Sales Manager

• May 2023 - Present

Sales Manager represents the hotel in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.To represent the hotel in managing sales requests for groups within my assigned market. Represent hotel by soliciting, responding to and negotiating with persons requiring group accommodations with or without meeting space and/or on-site (hotel) catering, based upon market segment and account files assigned by the Director of Sales and Marketing.Negotiate contracts with customers.Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets. Conduct site visits with clients and participate in tradeshows, industry and customer events. Show less

Delphi Coordinator

• Jun 2022 - May 2023

To support the Sales and Events departments by managing the Delphi FDC system and ensuring accuracy on room block and function/event/catering space as we all analyzing data.Assigns Leads to appropriate Managers based on deploymentEnters approved guest room blocks/details/event schedules into Delphi for Sales and Event ManagersReleases space for turned down, lost or cancelled events on a timely basis and communicates the release of space to Sales and Events for peak season or critical need periodsManages GRC and meeting room rental minimums during peak seasonsManages and approves contractual wording for contract as related to function space holds and releasesSupport analysis of guestroom and function space usage by providing information reports Show less

Sales Manager

• May 2021 - Jun 2022

Sales and Billing Specialist

• Oct 2020 - Apr 2021

Guest Service Agent

• Aug 2019 - Apr 2020

Recreation Leader

• Aug 2019 - Apr 2020