Joshua G.
Vice President at Adopt A Highway Maintenance Corporation®- Claim this Profile
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Bio
David Robinson
Josh has been a highly intelligent and capable individual, with a knack for finding solutions to varied problems, whether it was in a field he was familiar with or not. He learns about the issues involved with any organization or challenge, and he then tackles his job with skill. He's a remarkable leader and employee, and an asset to any organization.
Jeanette Overton
Josh was my operations director a few years back. As director, he helped improve processes so that our company could grow. He established a quality assurance program that helped our team improve our customer service skills. He was always willing and eager to help and answer questions. Josh would make a great addition to any organization looking for a detail oriented, focused and driven employee. Jeanette Overton
David Robinson
Josh has been a highly intelligent and capable individual, with a knack for finding solutions to varied problems, whether it was in a field he was familiar with or not. He learns about the issues involved with any organization or challenge, and he then tackles his job with skill. He's a remarkable leader and employee, and an asset to any organization.
Jeanette Overton
Josh was my operations director a few years back. As director, he helped improve processes so that our company could grow. He established a quality assurance program that helped our team improve our customer service skills. He was always willing and eager to help and answer questions. Josh would make a great addition to any organization looking for a detail oriented, focused and driven employee. Jeanette Overton
David Robinson
Josh has been a highly intelligent and capable individual, with a knack for finding solutions to varied problems, whether it was in a field he was familiar with or not. He learns about the issues involved with any organization or challenge, and he then tackles his job with skill. He's a remarkable leader and employee, and an asset to any organization.
Jeanette Overton
Josh was my operations director a few years back. As director, he helped improve processes so that our company could grow. He established a quality assurance program that helped our team improve our customer service skills. He was always willing and eager to help and answer questions. Josh would make a great addition to any organization looking for a detail oriented, focused and driven employee. Jeanette Overton
David Robinson
Josh has been a highly intelligent and capable individual, with a knack for finding solutions to varied problems, whether it was in a field he was familiar with or not. He learns about the issues involved with any organization or challenge, and he then tackles his job with skill. He's a remarkable leader and employee, and an asset to any organization.
Jeanette Overton
Josh was my operations director a few years back. As director, he helped improve processes so that our company could grow. He established a quality assurance program that helped our team improve our customer service skills. He was always willing and eager to help and answer questions. Josh would make a great addition to any organization looking for a detail oriented, focused and driven employee. Jeanette Overton
Experience
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Adopt A Highway Maintenance Corporation®
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United States
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Advertising Services
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1 - 100 Employee
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Vice President
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Jul 2021 - Present
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Vice President Of Business Development / Operations and IT
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Oct 2018 - Jul 2021
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National Director of Business Development
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Jul 2013 - Oct 2018
Highlights• Collaborated with Michigan Department of Transportation to secure program expansion which will provide additional litter removal at no cost to the agency, spreading the Sponsor A Highway program throughout the state of Michigan. • Secured Sponsor A Highway expansion with state of Nevada which allowed for individual off and on ramp sponsorship of litter removal, increasing the size of the program by 25% and providing opportunities for smaller businesses to participate in the program. • Secured Department of Texas Highway program which will result in additional revenue to the state of Texas, designed re-vised revenue project and worked to navigate a long term deal which will grow the company by 50% over next three years. • Designed, Managed and Implemented a custom designed web portal which allows Department of Transportation partners access to internal data to ensure better communications and responsiveness. Project was delivered early and below budget. • Secured multiple competitively bid litter removal contracts worth more than $500k, expanded the company’s offerings into a new revenue stream. • Designed, Manufactured and Patented new refuse container for use on Southern California beaches. We are currently rolling out new container on Los Angeles county beaches.• Implemented new content management system to bring in additional resources to increase web engagement and lead generation, in first 6 months has resulted in a 100% increase in inbound leads.• Secured seven program expansions in existing markets which resulted in a 20% increase in total inventory and increasing state agency savings by 15%.
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Altura
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United States
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Hospitals and Health Care
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1 - 100 Employee
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National Director of Operations
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Jun 2012 - Jul 2013
Senior Executive recruited to help scale the company from a small owner operated company into a results driven process orientated managed company. Redesigned metrics for monitoring success for ongoing company projects, reoriented business model and streamlined process development to allow for scale-ability and growth. Implemented new data processing projects and customer focused development programs which increases company performance and growth. Highlights • Redesigned the workflow process for the patient recruitment, focus on redesign was to streamline individual tasks, reset expectations, build accountability and deliver results which exceeded targets • Developed new training methodology which focused on individual metrics, “one on one” meeting, review of call tactics and daily feedback. This new training resulted in 35% increase in patient questioning effectiveness and 25% increase in number of patients secured for trails. • Designed and implemented new automation reporting project to help define the metrics used to measure success for company projects and use the data to determine process issues. This feedback was used to turn around projects where initial review of the trial showed low “take” rate and redirect efforts. The project resulted in higher number of patients secured for projects, increasing the rate by 15%. • Researched, Selected and Implemented new telephone VOIP system which replaced a 10 year old system. The new VOIP system was implemented in under 20 days with no hiccups and no delays in existing process. New System allows for better monitoring of calls, training and reporting which resulted in a drop of call issues by 30%.
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Adopt A Highway Maintenance Corporation®
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United States
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Advertising Services
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1 - 100 Employee
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National Director of Operations
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Aug 2003 - Jun 2012
Senior Operating Executive responsible for sixteen field operations in fourteen states generating over $12 million in annual revenues. Established key performance indicators, operating goals, realignment initiatives, productivity improvements, and cost reduction programs that consistently improved production output, work quality, and stake holder satisfaction.
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Director of Special Projects
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2006 - 2009
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Anaheim Police Department
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Anaheim, CA
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Evidence Specialist
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Jan 1998 - Aug 2003
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Education
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California State University-Long Beach
Manage of Information Systems, Process Redevelopment
Community
