Experience

PacerPro

• United States
• Legal Services
• 1 - 100 Employee

• Site Reliability Engineer

  • Oct 2022 - Present



Adobe

• United States
• Software Development
• 700 & Above Employee

• Sr SRE

  • Feb 2021 - Sep 2022

  * Architectural collaboration to redesign the legacy architecture to support the migration from Adobe data centers to AWS cloud while adding horizontal scaling, and increased email throughput from 20 mil/hour to over 40 mil/hour while reducing hardware cost. * Refactored and implemented conversion from legacy Ansible 2.7 & Python 2 code to Chef with unit testing and multi cloud support to meet SRE team 2021-2024 goals.

• Customer Reliability Engineer

  • Dec 2019 - Feb 2021

  Lehi, Utah, United States * Refactored and implemented changes to Ansible playbooks & AWS Cloud Formation scripts to support reusability for multiple AWS accounts support and security hardening.

• Customer Success Engineer

  • Nov 2018 - Dec 2019

  Lehi, Utah



AdvancedMD

• United States
• Software Development
• 500 - 600 Employee

• Sr SRE

  • Nov 2016 - Nov 2018

  South Jordan, UT * Designed and implemented the build, test, and deployment process of microservices from POC to GA while incorporating stateless configuration, CI/CD pipeline, Blue-Green deployment for ESXI and AWS Cloud while providing technical leadership for new core services Ansible, Packer, Consul, Vault, and RabbitMQ. * Architected and implemented a Blue-Green migration from F5 to Pulse Secure vTM with 200+ Virtual servers. While standardizing DNS, naming conventions, configuration, allowed for… Show more * Designed and implemented the build, test, and deployment process of microservices from POC to GA while incorporating stateless configuration, CI/CD pipeline, Blue-Green deployment for ESXI and AWS Cloud while providing technical leadership for new core services Ansible, Packer, Consul, Vault, and RabbitMQ. * Architected and implemented a Blue-Green migration from F5 to Pulse Secure vTM with 200+ Virtual servers. While standardizing DNS, naming conventions, configuration, allowed for side by side QA testing, with zero down time for SAS clients. * Collaborated and implemented an Operational Readiness program that reduces risk while shorting the lead time of new service into productions from 2+ months to a few sprints. Show less



ZAACT Consulting

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior DevOps Engineer

  • Mar 2015 - Nov 2016

  Sandy Utah * Designed and implemented Multi-Domain Active Directory consolation. The original setup consisted of 7 domains. Operation across 130+ Sites, 1,200+ Desktop System, 500+ Application, 80+ Database servers. * Designed and implemented Email migration plans for more than 2,000 client mailboxes from Google App, Exchange 2007/2010/2013, and other 3rd party hosted email solutions to Office 365 Migration.



RackWare

• United States
• Software Development
• 1 - 100 Employee

• Cloud Systems Engineer

  • Oct 2014 - Mar 2015

  Greater Salt Lake City Area Designed Data Center migration plan by conduction server discovery/monitor/logging, application interview, network diagram review, and network configuration reviews.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Operating Systems Engineer

  • Jan 2014 - Oct 2014

  Provides technical consultation and support associated with operating systems. Provides analysis of systems software and hardware requirements to decommission/remove hardware across platforms. Leads efforts in planning and directing project schedules, monitoring status in comparison to time projections. Provide comprehensive status reports and updates.



W.J. Bradley Mortgage Capital, LLC

• United States
• Financial Services
• 200 - 300 Employee

• Database Analyst

  • Apr 2013 - Nov 2013

  Sandy, Utah • Database administrator over MS SQL (2005, 2008 & 2012), and PostgreSQL (8.4.x & 9.1) servers at six corporate, three collocation, and Savvis cloud facilities. • Implemented Splunk reporting to consolidate Database and system logs to identify problematic queries and user access to production servers. Then collaborated with Development and management document, submit change request and train users as need. • Reviewed and updated the Change Control Systems to reduce deployment downtime and… Show more • Database administrator over MS SQL (2005, 2008 & 2012), and PostgreSQL (8.4.x & 9.1) servers at six corporate, three collocation, and Savvis cloud facilities. • Implemented Splunk reporting to consolidate Database and system logs to identify problematic queries and user access to production servers. Then collaborated with Development and management document, submit change request and train users as need. • Reviewed and updated the Change Control Systems to reduce deployment downtime and provide better notice of change, time to review, or environments to test changes. • Reviewed 2012 internal security audit finding. Then wrote and implemented an in-depth access control policies to resolve all finding. • Implemented PostgreSQL cluster with Slony replication Staging environment allowing in depth testing of software updates and code deployment testing. • Implemented single sign on for IT infrastructure tools with Okta. • Technical adviser for system improvements and design. o Design and implementation of DFS o Managed McAfee EPO, AccelOps, Okta, Splunk, etc... o Backup Windows Domain Administrator. Show less



NetSteps

• Senior Systems Administrator

  • Nov 2011 - Mar 2013

  Lehi, Utah * Designed and implemented a legacy data center migration to AWS with zero downtime for our SAS clients. * Designed and implemented DevOps processes communications and cross-discipline collaboration. Facilitated automation that reduced SAS env creation from 2+ weeks to 2 hours. * Designed and implemented automated database sanitization, cross environment deployment that reduced lead time from 3+ hours to 15 minutes, and saved an estimated 600 man hours a year of troubleshooting.



Eagle Gate College

• United States
• Higher Education
• 100 - 200 Employee

• Senior Network Admin

  • May 2010 - Nov 2011

  Migrating from 30 physical servers to 3 VMWare ESX servers with Compellent SAN backend. Automated student Active Directory/Live.edu (Exchange) account creation with an Estimated 225 hours saved in first year. Implemented IT ticketing system which resulted in better communications with our customers and consistency within the IT department. Technical adviser to the academic department for changes in software, books and technology used in the courses taught at Eagle Gate… Show more Migrating from 30 physical servers to 3 VMWare ESX servers with Compellent SAN backend. Automated student Active Directory/Live.edu (Exchange) account creation with an Estimated 225 hours saved in first year. Implemented IT ticketing system which resulted in better communications with our customers and consistency within the IT department. Technical adviser to the academic department for changes in software, books and technology used in the courses taught at Eagle Gate College and Provo College. Project manager for School of Computer and Networking infrastructure upgrade. giving students access to: Firsthand working knowledge of VMware ESXI Virtual server farm management experience. Managed and developed connections to vendors resulting in next generation hardware and software for staff and student at a 10% reduction in cost. Managed the Domain migration of 200+ users, systems and servers. Through coordination with site management, users were able to continue working with little to no interruption to their work day. Implementation migration from Cisco phone system to ShoreTel phone system. Show less



JaxCube

• System/Database Administrator

  • Nov 2008 - Nov 2011

  Developed email marketing campaign in compliance of CAN-SPAM Act of 2003. Designed and implemented Active Directory, Group Policies, WUS, WDS, DFS, and other windows service for clients.



EnticeLabs

• United States
• Human Resources Services
• 1 - 100 Employee

• DBA

  • Dec 2009 - Feb 2010

  Researched, and tested Hadoop cluster to replace MySQL server farm. Developed an automated Email marketing campaign system. Worked with Account team in the development of a billing/analytic reporting system for client.



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Database Administrator

  • Jun 2009 - Dec 2009

  Responsible for installation, maintaining and updating MS SQLServer 2005 for 6000+ 7-Eleven sites in U.S. and Canada. Improved MS SQL scripts and reducing troubleshooting time by 80% while standardizing test for 7-Eleven call center



National Benefit Alliance

• Insurance
• 1 - 100 Employee

• System/Database Administrator

  • Mar 2007 - Sep 2008

  Maintained a 99.99% web and database server uptime. Designed and implemented Active Directory, Group Policies, DNS, WDS, DFS, and other windows service for clients. Developed automated Insurance carrier file transfer system.



SirsiDynix

• United States
• Software Development
• 200 - 300 Employee

• System Engineer

  • Oct 2006 - Mar 2007

  Level 2 Engineer. Supporting all windows systems, hardware, software, and network troubleshooting for remote clients.



FatPipe Networks

• United States
• Computer Networking Products
• 100 - 200 Employee

• System/Database Administrator

  • Sep 2005 - Oct 2006

  Designed and implemented Active Directory, Group Policies, DNS, WDS, and other windows service for clients. Lead Network Engineer for government implementation of FatPipe WAN clustering products. Developed and implemented Database migration from Goldmine to SugarCRM (MySQL). Design and implemented fault tolerant, load balanced and clustered network connection for clients networks.



Complete Weddings + Events

• United States
• Entertainment Providers
• 100 - 200 Employee

• System/Database Administrator

  • Aug 2002 - Feb 2005

  Managed Active Directory, Database, FTP, Terminal Services, Windows Desktop, network security and other hardware support as needed for 174 franchise. Provided technical insight into mobile DJ equipment to franchises. Managed vendor relationship allowing for a 10% drop in cost of equipment.



Staff Management INC

• Computer Assembly

  • Mar 2003 - Aug 2003

  Work on PAL (progressive assembly line) Building Compaq/HP desktop and servers



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Aircraft Electro-Environmental System Craftsman (2A6x6)

  • Aug 1997 - Aug 2001

  Staff Sergeant (E-5) Secret Clearance 1998-2006