Experience

Greystone Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of MIT - Northern Colorado

  • Jan 2017 - Present

  Core Responsibilities:• Empowering and leading consulting teams to connect on a human level with our clients and provide outstanding service in every interaction • Building lasting individual relationships with clients• Acting as a technical escalation point for the client services teams as needed, jumping in to assist when complex solutions are needed• Be an active part of the sales process in partnership with the Sales & Marketing team• Always maintaining the lens of what Greystone’s responsibilities are, what our team’s responsibilities are, and what our clients’ responsibilities are to ensure a balanced approach in the way we do business, and communicating these things effectively across a diverse group of individuals• Mentoring team members and promoting Greystone’s values through enthusiastic participation in our performance management processes • Ensuring that teams have a balance of autonomy and accountability consistent with Greystone’s core values• Executive reporting and communication • Spending time with team members in the office and with clients at their locations• Policy and industry compliance experience (HIPPA, PCI, SOX, ISO)• Software control and licensing compliance experience • Experience with Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows)• Virtualization experience (VMWare, Hyper-V)• Experience with multiyear budgeting • Cloud solutions knowledge and experience • Knowledge of application integration• Experience working with a distributed workforce• Forward thinking and flexible• Proactive mindset• A focus on incremental service delivery improvements• The ability to understand business problems through a technology lens • The ability to communicate complex technology concepts to non-technical people at all levels of client organizations• Empathy for our customers and what they’re going through

• Service Manager

  • Aug 2012 - Dec 2016

• IT Consultant

  • Dec 2010 - Jul 2012



SimplicITy Tech

• Computer Hardware Manufacturing
• 1 - 100 Employee

• Go-to-guy

  • Mar 2007 - Mar 2011

  IT Professional Contractor IT Professional Contractor



Qualfon/Center Partners

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Systems Admin

  • 1999 - 2003

  Administered Systems Administered Systems