Experience

LaunchIT

• United States
• Software Development
• 1 - 100 Employee

• Senior Consultant

  • Mar 2017 - Present



Jean Martin

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Project Manager

  • Dec 2015 - Feb 2017

  Got an opportunity to work on a COTS product implementation project for a city government department. Performed as the technical project manager for implementation of some of the key features in this project. • Communicating and coordinating for project deliverables, tasks, issues, escalations with stakeholders, business and technical teams and / or external vendors as required • Supporting and leading the technical teams to map business requirements to high-level, detailed technical designs and source code • Reviewing project deliverables such as design documents, source code, test cases, estimates • Monitoring and tracking project deliverables to ensure adherence to project plan • Status reporting Show less



HCL America Inc.

• Project Manager

  • Oct 2015 - Dec 2015

  Worked on a strategic development project for a global banking institution. Performed as the onsite project lead and had the opportunity to get hands-on with some of the latest application designs and technologies.• Design and development of application components• Translating business requirements to high-level and low-level technical designs• Business communication and coordination with stakeholders, business users, technical teams• Functional and code reviews• Unit testing and integration testing• Application builds and deployment to test environments• Defect analysis and resolution during System Test and User Acceptance Test• Release deployment support Show less

• Project Manager

  • Aug 2014 - Oct 2015

  Worked in a multi-service engagement for a leading banking and financial services organization serving the US armed forces. Performed in the role of a project manager in a key portfolio of projects.• Project planning• Project financials• Change control management• Risk management • Project operations management• Tracking and monitoring overall project delivery• Tracking project metrics• Status reporting and sponsor updates

• Project Manager

  • Nov 2013 - Aug 2014

  Worked on an application development and support & maintenance services engagement for a global multinational Swiss bank. Performed as the onsite coordinator in a delivery-aligned horizontal role in the program management office. This was a unique opportunity in my career that provided a different perspective.• Risk & Compliance management• Resourcing coordinator (onboarding, off-boarding, transfers, extensions)• Reporting for application development and support services• Project financials, contract management (invoices, task orders)• T&M resource / billing forecasts• Resource to contract mapping• CAST (code analysis tool) environment setup coordination• SharePoint administration• Business communication with customer and delivery teams• Managing customer expectations Show less



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Associate Project Manager

  • Apr 2012 - Nov 2013

  Worked on an applications support and maintenance engagement for a leading multi-national Swiss bank. Performed a multi-faceted role as the offshore project lead.• Performing / managing support activities for multiple applications• Business communication and coordination with application stakeholders, business users, vendors, technical and implementation teams at onsite / offsite locations• Requirements gathering, clarifications and analysis of issues from business users• Ensuring SLA targets are achieved and right first time delivery• Ensuring reduction in cycle time• Performing functional and code reviews, test case reviews of code fixes / enhancements• Performing causal analysis of defects and root cause analysis• Tracking metrics and quality of service delivery• Project status reporting• Guiding / mentoring the project team Show less

• Associate Project Manager

  • Sep 2010 - Apr 2012

  Worked in a development/enhancements project for a leading Australian bank. Performed in the capacity of systems manager from the offshore development center.• Tracking and monitoring overall project delivery• Business communication with analysts, business owners and technical teams• Tracking project risks, dependencies and issues• Managing customer expectations• Performing functional and code reviews, test case reviews• Performing causal analysis of defects and root cause analysis• Guiding / mentoring the project team• People management• Tracking project metrics• Providing estimates for work items• Project status reporting Show less

• Project Lead

  • Sep 2007 - Aug 2010

  Worked on a Level 2 production support engagement for a leading British telecommunications company. Performed as the offshore application support group lead. This project was a unique and exciting opportunity that provided important learnings during that stage in my career.• Managing / handling support activities for multiple applications• Business communication and coordination with application stakeholders, business users, vendors, technical and implementation teams• Requirements gathering, clarifications and analysis of issues from business users• Ensuring SLA targets are achieved and right first time delivery• Ensuring reduction in cycle time• Tracking project metrics and quality of service delivery• Project status reporting• Managing customer expectations• Handling internal / customer escalations• Guiding / mentoring the project team• Project quality compliance Show less



HCL Great Britain

• United Kingdom

• Senior Software Engineer

  • Nov 2004 - Sep 2007

  Worked in an application development and enhancements project for a leading British bank. Performed in the role of a senior developer at the customer site. This opportunity gave me valuable experience of working closely with the client and understanding their perspective. • Design and development of application modules and components • Requirements gathering and translating to high-level and detailed technical designs • Communication with business users and analysts to analyze and clarify requirements • Estimates for development and unit testing phases • Reviewing of code, design documents and solutions • Unit test cases preparation • Unit testing and integration testing of software components • Application builds and deployment to testing environments • Defect analysis and resolution during System Testing and UAT • Business communication and coordination with end users during UAT phase • Release implementation support Show less



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Software Engineer

  • Mar 2004 - Nov 2004

  Got a fantastic opportunity to work on an exciting project for a leading British bank. The project involved the migration and customization of the bank's credit risk reporting and modeling system. Performed as the senior developer in this project.• Requirements gathering and analysis done at customer-site by closely working with business users and analysts• Initial estimation for design, development and testing of the system• Clarify requirements and issues with business analysts and technical team• Offshore development lead• Review offshore deliverables (code, design documents, test cases)• Development and unit testing of .net modules and components and database stored procedures• Support during implementation phase Show less

• Team Leader

  • Jan 2001 - Mar 2004

  Worked on several projects for leading global financial services organizations in senior developer and team lead roles. Got opportunity to perform at offshore and onsite locations.• Requirements gathering and analysis at customer-site• Onsite coordination activities• Application design and system architecture• Design and development of software components• Prepare high-level and detailed designs• Prepare unit test cases and perform unit testing, integration testing• Defect resolution• Review project deliverables (code, design documents, test cases)• Set up and lead the offshore development team• Track tasks of the project team• Provide project metrics and status reporting to project management• Support onsite teams during implementation and post-implementation phases• Impact assessment of problems and issues raised by the client Show less



Blueshift Information Systems

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Executive

  • Jun 2000 - Jan 2001

  Worked as a senior developer on web portal product development in the B2C .com space. • Requirements gathering and analysis • Design and development of web pages and middle-tier components • Prepare high-level and detailed designs • Prepare unit test cases and perform unit testing, integration testing • Defect resolution Worked as a senior developer on web portal product development in the B2C .com space. • Requirements gathering and analysis • Design and development of web pages and middle-tier components • Prepare high-level and detailed designs • Prepare unit test cases and perform unit testing, integration testing • Defect resolution



Perfect Paradigm Software & Systems Pvt. Ltd.

• Mumbai Area, India

• Systems Executive

  • Jul 1999 - Apr 2000

  Worked as programmer analyst on a development project for a global hotel chain. • Requirements gathering and analysis • Design and development of UI and middle-tier components • Prepare high-level and detailed designs • Prepare unit test cases and perform unit testing, integration testing • Defect resolution Worked as programmer analyst on a development project for a global hotel chain. • Requirements gathering and analysis • Design and development of UI and middle-tier components • Prepare high-level and detailed designs • Prepare unit test cases and perform unit testing, integration testing • Defect resolution



The Fuji Bank Ltd.

• Mumbai Area, India

• Junior Officer

  • Jul 1998 - Jun 1999

  Got the opportunity to work on some critical in-house projects for this Japanese multinational bank. This was an important milestone in my career journey where I learnt to walk my first steps in the corporate world. I was assigned key responsibilities in the IT department being the single point of contact for any issues or development requirements for the bank's software systems. • Analyzing Business Requirements and preparing Functional Specifications • Communication with business users and clarifying requirements • Preparing technical specifications • Application development in VB, Excel macros and Access database objects • Unit testing and integration testing • Implementation Show less