Experience

MassMutual Carolinas

• United States
• Financial Services
• 1 - 100 Employee

• Career Ambassador

  • Mar 2022 - Present

  As a Career Ambassador with MassMutual Carolinas, I am responsible for cultivating relationships with the purpose of inspiring and educating those about a more empowering career path within financial services. We seek to understand your goals and provide a personalized approach to business planning for Financial Professionals. I’m looking to connect with authentic and self-motivated individuals seeking career growth and the proven process to help make your aspirations a reality.I am licensed to sell insurance in: NC. Local firms are sales offices of Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001 and are not subsidiaries of MassMutual or its affiliated companies.



The Pelora Group

• United States
• Financial Services
• 1 - 100 Employee

• Career Ambassador

  • Mar 2022 - Present

  As a Career Ambassador with The Pelora Group, I am responsible for cultivating relationships with the purpose of inspiring and educating those about a more empowering career path within financial services. We seek to understand your goals and provide a personalized approach to business planning for Financial Professionals. I’m looking to connect with authentic and self-motivated individuals seeking career growth and the proven process to help make your aspirations a reality.I am licensed to sell insurance in: NC. Local firms are sales offices of Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001 and are not subsidiaries of MassMutual or its affiliated companies.



New York Life Insurance Company

• United States
• Financial Services
• 700 & Above Employee

• Agent/Financial Planner

  • Mar 2021 - Mar 2022

  As a Financial Advisor I helped clients identify and achieve their financial goals through New York Life, Eagle Strategies, and NYLIFE Securities. I offered a comprehensive array of financial products and services to help clients develop a sound, long-term investment strategy.Other focuses include: .Risk and asset management.Retirement planning.Education funding.Business planning.Employee benefits.Legacy and estate planning As a Financial Advisor I helped clients identify and achieve their financial goals through New York Life, Eagle Strategies, and NYLIFE Securities. I offered a comprehensive array of financial products and services to help clients develop a sound, long-term investment strategy.Other focuses include: .Risk and asset management.Retirement planning.Education funding.Business planning.Employee benefits.Legacy and estate planning



Rent-A-Center

• United States
• Retail
• 700 & Above Employee

• Credit Manager

  • Feb 2020 - May 2021

  . Responsible for Customer and Revenue growth/maintenance . Greet and assist customers on the sales floor. Complete new rental orders on the sales floor and over the phone . Assist Store Manager with training and providing oversight in absence of Store Manager. Assign coworkers to specific duties and assist with work schedule assignments. Assist in managing daily operations when necessary. Assist Store Manager in making weekly schedules . Prospect for new business by telemarketing and distributing print materials. Keep team members informed of promotions and products. Maintain accurate records of customer account activity, to include current and past due accounts•Review past due accounts and communicate with customers to resolve issues. Complete customer service calls in a timely manner as assigned



The Aaron's Company, Inc.

• United States
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Sep 2019 - Feb 2020

  . Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy. Second up to the General Manager. Build authentic customer relationships to support customers in their ownership goals and drive sales. Manage the collections process by counseling customers to gain timely lease/merchandise renewals. Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements. Contact customers who have not renewed merchandise agreements. Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals



CarMax

• Honduras
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Consultant/Mentor

  • Oct 2014 - Sep 2019

  Sales Consultant· Provide exceptional car buying experience through transparency· Consult with customer to discover their situation and needs· Recommend the right product for the customer based upon the information that’s been gathered· Empower customers by guiding them through their finance options to help them make an informed decision· Work in internet office answering customer calls and responding to email inquiries about CarMax products and services· Use teamwork by partnering with other Sales Consultants to best address the customers’ needsSales Mentor· Assist with the onboarding process of new hires by creating a high level training environment through a 10 phase training process· Perform Phase Assessments with new coming associates to ensure retention of training information throughout training program· Perform periodical check-ins with consultants beyond training program to ensure a smooth transition on the Sales Floor· Assisted in Grand Opening of CarMax in Danvers, Massachusetts by partnering with fellow Sales Mentors around the country to train new Sales Staff and helping introduce CarMax into a new market.