Security Analyst II

• May 2018 - Present

Client Technology Specialist

• Apr 2017 - May 2018

System Programmer I

• Aug 2015 - Apr 2017

Analyzes, determines, and resolves hardware and software problems on multiple platforms coordinating with vendors and campus departments as necessary to ensure swift problem resolution. Provides documentation on problem status, circumvention, and resolution.Develops, maintains, and configures databases, applications, and command procedures to meet departmental initiatives and objectives. Documents changes, enhancements, application functionality, operation, and interaction with other applications and systems.Maintains University Services computer systems and applications availability by monitoring, identifying, diagnosing, and backing up as needed to ensure ongoing operational availability.Installs, configures, wires, and connects card system terminals for end-user point-of-sale, debit, entitlements, and bankcard applications; access controllers/readers; vending controllers/readers; copier controllers/readers; and other University Services/SandDollars equipment.Analyzes, determines, and resolves communication problems connecting, cross connecting, and tracing wiring in closets and confined spaces.Assumes ID card Specialists duties in their absence. Opening and closing the SandDollars office, making bank deposits, processing cashier turnover, and cash handling. Show less

Network Adminitrator

• Aug 2004 - Jul 2015

Manage staff of 2 to 4 tech/programmers. Maintain Linux and Windows servers containing 35 Terabytes of data and images. Write procedures/code to process data and imaged that come in daily. Support customers that use the service. Maintain the DNS/WEB/TOMCAT and other Linux servers. Maintain the Mail Server. Recommend and design new equipment/software as needed. Digital Records management with applications like Ram Quest, HalFile, IIExperts. Manage staff of 2 to 4 tech/programmers. Maintain Linux and Windows servers containing 35 Terabytes of data and images. Write procedures/code to process data and imaged that come in daily. Support customers that use the service. Maintain the DNS/WEB/TOMCAT and other Linux servers. Maintain the Mail Server. Recommend and design new equipment/software as needed. Digital Records management with applications like Ram Quest, HalFile, IIExperts.

Network Administrator

• May 1996 - Aug 2004

Keep track of 7 technicians, 2 sales reps, 2 web developers, and current projects. In charge of repairing customers computers both on-site and in shop. Install and maintain networks on-site for customers. Coordinate on-site Service calls with available manpower. Train others to use Windows 9x, Microsoft Office 97/2000, and Corel Suit 8. Keep updated information on networking and any software that a customer might be interested with. Also, familiar with ordering and keeping track of inventory. Manage a 1700+ customer ISP. Work directly with Windows NT4/2000, IIS, ISA, DNS, Exchange Mail servers, Radius authentication, and Cisco routers and modem pools. Worked with proxy and other firewalls to provide a secure network. Show less

Performer

• Apr 1991 - May 2003

Worked with the Freelancers Jousting. Started as squire and advanced to Chief Squire. Worked with the Freelancers Jousting. Started as squire and advanced to Chief Squire.

Lab Supervisor/Computer Tech

• Aug 1994 - May 1996

To supervise the computer science computer lab of 6 Lab Tutors and in charge Of the hiring of student workers. Teach COSC 1373 Micro Hardware, COSC 2477 Networking and Communications, and COSC Lotus Business Applications. Install And maintain the computers and Novell networks on four campuses. To supervise the computer science computer lab of 6 Lab Tutors and in charge Of the hiring of student workers. Teach COSC 1373 Micro Hardware, COSC 2477 Networking and Communications, and COSC Lotus Business Applications. Install And maintain the computers and Novell networks on four campuses.

Computer Tech

• Aug 1993 - Aug 1994

In charge of repairing customers computers both on-site and in shop. Install And maintain networks on-site for customers. Coordinate on-site service calls with available manpower. Keep updated information on networking and any software that a customer might be interested with. Also, familiar with ordering and keeping track of inventory. In charge of repairing customers computers both on-site and in shop. Install And maintain networks on-site for customers. Coordinate on-site service calls with available manpower. Keep updated information on networking and any software that a customer might be interested with. Also, familiar with ordering and keeping track of inventory.

Sales Clerk

• Aug 1992 - Aug 1993

Assist the manager in sales, store appearance, and closing. Help customers to make wise purchasing choices and make their life's easer. Assist in installing and repairing computer components in the store. Assist the manager in sales, store appearance, and closing. Help customers to make wise purchasing choices and make their life's easer. Assist in installing and repairing computer components in the store.