Experience

Sutton Group-West Coast Realty

• Real Estate Specialist

  • Sep 2020 - Present



City of Delta

• Volunteer

  • Feb 2015 - Present

• Budgeting Support Staff

  • Sep 2019 - Apr 2020

• Finance Support Staff

  • Apr 2019 - Sep 2019



RE/MAX

• Realtor

  • Oct 2019 - Sep 2020



Nike

• Sales Associate

  • Aug 2017 - Sep 2019

  • Answering customer inquiries regarding goods, recommending suitable products, organizing merchandise on the sales floor, assembling in-store displays, performing cashier duties• Minimized loss by 30% on mismated shoes by implementing an Excel tracking system to ensure shoes are paired, while working closely with the Product Manager• Developed sales and communication skills through Nike’s RTC



McDonald's Canada

• Manager

  • Aug 2013 - Jun 2019

  • Handling transactions, cash, and daily deposits, preparing reconciliation reports • Resolving issues and customer complaints using steps of LAST, from McDonald’s BSM training program, to ensure guest satisfaction • Exceeded sales and order time targets through suggestive selling, effective delegation of tasks, and establishing employee incentives