUISITION AND PUBLIC RELATIONS. DEVELOP AND IMPLEMENT MARKETING STRATEGY INCLUDING THE CREATION OF PRINT AND DIGITAL MEDIA MATERIALS.* Manage marketing budget and propose and implement marketing strategy including print, radio and web media* Continue production of bi-monthly newsletter, “Pathways” and the performance Dance Team.* Event planning and promotion for all Open House events and School Tours* Customer acquisition through creating and maintaining key community relationships in the Worcester County area, and volunteering on behalf of the school at community events.* Hosting information booths at area locations within the community and during city and town public events.* Create print and marketing collateral such as brochures, bookmarks, flyers, car magnets, and other marketing give-aways. Show less

• Admissions and Office Manager

  • Aug 2016 - Aug 2019

  Admissions and Office manager responsible for being the front-line voice and face for HCA. Liaison for parents, staff, students and community. Manager of admissions process, developing relationships with parents and students to become successful members of HCA. Office manager responsible for scheduling meetings and appointments, making office supplies arrangements, greeting visitors, aiding sick children, and providing general administrative support.* Manage Admissions process from inquiry, through tours, screenings and interviews, and to the final integration of the student into HCA. Develop relationships with new parents to help them successfully become members of the HCA community* Office manager ensuring high levels of organizational effectiveness, communication and safety. Responsible for the smooth running of the office, helping to improve business process and procedures and day-to-day operation.* Assist in the design and production of educational and promotional materials of HCA.* Produce bi-monthly newsletter, “Pathways”.* Staffing Coordinator, on-call to manage substitute teachers and or chapel speakers. * Assist in the Project Management of “HCA big days” and field trips.* Dance Team choreographer, teacher and performance manager, teaching a group of 20 children from grades Kindergarten through 5th grade in performance dance choreography and creating and coordinating performances for the team throughout the Worcester County community. Show less



AdCare Educational Institute

• United States
• Public Policy Offices
• 1 - 100 Employee

• Training Coordinator

  • Apr 2008 - May 2009

  Training Event Coordinator for an agency who serves the continuing education needs of individuals and organizations involved with public health issues. Responsible for integrating new software system into current processes. Manage event coordination of large and small scale training events Training Event Coordinator for an agency who serves the continuing education needs of individuals and organizations involved with public health issues. Responsible for integrating new software system into current processes. Manage event coordination of large and small scale training events



LTCQ, Inc.

• IT Services and IT Consulting

• Client Services Manager / Software Trainer

  • Oct 2002 - Apr 2008

  Client services manager and software trainer for a small company. Created client services process and all product educational material for this new company. Deliver all software and product training and advanced training to business partners. Manage client services to over 5,500 users. Quality Assurance and User Interface design for web based software. Client services manager and software trainer for a small company. Created client services process and all product educational material for this new company. Deliver all software and product training and advanced training to business partners. Manage client services to over 5,500 users. Quality Assurance and User Interface design for web based software.



eRoom Technology

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Engineer

  • Apr 2000 - Oct 2001

  Software QA Engineer, writing and executing test plans and test cases in a fast-paced development environment, performing several types of testing (functional, installation, acceptance, browser, compatibility, regression). Aid Customer Support in identifying and resolving client issues. Responsible for training contractors and new hires. Assist in managing the process of "Hot Fixes" and Point Releases. Software QA Engineer, writing and executing test plans and test cases in a fast-paced development environment, performing several types of testing (functional, installation, acceptance, browser, compatibility, regression). Aid Customer Support in identifying and resolving client issues. Responsible for training contractors and new hires. Assist in managing the process of "Hot Fixes" and Point Releases.



New England Securities

• United States
• Import & Export

• Team Leader - Comissions Department

  • 1996 - 1999

  TEAM LEADER AND COMMISSIONS SPECIALIST. MAJOR FUNCTIONS INCLUDED SUPERVISING A DEPARTMENT OF THREE, MANAGING AND ENHANCING DAILY WORKFLOW, QUALITY ASSURANCE FOR THE PROPRIETARY COMMISSIONS PROGRAM, AND PROVIDING CUSTOMER SERVICE AND TIER THREE SUPPORT TO THOUSANDS OF REPRESENTATIVES, MANAGING PARTNERS AND INTERNAL VICE PRESIDENTS. BECAME SERIES 7 LICENCED, AND PRODUCED AND BALANCED COMPANY REPORTING. JENNIFER RECEIVED MANY AWARDS FOR HER PERFORMANCE AT NES, INCLUDING THE YMCA BLACK ACHIEVERS AWARD. Show less