Lionel Choo

ERP Cloud global digital transformation solution manager at Orange Business Services
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Paris Metropolitan Region, FR
Languages
  • fra -
  • English -
  • Spanish Native or bilingual proficiency
  • Greek Limited working proficiency
  • Portugais Limited working proficiency

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Christophe Neret

I had the opportunity to work with Lionel at Orange Business Services. He's a very dynamic person with strong project management skills, besides a strong international experience in the area of Transformation projects, ERP, Oracle and telco sector. I strongly recommend Lionel

Vincent Bouyer

Lionel worked as a Project Manager at Orange Dominicana and was in charge of several it project (ERP,CRM). Lionel always showed a full a dedication, a high level of professionalism and result-oriented to his assignment. His excellent personal relation, positive and constructive way of work in a multi-cultural context made the projects managed successfully. Definitely someone I would recommend.

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Credentials

  • ITIL Foundation V3
    Altran France
    Oct, 2012
    - Oct, 2024

Experience

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ERP Cloud global digital transformation solution manager
      • Apr 2017 - Present

      In charge of digital transformation solutions on the OBS Fusion program, I recruited a team of solution experts (+30), defined the related multi-year budget, focused on the strategic choices of transformation stakes, seeking a balance between organizational changes and the adoption of new solutions to support it. This consists of managing the following workpackages during the french and international roll-out:• Architecture: definition of the overall architecture of the solution (Core Enterprise Structure) and definition of the architecture in SaaS and PaaS• UX modernization: improvement of finance, purchasing, sales, SCM and PPM processes based on UX-oriented technologies (automation, process socialization, RPA, digital assistant, mobile)• Analytics: implementation of BI Analytics and implementation of 360 ° dashboards in OAC focused on data modeling, data mining, data visualization and predictive analysis (IA / ML)• Infrastructure: management of SaaS environments and cloud infrastructure with Oracle product development• Adoption: implementation via agile preadoption / adoption cycles, continuous improvement of the user journey and implementation of change management adapted to the business profiles in the solution

    • France
    • Business Consulting and Services
    • 100 - 200 Employee
    • PPM product owner for Orange Business Services
      • Apr 2015 - Mar 2017

      For Orange Business Services I launched a global PPM program delivering the following key activities:• Business requirements assessment of global company divisions• PPM solutions benchmark • RFP to integrators with support to Sourcing • Business case and budgeting plans• Corporate and HR compliancy achievements• Project staffing and coordinationDuring program implementation I had to faced important challenges such as:• Change management: important gaps between current practices and new standard processes without customisation • HR approval: social impacts needing CHSCT buying• Disruptive Technology: Saas solution recommended with strong security aspects• Business & IT mixture: found the right balance between both interests

    • France
    • Business Consulting and Services
    • 100 - 200 Employee
    • Finance Solution Lead for TechnipFMC
      • Jan 2013 - Feb 2015

      Various digital transformation experiences within a global IT organization, notably as International ERP Project Manager in the Oil&Gas Industry, covering several companies in the UK, Norway, Australia, Singapore, Malaysia. Conducting projects in Financial area in relation with Project, Procurement and HR streams. Directly managing a team of 5 headcounts, over 4 geographical sites (EMEA, APAC). Also participating in the Digital ERP transformation (Cloud-based approach, collaborative tools, BI Analytics, Security) for a major Telco company providing recommendations on strategy, roadmap and process improvements.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Financial Information System (FIS) ERP Manager
      • Oct 2010 - Dec 2012

      Under the responsibility of Finance Information System (FIS) Director, was in charge of the IS financial assessment and transactional systems evolutions and recommendations. Main tasks assumed:- Prioritize, develop, construct an ERP roadmap and elaborate strategy for the next years- Manage Oracle partnership and ERP technological watch - Assessing/gathering key points for the future upgrade and evolution of Equant ERP (Oracle e-Business R12, GL Fusion)- Financial Business Owner during workshops for new OBS CRM evaluation between Oracle On-demand and SalesForce- Responsible for the implementation of quick wins on Equant IS (auto reconciliation, OTL, GRNI) in order to improve productivity.- Decommissioning of Supply Chain Baclight and migration to the new Group core solution SCICS- Elaboration of business case and CAPEX investment for Oracle UPK

    • France
    • Telecommunications
    • 700 & Above Employee
    • ERP Program Manager
      • Apr 2007 - Jul 2010

      Within the Financial Department, PM tasks implementing new OEBS R12 and CRM in order to streamline Procure to Pay, Sales to Cash, Order to Bill and Commissioning processes kipping ROI objectives in mind. Main achievements:- Implementation of ERP Oracle R12 financial suite, CRM Incentive Compensation and Oracle Retail. For specific business needs CRM IC module was highly customized under Oracle approval since Oracle was interested with some customizations to be reused- New CRM Commissioning management allowed Marketing Dpt to rapidly align Orange Dominicana offers to market needs and improve Time-to-Market performance- Recommendation in process flows (P2P,B2B,O2C) according to ERP best practices- Planning and Project Management tasks: follow up, governance, risk and mitigation with periodical steering committees presentation- Change management: gap analysis, business change implementation, communication and training- Improvement in reporting and analytic statements for a better financial data understanding (new Essbase interfaces and Business Objects universes)- IT roadmap elaboration and strategy around ERP/CRM/Billing tools and legacy systems (new SOA and Architectural map)- Implementation of SOX group internal controls to FIS according to group policy

    • Oracle e-Business Suite Project Manager
      • Jun 2004 - Dec 2006

      For Faurecia (Automotive supplier), Roll-out of Oracle Financial core solution in Spain, Portugal,Tunis and upgrade from 11.0.3 to 11.5.10 EBS.For Togo Telecom, Implementation and Go-live of Oracle Financial 11.5.8 and post go-live support in Financial and Procurement modules. For Faurecia (Automotive supplier), Roll-out of Oracle Financial core solution in Spain, Portugal,Tunis and upgrade from 11.0.3 to 11.5.10 EBS.For Togo Telecom, Implementation and Go-live of Oracle Financial 11.5.8 and post go-live support in Financial and Procurement modules.

    • Business Consulting and Services
    • 700 & Above Employee
    • Support team manager
      • Jan 2003 - Mar 2004

      Design and delivery of an outsourcing solution in San Jose headquarters and take leadership of regional deployment functional team in Europe (Madrid). Build a team with nearshore resources bringing them up to knowledge to give 2nd level support in Oracle EBS Suite (Financial, Ordering) and CRM Siebel (Billing). 3rd level support is provided by India outsourcing center. Aspects of work includes: - SLA definition, change and release management, pro-active monitoring of the support performance.- Implementation of CMM processes in outsourcing projects.- Oracle 11.5.6. E-Business suite, CRM Siebel 7

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Oracle Financial Senior Consultant
      • Sep 2001 - Dec 2002

      During Orace ERP implementation at Barcelona University, responsible for the technical and functional configuration of Account Receivables and Payables. - Financials modules support (GL,AP,AR,AX,FA,PO,CM). 11.5.4 EBS.- Delivery of technical expertise and Functional support.- Design of a budget datawarehouse (Oracle Discoverer). During Orace ERP implementation at Barcelona University, responsible for the technical and functional configuration of Account Receivables and Payables. - Financials modules support (GL,AP,AR,AX,FA,PO,CM). 11.5.4 EBS.- Delivery of technical expertise and Functional support.- Design of a budget datawarehouse (Oracle Discoverer).

    • Oracle Financial Senior Consultant
      • Jan 1997 - Jun 2001

      Various projects as technical and functional senior consultant in Oracle e-Business Suite implementations for clients such as FT, RATP, MESSIER DOWTY, GAUMONT. Various projects as technical and functional senior consultant in Oracle e-Business Suite implementations for clients such as FT, RATP, MESSIER DOWTY, GAUMONT.

    • Software Development
    • 1 - 100 Employee
    • Consultant
      • Jan 1991 - Oct 1996

      IT analyst in Manufacturing and Logistics for LANCOME. IT analyst in Manufacturing and Logistics for LANCOME.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Analyst
      • Jul 1988 - Dec 1990

      IT Analyst in supply chain for BULL SA. IT Analyst in supply chain for BULL SA.

Education

  • Université Paris Dauphine - PSL
    Master's degree, Sustainable Development & Organisation
    2004 - 2005

Community

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