Susan Bock, M.S.

Instructional Technology Integration Specialist at Mohawk Regional Information Center
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Syracuse-Auburn Area

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Instructional Technology Integration Specialist
      • May 2023 - Present

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Director of Continuing Education & Online Programs
      • Nov 2022 - Jun 2023

      • Oversee administration and program management for part-time and non-traditional education. • Assure quality and compliance in distance education courses/programs. • Record of success in cross-department collaboration, coordinating resources, managing multiple ongoing projects with aggressive timelines and complex task dependencies • Responsible for department administration, evaluation of program effectiveness, and management of administrative staff and part-time faculty. •… Show more • Oversee administration and program management for part-time and non-traditional education. • Assure quality and compliance in distance education courses/programs. • Record of success in cross-department collaboration, coordinating resources, managing multiple ongoing projects with aggressive timelines and complex task dependencies • Responsible for department administration, evaluation of program effectiveness, and management of administrative staff and part-time faculty. • Accountable for revenue tracking, planning and managing budgets, building and maintaining long-term strategic relationships with faculty and external partners. • In collaboration with the Office of Communications and Marketing, maintain information on the College website, and promote programs through print, email and other available marketing channels. • Provide thought leadership and project planning support for the selection and integration of course delivery technology. • Provide oversight for the Office of Instructional Design. • Co-chaired the MSCHE accreditation committee for Standard III: Design & Delivery of the Student Learning Experience. • Elected chair for the Employee Welfare Council (EWC). EWC is an institutional governance council advising the college president on employee welfare and responsibility, compensation structure and benefits, and campus-wide safety and security.

    • Director of Instructional Design
      • Aug 2018 - Jun 2023

      • Created online learning professional development program and workshop opportunities for faculty and staff. • Conducted workshops for the implementation of the OSCQR 4.0 course quality rubric infused with RSI. • Supported instructors and SMEs in the design, development, and implementation of quality instruction. • Developed roadmaps for online learning, faculty development, technology integration, and more. • Successfully managed multiple projects through the technical and people… Show more • Created online learning professional development program and workshop opportunities for faculty and staff. • Conducted workshops for the implementation of the OSCQR 4.0 course quality rubric infused with RSI. • Supported instructors and SMEs in the design, development, and implementation of quality instruction. • Developed roadmaps for online learning, faculty development, technology integration, and more. • Successfully managed multiple projects through the technical and people side of change. • Provided training and support for a rapid shift to a new LMS during the covid-19 pandemic. • In collaboration with IT staff, provided campus-wide training and support for the shift to emergency remote instruction in 2020. • Worked with faculty and SMEs to design engaging web-based learning activities, and revise learning activities to improve student learning outcomes. • Strong experience using ADDIE, ISD principles, and metrics, to successfully manage project and sustain program management. • Successful implementation of agile methodology to academic project delivery and program management.

    • Associate Lecturer, Web Design
      • Aug 2019 - Jan 2022

      • Designed and delivered instruction to meet course learning objectives. • Created Canvas course shells with resources, assignments, and activities that support teaching the course in both a traditional F2F, hyflex, and as a synchronous online course. • Taught the course using a variety of pedagogical methods including project-based learning, flipped classroom, team-based assignments, and design critics.

    • Website Content Manager
      • Aug 2017 - Sep 2020

      • Developed and maintained Cazenovia.edu website content. • Used metrics to analyze outcomes and inform decisions correlating to website user experience and advertising. • A project leader for the 2019-2020 redesign of the college website. • Coordinated the updates and publication of the college catalog.

    • Telecommunications
    • 700 & Above Employee
    • Director of Digital Content and Development - News and Local Programming
      • Jan 2013 - May 2015

      • Provided strategic vision and leadership for the digital product offerings of Time Warner Cable’s local news, local sports, and community websites. • Performed needs assessments across cross-functional and geographically separated teams. • Served as a strategic member of the senior staff offering a vision for the digital future of the organization through roadmaps and executing short- and long-term strategies. • Managed multiple ongoing projects with aggressive timelines including… Show more • Provided strategic vision and leadership for the digital product offerings of Time Warner Cable’s local news, local sports, and community websites. • Performed needs assessments across cross-functional and geographically separated teams. • Served as a strategic member of the senior staff offering a vision for the digital future of the organization through roadmaps and executing short- and long-term strategies. • Managed multiple ongoing projects with aggressive timelines including the development of mobile applications, data handling for TV ticker system, the migration to new CMS, etc. • Managed a geographically diverse team or 30 people.

    • Executive Producer - Online Content / Web Manager
      • 2003 - Dec 2013

      • Oversaw website operations and digital projects. • Led reorganization plans creating a digital content production hub in Syracuse, NY. • Introduce agile methods to digital project development within the news channel operations. • Pioneered digital solutions including online video availability on local news websites, distribution of local news on social media, authenticated streaming video, and high school sports streaming with cellphone technology. • Awarded the prestigious Edward… Show more • Oversaw website operations and digital projects. • Led reorganization plans creating a digital content production hub in Syracuse, NY. • Introduce agile methods to digital project development within the news channel operations. • Pioneered digital solutions including online video availability on local news websites, distribution of local news on social media, authenticated streaming video, and high school sports streaming with cellphone technology. • Awarded the prestigious Edward R. Murrow Award for Best TV Website, Small Market.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Instructor
      • Jul 2002 - Jul 2003

      • Led computer application trainings specializing in training for Adobe and Microsoft applications. • Provided classroom instruction on campus and at client sites. • Led computer application trainings specializing in training for Adobe and Microsoft applications. • Provided classroom instruction on campus and at client sites.

Education

  • Syracuse University School of Education
    Master’s Degree, Instructional Design, Development and Evaluation
    2016 - 2017
  • edX
    Certificate - WAI0.1x: Introduction to Web Accessibility
  • SUNY Polytechnic Institute
    Bachelor’s Degree, Professional & Technical Communication with a Track in Graphical Design
    2000 - 2002
  • State University of New York College of Agriculture and Technology at Morrisville
    Agriculture and Animal Science
    1999 - 2000

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