Caitlin Hernandez

Dual Enrollment Communications Specialist at Moraine Park Technical College
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Contact Information
us****@****om
(386) 825-5501
Location
Fond du Lac, Wisconsin, United States, US

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Bio

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Credentials

  • Event Planning Foundations
    LinkedIn
    Aug, 2023
    - Oct, 2024
  • Defining and Achieving Professional Goals
    LinkedIn
    May, 2022
    - Oct, 2024
  • Successful Goal Setting
    LinkedIn
    May, 2022
    - Oct, 2024
  • Google Analytics for Beginners
    Google
    Feb, 2020
    - Oct, 2024
  • Inbound
    HubSpot Academy
    Nov, 2020
    - Oct, 2024
  • HubSpot Marketing Software
    HubSpot Academy
    Nov, 2020
    - Oct, 2024

Experience

  • Moraine Park Technical College
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Dual Enrollment Communications Specialist
      • Jul 2023 - Present

    • Recruitment & Admissions Engagement Specialist
      • Mar 2022 - Present

  • Balken's Auto Body
    • Fond du Lac, Wisconsin, United States
    • Claims Manager & Customer Relations
      • Apr 2019 - Mar 2022

      - Developed and maintained social media content across platforms such as Facebook, Instagram, and Google. Designed digital marketing to increase brand awareness, social engagement, and web traffic. Collaborated with local radio stations to create radio ads. Utilized CRM software to coordinate customer communications, including email, phone and text messages. Developed customer communication plans. - Responsible for analyzing key performance indicators (KPI) through Cyfe, Google Analytics and Facebook. Performed through market research and competitive analysis to understand and effectively communicate the services offered. - Developed and implemented a new employee manual, created job descriptions, established company policies and procedures. - Served as primary contact for customers, insurance companies, adjusters, and vendors, including claims management, auto body estimating, billing, and vehicle rentals. Show less

  • Holiday Automotive
    • United States
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Business Development Specialist
      • Oct 2018 - Apr 2019

  • SSM Health
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Support Specialist
      • Jan 2018 - Oct 2018

Education

  • Moraine Park Technical College
    Associate of Science - AS, Marketing and Social Media Management
    2019 - 2021
  • University of Wisconsin Oshkosh
    Social Work & Psychology
    2015 - 2018

Community

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