Experience

rennie

• Canada
• Leasing Real Estate
• 200 - 300 Employee

• Real Estate Agent

  • Feb 2021 - Present

• Real Estate - Developer Services Sales Advisor

  • Apr 2020 - Present

  W68 by Westland Living, Vancouver, BC George by Marcon, Port Moody, BCFraser Commons by Serracan, Vancouver, BC

• Licensed Real Estate Agent

  • Feb 2019 - Present

• Sales Coordinator

  • Oct 2017 - Apr 2020



Shaw Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Expert Sales Consultant

  • Jun 2016 - Sep 2017

  Real-Time Support Relief, June – present• Supporting Sales Consultants in day to day operations including processes, troubleshooting and authorization of discounts or credits.• Liaising with all levels of management such as Sales Supervisors, Support Supervisors and the Sales Manager to provide feedback on new hire performance and effectiveness of the sales training curriculum. • Assisting Sales Consultants with customer escalations and finding a solution to resolve the situation.• Coaching new hires as well as tenured agents outlining sales strategies, call reviews, order entry and roll playing to elevate performance and increase call efficiency. Expert Sales Consultant, February 2017 – present• Ranked in the top forty out of 250+ Sales Consultants nationwide.• Communicating closely with my supervisor to develop and execute strategies to achieve targets as a team. • Key member in team development, responsible for sending out weekly sales status reports and updates.• Averaging over 160 new sales acquisitions monthly. Consistently achieving and surpassing monthly target goals.• Consistently scoring 100% on Agent Resolution and Customer Satisfaction ratings over the past 2 quarters. • Achieved 150% of target sales in an August 2017 department wide challenge.Sales Consultant, June 2016 – February 2017• Completed a 6-week intensive sales training curriculum.• Finalized contractual agreements with clients, ensuring all details were clearly communicated and submitted to Customer Care Operations.• Achieved 216% of target sales in an August 2016 department wide challenge.



NMB Incorporated

• Site Supervisor

  • Oct 2014 - Feb 2016

  • Worked alongside with the Operations Director to develop a 22-page health and safety program outlining safety standards, processes and guidelines.• Coordinated appropriate training and certifications needed for the team.• Completed pre-job hazard assessments to ensure all safety precautions are communicated thoroughly during tailgate meetings.• Responsible for delegating tasks and ensuring efficiency so that all deadlines are met.• Oversaw all on site operations including pressure washing, window cleaning and gutter cleaning.