Account Manager

• Oct 2022 - Present

Account Supervisor

• Mar 2022 - Oct 2022

Deputy Director

• Feb 2022 - Jul 2022

Founder

• Jan 2021 - Mar 2022

Manage all forms of communications including social, email, web, press, and community & political outreach for a New York City Council candidate, which grew likes on social channels by 10%Host and present at town halls for the candidate, which grew attendees by 400% through email campaignsManage relationships with community stakeholders for LINK Scooters that built programming and partnerships with various factions, and allowed us to gain letters of support and advocate on our behalf when going to city governmentsGenerate market analysis, information briefs, and strategy documents to unlock insights into how to optimize our regulatory and marketing efforts for LINK Scooter, that determined key markets for us to enter due to market profitabilityStreamline our process for reserving scooters, which involved working with Product, Legal, Marketing, Operations and Customer Service departments that allowed us to use a reservation form instead of emailing our customer service for LINK ScooterRely on exceptional interpersonal skills and negotiation tactics like service exchange agreements to eliminate redundant sponsorship costs and reduce partnership rates by more than 75%

Email Marketing Specialist

• May 2020 - Jul 2020

Developed go-to-market strategies with our geo-fencing product and marketing collateral around the technologyStrategized and implemented direct email marketing campaigns on behalf of the California National Guard, the Office of Emergency Preparedness, and Americorp (California) to increase consumer engagement Enhanced copy persuasion, list segmentation and use of emojis in emails, improving open rates from 30% to 50% and click-through rates from 12% to 20% Optimized email content relevancy, such as public service news for creating home-made COVID masks, and announced partnership with other volunteer organization, increasing engagement and public involvement Reduced unsubscribe rate from 3% to 1% by analyzing which content led to more unsubscribing and by removing irrelevant emails with low click-through rate Improved copywriting by determining clear objective of each campaign and creating content to match tone of the organization and social media platforms, narrowing target audience and increasing campaign effectiveness Led email list segmentation by analyzing back-end data to separate target groups based on performance and source (social media, website, etc.), boosting conversion of volunteer sign-ups

Paid Media & Communications Associate

• Aug 2019 - Mar 2020

Managed communications projects cross functionally with COO, delivering all projects on time and with approvals from relevant department leadsGained more responsibility due to performance by identifying successful opportunities and vetting/improving campaign ads/scripts Trained communications directors on choosing press release content, leveraging webinars, pitching to media, and using campaign software such as MailChimp to increase campaign exposure Managed communications projects cross functionally with COO, delivering all projects on time and with approvals from relevant department leadsGained more responsibility due to performance by identifying successful opportunities and vetting/improving campaign ads/scripts Trained communications directors on choosing press release content, leveraging webinars, pitching to media, and using campaign software such as MailChimp to increase campaign exposure

Intern

• Jan 2019 - Jun 2019

Vice President

• Apr 2015 - Apr 2016

Tripled College Democrat membership.Netted the College Democrats largest fundraising quarter.Doubled the College Democrats chapters, through campus establishmentManaged social media platforms.Appointed to serve on Indiana’s DNC 2016 Delegate Committee for Affirmative Action.Spoke on behalf of College Democrats during televised Press Conference to condemn actions of GOP operatives.Selected to attend top Jewish Conference in DC.

Treasurer

• Aug 2014 - Apr 2015

Increased holdings 50% upon term completion.Allocated funds and developed plans to maximize contributions development.Delivered organizational presentations to potential Donor audience.