Experience

Victor Valley College

• United States
• Higher Education
• 400 - 500 Employee

• Director of CalWORKs

  • Dec 2021 - Present

• CalWORKs Job Developer

  • Apr 2018 - Dec 2021

  Core Job FunctionCreate and facilitate professional development opportunities for CalWORKs students. This is includes job training, job placement, resume building, community outreach, and employer development. Contributions & Accomplishments• Managed work-study budget for CalWORKs program. Created performance goals and forecasts.• Created and facilitated workshops for students to learn skills necessary to maintain good status with employers.• Expanded network of employers to provide students with more job opportunities that fostered professional development and career advancement. Attended chamber of commerce meetings and grand openings to sustain community partnerships.• Created marketing materials that demonstrated incentives for partnering with the CalWORKs program.• Created and maintained budget forecast for CalWORKs Job Placement and other student supportive services.• Created career exploration and resume tools to ensure students were well-prepared to enter job market post-graduation. Show less



High Desert Homeless Services, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Board Member

  • Aug 2019 - Present

  Core Job Function Supervise the activities of High Desert Homeless Services to ensure the interest of stakeholders and the public are protected. Edit and approve annual budget, review audit reports, serve on committees with special assignments, review strategic plans and performance metrics, and approve recommend or deny organizational policy changes. Contributions & Accomplishments • Constructed and reviewed plans to improve public relationships between the community and the homeless population. • Provided tools to support staff in professional development and job development for homeless clients. • Served as an instrument of guidance and support in the purchasing of equipment and process mapping for the executive director. Show less



County of San Bernardino

• United States
• 1 - 100 Employee

• Eligibility Worker II

  • Jun 2013 - Apr 2018

  Core Job FunctionCollect information from person(s) applying for aid to determine eligibility government assistance programs. Review newly issued state and federal regulations to make adjustments to programs and/or processes.Contributions & Accomplishments• Edited the work performance evaluation template for the Eligibility Worker job classification.• Facilitated on the job training and workshops for new employees and members of the community.• Served as a county representative for community outreach initiatives. Visited colleges, foster care facilities, churches, and various places to inform the public about government assistance programs and application processes.• Trained department on customer service strategies, interpersonal skills, internal customer service and more.• Develop and expanded network of partnerships with hotel vendors in San Bernardino County areas to enhance the efficacy of homeless assistance programs. Show less

• Information Technology Consultant (Intermittent)

  • Oct 2008 - Dec 2015

  Core Job FunctionProvide IT consulting services and repair for locals and businesses in southern California. Build customized desktops and workstations. Train customers on how to resolve basic IT related issues. Contributions & Accomplishments• Established systems of care to mitigate vulnerability from malicious software and intrusions.• Built desktops and workstations for consumers at a discount to undercut competition.• Installed printers and various office equipment. Ensured accessibility over network.• Evaluated operational processes to make hardware and software recommendations and improve efficiency.• Trained customers on basic IT troubleshooting tactics. Researched hardware and software components to build computers for small businesses and everyday consumers. Show less



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Store Protection Specialist

  • May 2012 - Jun 2013

  Core Job Function Create a presence that mitigates preventable losses and preserves profits. Train associates on best practices for loss prevention. Document suspicious activities and report findings to management and local authorities. Contributions & Accomplishments • Facilitated training on the use of anti-theft devices and behaviors to mitigate operational shortage. • Ensured managers and employees adhered to cash handling, and various operational procedures. • Worked in tandem with law enforcement, local security and asset protection investigators in the apprehension of criminals. • Worked with management to establish an employee recognition system to improve teamwork and engagement. Show less