Product Designer

• Jul 2023 - Present

User Experience & Business Analyst

• Sep 2022 - Jun 2023

• Analyze businesses' and users' needs • Exam data to understand users' conduct and inform design decisions • Design holistic experiences with a big-picture strategy • Provide interface redesign that helped to achieve high conversion • Create wireframes, diagrams and prototypes • Work closely with the product and engineering teams to design extraordinary customer experiences based on user and implementation feedback • Lead and coordinate usability interviews to gather feedback and insights into customer needs Show less

Business & User Experience Analyst

• Dec 2021 - Dec 2022

• Elicited requirements using various techniques (interviews and documentation, BRDs, functional & technical specifications, use cases). • Participated in key meetings with clients, including requirement sessions, system demos, user acceptance testing • Wrote specifications; • Performed requirements management, requirements analysis, strategic analysis, preparation and detailing, dividing requests into requirements and desires • Made a solution design: documentation preparation and prototyping. • Product management • Communicated with: - designers, - engineers, - stakeholders, - business and Product Owners. • Supported the development and operations strategy, setting priorities and executing plans • Analysed the audience, customer behaviour and what things affect their decision-making; • Solved problems Show less

UX/UI Designer

• Mar 2020 - Dec 2021

• Delivered business and user requirements into wireframes and prototypes. • Conducted Competitors' research; • Analyzed the quality of customer care and advertising, service features, ease of service use, and reliability. • Helped to find out and understand the reason for specific actions of end users and the primary needs, and based on these studies, our team was able to implement applications that are user-friendly in which they can solve the main goals. It helped to make the service convenient and famous, and it helped to earn good money for a business; • Improved designs by constant product iteration and feedback gathering. • Took part in the Product Discovery phase; • Performed competitors' research; • Communicated with clients and users; • Made business and user needs analysis; • Created a Personas profile; • Worked with users' requirements; • Created User Flow diagram, Activity diagram, State machine diagram, wireframing (low/high - fidelity) and prototyping; • Organized and managed a usability test with a focus group. etc. Show less

UX/UI Designer

• Dec 2017 - Mar 2020

• Created clear designs based on customer needs. • Created design templates for sail • Helped to build brand awareness. Implement a pleasant and user-friendly interface for applications and sites etc.; • Communicated with clients and with end-users; • Worked with business requirements; • Animation design. • Created clear designs based on customer needs. • Created design templates for sail • Helped to build brand awareness. Implement a pleasant and user-friendly interface for applications and sites etc.; • Communicated with clients and with end-users; • Worked with business requirements; • Animation design.

UX/UI Designer

• Aug 2017 - Nov 2017

Created Web & adaptive design, applications design, Icons design, Print design, social media and logo design Created Web & adaptive design, applications design, Icons design, Print design, social media and logo design

Customer Manager

• Mar 2015 - Jul 2017

• Communicated with customers • Organised, professional orientation courses • Created print design for booklets etc • Communicated with customers • Organised, professional orientation courses • Created print design for booklets etc

Delivery Manager

• Aug 2009 - May 2015

• communicated with clients and drivers, • worked with clients' needs and requirements ◦ built the best route for the drivers. • communicated with clients and drivers, • worked with clients' needs and requirements ◦ built the best route for the drivers.

Construction test engineer

• Jan 2004 - May 2009

• Planned and coordinated testing activities on construction projects • Operated testing equipment. • Conducted tests on materials such as concrete, steel, and asphalt, to evaluate their strength, durability, and other physical properties • Analyzed test data and prepared reports on the results • Verified that construction materials and systems meet relevant standards and codes, such as those related to structural integrity, fire resistance, and energy efficiency • Ensured that testing activities were conducted safely and by established procedures and regulations Show less