Experience

Auto Rescue Solutions

• United States
• Automotive
• 1 - 100 Employee

• Head of Supply (Sr. Operations Manager)

  • Feb 2023 - Present

  • Lead and manage teams responsible for the three corect business functions: recruiting, field operations, and quality assurance to ensure operational excellence and achievement of business goals. • Develop and implement strategies to expand the nationwide network of service providers. • Analyze data, detect trends, and derive insights to optimize service provider sourcing and network management, driving cost-effectiveness and efficiency improvements. • Lead and manage teams responsible for the three corect business functions: recruiting, field operations, and quality assurance to ensure operational excellence and achievement of business goals. • Develop and implement strategies to expand the nationwide network of service providers. • Analyze data, detect trends, and derive insights to optimize service provider sourcing and network management, driving cost-effectiveness and efficiency improvements.



BlueSprig

• United States
• Mental Health Care
• 700 & Above Employee

• Talent Acquisition Partner

  • Nov 2021 - Dec 2022

  • Create and implement streamlined workflows for national talent acquisition, applicant assessment, and candidate management for clinical (BCBA/BCaBA/RBT), operational, and support services roles.• Effectively utilize applicant tracking system (ATS), social and traditional networking, external recruiting resources, university recruiting, and personal relationship building to attract and retain talent throughout the recruiting and onboarding process.• Mentor and collaborate with regional hiring managers to advise on clinical and operational staffing needs.• Ensure compliance with all legal aspects of the talent acquisition function and internal compliance of candidate selection and recruitment in accordance with company policies and procedures. Show less

• Business Development Director

  • Jul 2020 - Nov 2021

  • Conducted market research to gather over 900 community resources, including 40 diagnosing physicians, in order to maintain a strong sense of the market’s competitors, potential threats, and opportunities. • Strategically cultivated mutually beneficial relationships with nearly 200 industry organizations, clinicians, and business professionals through cold-calling, email, and in-person contacts to drive growth and increase access to services for clients.• Collaborated with center leadership teams to develop and sustain strong client pipelines to ensure continued growth of new and existing centers.• Trained and mentored several North Texas operational and clinical leadership on business development and outreach techniques.• Identified, coordinated, and attended local community and industry events to build brand awareness. Show less

• Operations Manager

  • Jan 2019 - Jul 2020

  • Managed all daily operational activities of ABA therapy centers, including leading a growing clinical team of 20 and attracting and onboarding new clients, while ensuring client satisfaction and quality clinical outcomes. • Responsible for the establishing and opening of several De Novo centers in the North Texas region, including build site management, purchasing, initial staffing, process and resource creation and leadership training.• Key player in growing the North Texas region from 1 center to 14 service locations. • Controlled center P&L to accomplish organizational objectives and revenue goals.• Recruited, hired, onboarded, and facilitated training of over 40 clinical staff members. Show less



Brookshire Grocery Company

• United States
• Retail
• 700 & Above Employee

• Digital Marketing Specialist II

  • Apr 2014 - Dec 2018

  • Produced digital marketing platforms from planning to development to implementation for all 4 company banners, including websites, social media accounts, web advertising, digital signs, digital coupons, text message programs, and mobile applications. • Marketing Subject Matter Expert (SME) for interdisciplinary eCommerce project team that launched multi-banner online ordering and grocery pickup program, websites, and mobile applications. • Designed, tested, and implemented digital advertising and social media promotions • Created and prepared detailed analytics to evaluate campaign effectiveness and adjust marketing strategies. • Planned and executed all aspects of FRESH 15k and Heroes Run digital marketing and advertising efforts and kids’ races, including race day logistics, set up, and volunteers. Show less



SFG

• United States
• Information Technology & Services
• 1 - 100 Employee

• Marketing Account Manager

  • May 2011 - Apr 2014

  • Single point of contact for subscription, product, and promotional marketing projects, including project scope, workflows, budgets, reporting, and invoicing. • Managed critical fulfillment processes, including custom programming enhancements, inventory systems, warehouse space, order filling, mailing operations, and customer service staff training. • Negotiated and composed RFPs, statements of work, and resulting contracts for multi-national brands’ promotional marketing campaigns, including brands like Huggies, Pull-Ups, Kleenex, Viva, and Texas Highways. Show less



Epic Health Services, Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Lead Client Services Coordinator

  • May 2009 - May 2011

  • Coordinated, staffed, and managed over 300 nurses and over 25 pediatric patients with a focus on the highest level of patient satisfaction. • Executed direct and indirect marketing efforts for nursing staff recruitment and cultivated on leads generated. • Recruited, screened, interviewed and onboarded LVNs and RNs for hire. • Coordinated, staffed, and managed over 300 nurses and over 25 pediatric patients with a focus on the highest level of patient satisfaction. • Executed direct and indirect marketing efforts for nursing staff recruitment and cultivated on leads generated. • Recruited, screened, interviewed and onboarded LVNs and RNs for hire.



Indiana University Bloomington: Community & Leadership Development Center

• Bloomington, Indiana Area

• Leadership Specialist

  • Aug 2007 - Dec 2008



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Resident Assistant

  • Aug 2006 - May 2007



Cornerstone Brand Communications

• Advertising Services
• 1 - 100 Employee

• Marketing & Advertising Intern

  • 2006 - 2006