Director Of Quality Assurance

• Jul 2020 - Present

Quality Assurance and Planning Manager

• Oct 2019 - May 2020

• Managed 5 quality inspectors responsible for ensuring that production met customer specifications.• Managed the ISO 9001:2015 quality management system and passed a certification audit.• Used Keyence IM 6225 to help root cause dimensional quality issues.

Quality Engineer

• Jan 2016 - Aug 2019

• Manage the customer complaint and CAPA systems, represent the quality departmentduring SQF audits and review HACCP plans on a regular basis.• Setup, program and maintain the Zeiss Contura CMM. Redesigned part fixtures thatreduced the time to measure parts by 60%.• Qualify injection molding molds at suppliers and qualify new molds at SIPN.Monitor the quality and performance of suppliers running SIPN molds.• Reduced internal quality holds by 541,702 parts (15%) in the Fitment department and133, 974 bags (25%) in Bag Making department.

Quality Manager

• Jul 2010 - Jan 2016

• Reduced customer claim dollars by 5%.• Responsible for submitting PPAP's to customers and requesting, revewing and approving PPAP's from suppliers.• Held monthly Quality Meetings with the Production team to review any quality concerns and customer requirements and expectations. • Manage Ulbrich's Corrective Action and Preventative Action program.• Responsible for maintaining the ISO 9001:2015 Quality Management System and successfully passed 4 surveillance audits and 2 re-certification audits. • Aided the Mexico facility successfully pas their ISO 9001:5015 audits with no non conformances.• Trained the Quality Coordinator at Ulbrich of California and guided the facility to pass the AS9100 audit with no non conformances.

Quality Manager

• May 2006 - Jan 2009

• Managed a team of 16 associates responsible for customer complaint investigation, training, and quality.• Led the successful launch of the SOP, standard operating procedure, program at a facility of 300 employees.• Successfully passed annual Anixter Quality Management System audits and audited other warehouses to ensure compliance to the Anixter QMS (ISO 9001/2000).• Help create and successfully roll out the Anixter Counter Calibration Program throughout North America.• Reduced the total number of customer complaint calls by 17%.

Process Engineer

• Jan 2006 - Apr 2006

Production Supervisor

• Jan 2005 - Dec 2005

• Responsible for an operating team 30 union team members.• Improved shift transitions and increased productivity by 8% by continually having WIP in the system.• Accountable for maintenance/safety/troubleshooting of line and meeting all quality and efficiency objectives, measured daily of 99% on time delivery and an average of 55 units daily per person. Monitored correct allocation of resources.• Successfully boosted morale and kept production slow downs to a minimum during a critical period of Union negotiation

Consultant

• Jun 2003 - Dec 2004

• Researched and evaluated seafood products for export to South Korea.• Located and contacted potential seafood suppliers.

Dimensional Management Engineer

• Mar 2000 - May 2001

• Increased company profits by completing the Ford Ranger and Lexus ES300 projects in two-thirds of the time allotted.• Led three-person team that successfully prepared the 2002 Daimler Chrysler Jeep Liberty for vehicle launch. • Trained seven Daimler Chrysler employees on the use of new measurement equipment Improved supplier relationship with Daimler Chrysler through open communication and timely completion of data report.• Performed platform measurement studies for the 2001 Ford Ranger, 2001 Lexus ES300, and 2001 Daimler Chrysler mini-van.