Account Manager, Client Engagement

• Nov 2021 - Present

Senior Associate, Health and Benefits

• Jul 2019 - Nov 2021

Senior Benefit Analyst

• Jun 2016 - Jul 2019

Hays Companies is one of the fastest growing risk management, insurance and employee benefits advisors in the country. Our philosophy of delivering the highest-quality, customer-focused service has led to significant growth for Hays. Today the company includes approximately 700+ experienced professionals in more than 35 locations throughout the United States. Business Insurance ranked Hays Companies as the 21st largest insurance broker in the U.S. Hays Companies is one of the fastest growing risk management, insurance and employee benefits advisors in the country. Our philosophy of delivering the highest-quality, customer-focused service has led to significant growth for Hays. Today the company includes approximately 700+ experienced professionals in more than 35 locations throughout the United States. Business Insurance ranked Hays Companies as the 21st largest insurance broker in the U.S.

Risk Management Analyst

• Jul 2015 - Jun 2016

The Risk Management Analyst Program (RMA) is a seventeen month program comprised of highly talented recruits designed to build a broad knowledge base in insurance and hone business and technical skills. Training is provided within major business segments such as Property, Casualty and Human Capital through rotations in both client service and placement. The program is enhanced by consistent performance feedback and additional technical training through the Willis Academy. In addition, each participant is partnered with a senior leader within the organization to develop a mentoring relationship. The purpose of this intensive development program is to prepare RMA participants for client facing roles within Willis.

Client Services Intern

• Jun 2014 - Aug 2014

Assisted the client service team work by job shadowing and working alongside Account Managers and Support Specialist Gained field experience by attended a variety of client meetings including renewal work, claims reviews, and job site visits Created presentations using Prezi and PowerPoint that summarized work and gave recommendations to executives in an organized, professional manner Worked on a variety of group and individual projects including e-learning modules (Brainshark), database clean-up (Epic), and a benchmarking tool (Excel)

Business Development Internship

• Jan 2014 - Apr 2014

Created e-learning modules using Adobe Creative that were subscribed to by clients as a risk mitigation technique Job shadowed other employees, learning the entire insurance process from talking to prospects to filing a claim Supported other team members by creating presentations, reports, and other documents using Microsoft Office Suite Created e-learning modules using Adobe Creative that were subscribed to by clients as a risk mitigation technique Job shadowed other employees, learning the entire insurance process from talking to prospects to filing a claim Supported other team members by creating presentations, reports, and other documents using Microsoft Office Suite

Night Processor

• Jan 2011 - May 2011

Part of team processing up to 500 COBRA checks daily worth over $1M annual Worked with Excel, Word, Outlook and Access Gained experience in an office setting and the behind-the-scenes tasks that make a business run Part of team processing up to 500 COBRA checks daily worth over $1M annual Worked with Excel, Word, Outlook and Access Gained experience in an office setting and the behind-the-scenes tasks that make a business run