Experience

Northwestern University

• United States
• Higher Education
• 700 & Above Employee

• Center Desk Supervisor

  • Jun 2022 - Present

  • Act has the face of the Norris Center Desk as I am responsible for the effective operation of it, interviewing, hiring, training, and scheduling all other Center Desk attendants• Serve as an information resource for the Center Desk staff, ensuring other student staff know how to perform their responsibilities & are kept well informed on all work policies and events through bi-weekly meetings• Maintain user statistics, database management, income reports, and annual reports to verify that all information is up to date, providing accurate data for my managers

• Center Desk Attendant

  • Sep 2021 - Jun 2022

  • Provide insight on general campus questions and concerns• Handle and maintain the only on-campus Lost and Found area, housing over 100 items annually • Control the key check-in and out log, ensuring all the keys are returned by the end of the night• Serve as a liaison between other departments at Norris University Center • Interact with 50 clients daily confirming their room locations and providing them assistance on any issues that may arise



Self-employed

• Student Tutor

  • Oct 2018 - Present

  • Provided individualized tutoring to 10 students in grades 9-12; specializing in the social sciences and math • Develop different teaching techniques in order to provide students with the best instruction for their learning style • Provided individualized tutoring to 10 students in grades 9-12; specializing in the social sciences and math • Develop different teaching techniques in order to provide students with the best instruction for their learning style



Freddy's Frozen Custard & Steakburgers

• United States
• Restaurants
• 700 & Above Employee

• Coldline Supervisor

  • Sep 2019 - Sep 2021

  • Oversaw employees' daily performance, ensuring smooth and efficient operation, serving 400+ guests daily • Addressed guest concerns in a respectful and timely manner • Instructed 10+ new team members on correct procedures for all areas of operations, including food preparation, the point-of-service computer system, and the lobby position• Calculated the total earnings of the day to showcase growth and decline in the business, looking at credit card and cash transactions. • Oversaw employees' daily performance, ensuring smooth and efficient operation, serving 400+ guests daily • Addressed guest concerns in a respectful and timely manner • Instructed 10+ new team members on correct procedures for all areas of operations, including food preparation, the point-of-service computer system, and the lobby position• Calculated the total earnings of the day to showcase growth and decline in the business, looking at credit card and cash transactions.