Experience

LiveRamp

• United States
• Advertising Services
• 700 & Above Employee

• Principal Strategic Architect

  • Apr 2023 - Present

• Director of Solutions Engineering, Tech Platform and Data Partnerships

  • Mar 2022 - May 2023

  San Francisco Bay Area - Led Solutions Engineering presales team of five individual contributors responsible for driving the technical solutioning on new Tech and Data Partnership accounts, consisting of $160M of new annual revenue targets. - Advised team on best practices, personal development, and interpersonal conflicts with their peers. - Collaborated with leadership peers to refine swimlanes, define sales plays and develop best practices on how the Solutions Engineering team works within the larger… Show more - Led Solutions Engineering presales team of five individual contributors responsible for driving the technical solutioning on new Tech and Data Partnership accounts, consisting of $160M of new annual revenue targets. - Advised team on best practices, personal development, and interpersonal conflicts with their peers. - Collaborated with leadership peers to refine swimlanes, define sales plays and develop best practices on how the Solutions Engineering team works within the larger commercial organization to hasten presales cycle.

• Senior Solutions Engineer

  • Jan 2019 - Mar 2022

  San Francisco Bay Area - Acted as strategic technical advisor for LiveRamp's top Data and Brands clients, accounting for over $30MM of company revenue. - Directly worked with largest CPG, Credit Bureau, and Fortune 100 Brands clients to find the optimal technical solution for increasing their return on advertising spend and optimize marketing campaign attribution. - Gathered requirements, defined feature sets, and provided technical specifications for according for how solution was defined, managed, and… Show more - Acted as strategic technical advisor for LiveRamp's top Data and Brands clients, accounting for over $30MM of company revenue. - Directly worked with largest CPG, Credit Bureau, and Fortune 100 Brands clients to find the optimal technical solution for increasing their return on advertising spend and optimize marketing campaign attribution. - Gathered requirements, defined feature sets, and provided technical specifications for according for how solution was defined, managed, and implemented. - Designed and delivered new workflows, tests, and POCs for clients, and made recommendations for new use cases to unlock additional value based on expertise with LiveRamp product suite. - Advised Product teams with direct customer feedback to incorporate into Product roadmap. - Participated in the creation and delivery of customer facing presentations (QBRs, Pitches, etc.) - Assisted with account planning, whitespace analysis, and opportunity pre & post mortems. - Recipient of FY2021 President's Club award



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Consultant

  • Aug 2017 - Dec 2018

  San Francisco Bay Area Senior Business Analyst for Content Acquisition at WalmartLabs - Recommended improvements to client’s e-Commerce content management strategy through identifying content gaps, performing SEO analyses, and assessing site KPIs and metrics versus rest of industry. - Managed relationships with top 50 grocery suppliers to acquire best-in-class content at scale for over 40k items. - Partnered with 23 third-party content syndication vendors to setup items and enrich content for 3M unique… Show more Senior Business Analyst for Content Acquisition at WalmartLabs - Recommended improvements to client’s e-Commerce content management strategy through identifying content gaps, performing SEO analyses, and assessing site KPIs and metrics versus rest of industry. - Managed relationships with top 50 grocery suppliers to acquire best-in-class content at scale for over 40k items. - Partnered with 23 third-party content syndication vendors to setup items and enrich content for 3M unique online SKUs and troubleshoot issues encountered in their API integration. - Delegated manual content creation tasks and tracked progress for five full-time resources. - Led process optimization and automation effort to reduce time spent running content ingestion reports by 92%. Show less



Booz Allen Hamilton

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Staff Technologist

  • Jun 2011 - May 2017

  Washington, DC Project Manager for the IRS Foreign Accounts Tax Compliance Act (FATCA) Program Management Office (PMO) - Advised PMO on technical integration points between each of the program’s four major projects, shedding light on the impact that release manager decisions had on the rest of the program. - Audited system designs from architecture team and identified gaps in non-functional requirements. - Collaborated with product owner to define project scope, decompose epics, and assign user… Show more Project Manager for the IRS Foreign Accounts Tax Compliance Act (FATCA) Program Management Office (PMO) - Advised PMO on technical integration points between each of the program’s four major projects, shedding light on the impact that release manager decisions had on the rest of the program. - Audited system designs from architecture team and identified gaps in non-functional requirements. - Collaborated with product owner to define project scope, decompose epics, and assign user stories to sprints. - Coordinated parallel testing environments for multiple stakeholders, mitigating risks and impacts that parallel projects had on available resources and operations. Requirements and Testing Manager for Compliance Software for IRS Large Business & International Division - Transformed customer’s vision into detailed product roadmap, business processes, and system requirements. - Represented business stakeholder in technical discussions with cross-functional team throughout development lifecycle. - Managed testing approach, developed test scripts for 100% requirements coverage, and oversaw user acceptance testing. - Communicated progress to senior project management team, flagged issues, and escalated schedule risks. Business Analyst for IRS Case Issue Management System - Presented system analysis and recommended improvements to aging issue management system to IRS executives. - Conducted over 40 stakeholder focus groups, surveyed 7500 current users, and mapped user workflow to identify bottlenecks, pain points, and efficiency issues. Show less



Verizon Business

• Service Team Intern

  • Jun 2010 - Aug 2010

  Ashburn, VA - Assisted with the transition to GSA's Networx contract from the expiring FTS2001 government - Provided support to HHS agencies through installing and disconnecting phone lines, calling cards, and equipment. - Prepared and processed orders for the billing team in order to facilitate end of the month billing cycles