Experience

Cancer Support Community Arizona

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Mission Advancement Coordinator

  • Jan 2023 - Present

• Volunteer

  • Aug 2022 - Jan 2023

  Helping navigate potential participants and caregivers to the appropriate departments within CSCAZ. Assisting in finding resources for participants including counseling, activities, and support groups for those with cancer and loved ones of those with cancer. Performing various receptionist duties such as answering phones, greeting guests, filling out referral forms, and organizing the organization's files and inventory.



Walker, MIller & Associates LLC

• Mesa, AZ

• Quality Specialist

  • Jul 2018 - May 2023

  • Work with behavioral health organizations in order to ensure that documentation of services provided to their clients are in line with the expectations of insurance companies they work with, as well as the standards set by the State government. • Screen progress notes for compliance and appropriateness, and engage in correspondence with their authors about what changes needed to be made, as well as with their supervisors about trends and concerns that became apparent while screening. • Act as a resource by answering questions and providing guidance to team members regarding processing behavioral health progress notes, as well as coordinating with other members of the team in order to solve more challenging problems as they arise. Show less



Read Better Be Better

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Support Specialist

  • Apr 2022 - Aug 2022



Walker, Miller & Associates L.L.C.

• United States
• Financial Services

• Quality Manager

  • Oct 2020 - Apr 2022

  • Acting as a liaison between the company and our client agencies (Child and Family Support Services, Family Involvement Center) in order to meet their needs and to maintain ongoing communication about updates to screening guidelines and day to day concerns. Coordinating with upper management and other departments at the company in order to find solutions and meet client expectations regarding progress note approval and billing limitations. • Answer questions and provide guidance to team members regarding processing behavioral health progress notes. Acting as an authority on processing guidelines by serving as a knowledge resource for the team as well as conveying changes and updates to screening procedures when necessary. • Interviewing, hiring, and training new employees as well as conducting weekly and biannual reviews for all team members. Maintaining a productive and healthy work environment by addressing employee concerns and facilitating conflict resolution when necessary. Show less



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• Student Research Assistant - Office of Evaluation and Educational Effectiveness

  • Jan 2015 - May 2015