Phoebe Kuhn
Investor & Partner at Cohere Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certified Buying Professional
FacebookMar, 2017- Nov, 2024 -
Certified Planning Professional
FacebookMar, 2017- Nov, 2024
Experience
-
Cohere Inc.
-
Professional Training and Coaching
-
1 - 100 Employee
-
Investor & Partner
-
Jul 2022 - Present
Cohere is the worlds first All-In-One Coaching Platform. One place to sell, schedule, and deliver your online services. Cohere is the worlds first All-In-One Coaching Platform. One place to sell, schedule, and deliver your online services.
-
-
-
Lighthouse Studios Bali
-
Indonesia
-
Retail
-
1 - 100 Employee
-
Investor
-
Feb 2022 - Present
Lighthouse is Bali’s New Home For Creators. Multi-level podcast & video production complex, creative space, entrepreneur community, cafe, bar & events space. Lighthouse is the first of its kind in the world, a multi-level complex that unites podcasts, videos and production all within its creative space. Built to foster an entrepreneurial community, Lighthouse strategically opened in Bali, Indonesia, with a free co-working cafe, bar and events space to invite changemakers to “Eat, Drink, Create and Play”. https://wearelight.house/about-lighthouse/ Show less
-
-
-
Kuhn Communications LLP
-
United Kingdom
-
Advertising Services
-
Founder & CEO
-
Sep 2019 - Present
Based in London, Kuhn Communications is a Brand & Content Consulting Firm offering Online Training for the Holistic Wellness, Health & Personal Development industry. Our clients are primarily Chiropractors, Mind Body & Somatic Practitioners, Transformational Coaches & Spiritual Entrepreneurs. Our flagship program The Content Emporium™ is a live evergreen training program that teaches our students to clarify their marketing message & write effective content that converts. Based in London, Kuhn Communications is a Brand & Content Consulting Firm offering Online Training for the Holistic Wellness, Health & Personal Development industry. Our clients are primarily Chiropractors, Mind Body & Somatic Practitioners, Transformational Coaches & Spiritual Entrepreneurs. Our flagship program The Content Emporium™ is a live evergreen training program that teaches our students to clarify their marketing message & write effective content that converts.
-
-
-
Phoebe Kuhn
-
Australia
-
Professional Training and Coaching
-
Speaker, Human Behaviour Specialist + Facilitator
-
Jul 2018 - Aug 2019
I spent a year building an Online Coaching Business based in Melbourne, Australia. I worked as a Human Behaviour Specialist & Facilitator specialising in The Demartini Method®, NLP, Kinesiology, Psychosomatic Healing, Psychological Revolution Methodology - The Integrated Appreciation Method© created by Stephan Gardner & Archetypal Shadow Work (based on the work of Carl Jung & Caroline Myss). I consulted with individuals on a daily basis, either in person or over Zoom, helping them heal and breakthrough life's most difficult emotions. As an inspirational speaker I facilitated public talks & workshops around Melbourne demonstrating the power of questions in transforming life. During this time I delivered talks on Discovering Mindfulness, Purpose & Leadership at Second Story Studios in Collingwood and The Science of Mindfulness at Ditox. I moderated panels at the yearly Techformation event hosted by The League of Extraordinary Women & at Academy Xi. I facilitated workshops on Creating Customer Personas & Creating Effective Promotional Videos as part of the Melbourne Innovation Council’s program with Brimbank Council and was invited to speak on The Psychology of Visionary Leadership in New York City at Village One, hosted by Adapting Social. I have been interviewed on numerous top ranking Podcasts, including Stand Out Get Noticed, Make Some Noise & Breaking Barriers. I brought a unique integrated approach to Personal Development, beyond the traditional realm fusing Spiritual Practice, Creativity, Philosophy & Psychology to bring people to a profound love & gratitude in the present moment. I educated clients in understanding their authentic value systems, and how they both affect their perceptions and emotions of their life. In June 2019 I decided to pack this business up and move on to my next venture. Show less
-
-
-
Clemenger BBDO
-
Australia
-
Advertising Services
-
100 - 200 Employee
-
Interactive Producer
-
Sep 2017 - Sep 2018
In my time at Clemenger BBDO, the worlds most awarded Creative Agency (B&T Australian Agency of the Year 2018, B&T Network of the Year, Cannes Lions Network of the Year 2018, AdNews Agency of the Year 2017, The Drum's Big Won 2018 Creative Agency of the Year) I worked as an Interactive Producer across a wide suite of clients, primarily on MYER. My role saw me work in a dynamic cross-functional team of Copywriters, CX Strategists, CRM Specialists, UX Designers, Digital/Web Designers & Web Developers to create fresh, engaging and effective creative work. During my time here, I was a core part of the Production Team, building and streamlining processes to effectively manage high volumes of work, across a variety of Digital Marketing Streams, such as Direct Marketing in Salesforce Marketing Cloud (with Australia's largest CRM database), CMS Management, Digital Media Production, End to End Digital Campaign Management & Innovative Interactive Projects. Key Projects include: • Fashions on the Field; an Interactive Project bringing the prestigious Fashions on the Field Competition, at the world-famous Melbourne Cup Carnival forward into the Digital Age, with a custom built Platform & Microsite. CLIENTS: VRC & Myer • Managing Production Workflow of 7-13 targeted eDM's per week, segmented in the MYER one Database, managed through SFMC End-to-end Campaign Management of: • SS19 Beauty Campaign • Stocktake Sale • Autumn Winter 18 New Season Launch • Mercedes Benz Fashion Week • Christmas Giftorium 2017 • 50 Million Points Competition • High Winter 18 New Season • Myer Career's Campaign • Monthly Super Saturday Sale • Go To Guy Content Hub • Wanted Brands Content Hub Clients: MYER, NAB, Victorian Racing Club, Carlton United Breweries, TAC, Fonterra & Drinkwise Show less
-
-
-
Isobar
-
United Kingdom
-
Advertising Services
-
700 & Above Employee
-
Producer
-
Jul 2017 - Aug 2017
Isobar was crowned AdNews Digital Agency of the Year 2017. During my time here as a Producer, I worked primarily across the Holden & Laminex accounts, responsible for managing Content Production & Campaign Planning. Managed Video Productions with budgets of up to $50K shooting Web & Social Content, alongside Production Houses, while working directly with clients. Responsible for scoping, resource management, budget management, writing statements of work, team management & time management. Worked collaboratively alongside Creative Agencies, PR Agencies & Production Houses to create integrated campaigns and content strategies. Clients: Holden & Laminex Show less
-
-
-
CHEP Network
-
Australia
-
Advertising Services
-
300 - 400 Employee
-
Digital Producer
-
May 2017 - May 2017
As a Freelance Digital Producer on the Coles Liquor account, I was responsible for the deployment of 4-6 eDM's and social posts per week, using the Kanban framework of agile. Also supported the deployment of Vintage Cellars first dynamic eDM. As a Freelance Digital Producer on the Coles Liquor account, I was responsible for the deployment of 4-6 eDM's and social posts per week, using the Kanban framework of agile. Also supported the deployment of Vintage Cellars first dynamic eDM.
-
-
-
Leo Burnett
-
United States
-
Advertising Services
-
700 & Above Employee
-
Social Media Account Manager
-
Jan 2017 - Apr 2017
Both strategic and executional my role, as the Social Media & Content Manager for iSelect involved planning content & identifying opportunities to drive engagement and leads through all social channels. I drove social content for several major ATL campaigns; PHI Rate Rise, Energy Switcher, nbn launch & iSelect's partnership with the Melbourne Women's Football Club for their inaugural season in the AFLW. I also worked directly with channel partners Google, Facebook & YouTube. As part of my role I did a one month secondment as a Digital Marketing Specialist, reporting to the Digital Marketing Manager of iSelect. My responsibilities were: • Creating Facebook Ad copy decks for all verticals • Acquiring legal approvals & revisions • Flighting FB Ads • Creating copy decks & images for the Google Display Network Worked across all verticals on the iSelect account including; Private Health Insurance, Energy, Broadband/nbn launch, Life insurance, Car insurance, Home & Contents Insurance, Travel Insurance, Telco, Home Loans & Credit Cards. Show less
-
-
-
2XU
-
Australia
-
Sporting Goods Manufacturing
-
100 - 200 Employee
-
Digital Project Manager
-
Apr 2015 - Jan 2017
Following the business' restructure, I moved into a Digital Project Manager role to support the combined growth of both the eCommerce & Retail teams, leading up several small to mid scale projects. Key responsibilities & projects included:• Day to day management of eCommerce team task delivery using Agile methodology• The launch & scale out 2XU’s Australian eBay Store • Managing the integration & marketing of our eBay Store (http://stores.ebay.com.au/official2xu)• Creative content production for our social media channels & eDM's• Producer for 2XU's first major studio shoot, photographing our entire catalog on models• Project Lead on scale out of Beonic - traffic counter to all 2XU stores nationwide• Implemented 2XU’s first eCommerce/Digital Marketing Summer Internship ProgramKey Achievements:• Produced content that increased social media engagement levels by ~15% & eDM generated sales by ~28%• Achieved ~8% uplift in sales from product catalog project• Brought 2XU to 'Top Seller' status by increasing eBay store feedback rating from 84% to 99.5% Show less
-
-
Digital Customer Experience Manager
-
Apr 2015 - Apr 2016
L Capital Asia: LVMH Portfolio Company, 2XU is fast becoming the most technical performance sports brand on the planet. Our mission is to advance human performance through the development of world-leading garments.Engaged to transform the business' Customer Relationship Platform & operating procedures, my role as part of the eCommerce team reporting directly to the Head of Omnichannel expanded to include: • Management of Australian, New Zealand & U.S Customer Service Teams ~3 direct reports• Operational & Systems Integration of our global website www.2xu.com• Delivering deployment of new features & optimisation of our mobile siteAs part of my role, I was sent to our U.S office in San Diego for two weeks during Black Friday & Cyber Monday to oversee the success of the 2XU USA eCommerce Team. During my time I trained both the 2XU USA & Canadian Customer Service Teams on the below:• our new eCommerce platform Demandware• our new CRM software• our new Live Chat software• our new Global Payment gateway• fraud screening procedures• operational best practicesKey Achievements:• Worked as a core team member in launching a new Global eCommerce platform- Migrating 30+ Magento legacy sites to a global eCommerce platform• Assisted our Senior Digital Design Manager in creating several pages on our new site• Improved our Shopper Approved rating score from 89% to 94%• Introduced KPI's for Customer Service Representatives• Worked closely with our Supply Chain Manager to implement a streamlined global returns process Show less
-
-
-
C2 Films
-
Movies, Videos, and Sound
-
1 - 100 Employee
-
Freelance Social Media & Content Strategist
-
Jan 2015 - Sep 2015
Heartfelt stories, beautifully filmed. Well over a decade ago we set ourselves up to become the premier film studio in Australia for truly exceptional wedding videos. Along the way we set new benchmarks with our cinematic approach, creating unique films for brides and grooms across the country. Today that story has evolved. Founded by Marcus Theodor, C2 Films was born out of a passion for storytelling and connecting to the human spirit. Key Achievements: • Increased Social Media engagement levels by 197% on Instagram & 375% on Facebook • Increased Google position for Sydney location from position 34 to 17 in search • Developed key partnership with Wedded Wonderland; one of the largest online wedding blogs • Executed Social Media strategy to generate leads from the Vintage Bride Wedding Fair • Generated leads by positioning C2 on the preferred supplier list of at least 5 dominant venues Responsibilities: • Writing engaging online content • Copywriting content for launch of new site • Conducted brand audit, defined market position and opportunities • Coordinated rebrand initiative with Studio Micro • Managing our SEO, checking report tools regularly, focusing on key words & traffic • Managing our SEM, organising Campaign focus, key words • Content production for all Social Media channels • Building partnerships/relationships with industry vendors/suppliers & online directories/blogs (ensuring C2 is positioned in high traffic blogs & directories online, as well as maintaining relations with Photographers & extending relations with other high traffic blogs www.c2films.com.au Show less
-
-
-
Catch
-
Australia
-
Software Development
-
300 - 400 Employee
-
Junior Producer + Account Liaison
-
Oct 2013 - Mar 2015
EatNow is an online ordering system (site & app). Acquired by the Catch Group in 2012, it merged with Menulog in February of 2015 to form the Menulog Group Limited. It was then acquired by JustEat in May of 2015.I moved across to EatNow from Catch in its early startup period initially joining the support team. I was then quickly promoted to the role of Team Leader which also involved the responsibilities of an Account Liaison and a Junior Digital Producer (in the absence of those roles but a rapidly growing business). Responsibilities: • Lead a team of 10 support staff• Point of all escalated issues - Account Liaison & Retention for over 2000+ partner restaurant accounts• Working directly with the General Manager and key developers - deploying site & app upgrades in the product lifecycle• Project Lead on EatNow Menu integration project• Assisted with integration of new platforms and upgrades to Salesforce as a CRM system• Assisted with Fraud Management & offshore teams in Philippines & India• Managed Customer Reviews, under strict ACCC guidelines• Interviewed & trained new Customer Service Reps• Improved CS Operating procedures• Processing refunds and account adjustments to our restaurantswww.eatnow.com.au Show less
-
-
Customer Service Representative
-
Jan 2012 - Oct 2013
Worked in several subsidiaries of the Catch Group (Scoopon, Catch of the Day & Grocery Run), gaining experience in Supply Chain, Warehouse Operations & Product Returns. Responsibilities:• Responding to Customer’s Queries & Complaints via email, telephone & Skype• Quick & efficient processing of customer emails on a daily basis• Solving queries, guaranteeing Customer Satisfaction & Sufficient Resolution• Looking into Stock/Delivery issues• Lodging investigations with Australia Post & Courier Companies• Contacting Deal Providers to ensure both the Deal Provider & Customers are happy and being serviced appropriately• Lodging internal logs of investigations and stock anomalies• Using eCommerce programs such as Oz Commerce, Unity, Zendesk & eParcel Tracker• Developed a new system in responding to Customer Emails to maximise daily response and minimise response timeswww.scoopon.com.auwww.catchoftheday.com.au Show less
-
-
-
APL Photography
-
Australia
-
Photography
-
1 - 100 Employee
-
Photographer
-
Jul 2013 - Jan 2015
Specialising in social, event, fashion, and wedding photography. I have photographed events and celebrities for clients such as Peroni (Jeep Portsea Polo 2015), Mercedes, Julius Marlow (Myer Campaign - Spring Racing Carnival 2013 & 2014), Swisse (Spring Racing Carnival 2013 & 2014), Anton Jewellery Launch, Langton's Wine Auctions, Leonard Joel Exhibition House, Nada Igual Runway, DQ Vodka, Brazel Modelling Agency, Circa Bar Menu, Morris Jones, Fashion Aid After Party, Crown, Newmarket Hotel Menu & Eve Nightclub. aplphotography.com.au Show less
-
-
Education
-
2019 - 2019
University of London
Understanding Research Methods -
2018 - 2018
University of California, Berkeley
Certificate, The Science of Happiness, Positive Psychology -
2017 - 2018
The Demartini Institute
Certificate, Demartini Method® Facilitator, Human Behaviour -
2017 - 2017
General Assembly
Lean UX -
2017 - 2017
General Assembly
Content Strategy -
2015 - 2015
General Assembly
Product Management -
2014 - 2014
Stanford University
How to Start a Startup -
2012 - 2012
Hong Kong Baptist University
Exchange Program, Film & Television Production -
2011 - 2013
Swinburne University of Technology
Bachelor of Design (B.De.), Film & Television Production -
The Mac. Robertson Girls' High School
Community
