Luis Javier Torres Avila

DevOps Team Lead at ExactlyIT Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Puebla, Mexico, MX
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency

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Bio

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Credentials

  • Becoming a Product Manager: A Complete Guide
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Product Management First Steps
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Agile Software Development: Extreme Programming
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • DevOps Foundations: Lean and Agile
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Learning the Elastic Stack
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Technical Product Management
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Building a Web Application on Microsoft Azure
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Developing Azure Compute Solutions
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Microsoft Azure Synapse for Developers
    LinkedIn
    Jul, 2020
    - Nov, 2024

Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • DevOps Team Lead
      • Feb 2022 - Present

      Implemented agile methodologies in the organization. Leading talented individuals in the DevOps Team.Designed and implemented an in-house developed ITSM platform using an holistic approach from sales to deliver our MSP and Cloud products to more than 1k customers. The team is responsible for multiple internal owned applications, third party and in house developed.Considering an holistic approach I've designed multiple solutions which have transformed the organization and became a pivot point to achieve multiple enterprises organizations within the Converge Family to deliver a streamlined service, such as:CMDBIntegrations to multiple alert and discovery toolsKnowledge Management SystemAccess Management ModuleAsset Management ModuleAgile Project ModuleDiscovery tool which allows upper IT Managers to get a 360 view of the performance of several key IT areas.Owning multiple applications for Automation and Monitoring. Show less

    • DevOps Engineer
      • Jul 2019 - Feb 2022

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Programmer Analyst
      • Jul 2017 - Jul 2019

      Working at Oracle Cloud ERP at Project Accounting ( Project Portfolio Management ). Working on incidents towards bug identification and mitigation/resolution. BI reports development, fix and implementation. Working at Oracle Cloud ERP at Project Accounting ( Project Portfolio Management ). Working on incidents towards bug identification and mitigation/resolution. BI reports development, fix and implementation.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Consultant
      • Jan 2016 - Jun 2017

      Automated SOC / CSC activities through full stack internal tools development and implementations. Internal analysis Service Now Implementations BI reports and analysis of Incidents. SAP Basis + Oracle DB Academy PureCloud Administration and performance analysis. Automated SOC / CSC activities through full stack internal tools development and implementations. Internal analysis Service Now Implementations BI reports and analysis of Incidents. SAP Basis + Oracle DB Academy PureCloud Administration and performance analysis.

    • Professional Freelancer
      • 2015 - 2017

      Team leader of implementation. Leading projects design. Database design and implementation. Requirements gathering and documentation. Team leader of implementation. Leading projects design. Database design and implementation. Requirements gathering and documentation.

Education

  • Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
    B.S. Computer Science and Technology, Computer Science
    2012 - 2016
  • Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
    Licenciado en Creación y Desarrollo de Empresas
    2011 - 2012

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