Experience

INTERMIX

• United States
• Retail
• 100 - 200 Employee

• Assistant Store Manager

  • Mar 2023 - Present

  Recruit, train, mentor, and manage a 5-members team, ensuring continuous delivery of outstanding customer service. Coordinated efforts to restore profitability and reputation of under-performing location. Train and implement new policies and procedures, including various initiatives designed to increase sales and client loyalty. Consistent meeting monthly store sale goals by providing support to stylists and achieving personal sale’s goals.

• Sales Lead

  • Aug 2021 - Mar 2023

  Perform managers roles when store manager or assistant managers are absent including studio services, completing bank deposits, opening and closing the registers and other store operations.Assisting stock manager with store’s fulfillment and online orders.Achievement of personal sales and metric goals with over $800k in 2022 performance.Maintain a solid, organized client book which has customer relationships and generates consistent, proactive sales volume through consignment business.Achieved number 1 top stylist in the company by selling over $60k in one month for online store through in house app HERO. Chosen to assist the store in Aspen, Colorado location when the store manager was absent due to medical emergency leave. Show less



Francis Property

• Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Feb 2021 - Jul 2021

  Oversaw day-to-day operations of an 84-unit. Answered incoming calls in a professional manner and scheduled touring appointments. Managed property marketing including writing, editing and organizing all social media. Successful booked all challenging units to future residents. Performed all manager roles for 1 month while property manager was absent. Successful planned an event for the residents and created a community library for all residents. Oversaw day-to-day operations of an 84-unit. Answered incoming calls in a professional manner and scheduled touring appointments. Managed property marketing including writing, editing and organizing all social media. Successful booked all challenging units to future residents. Performed all manager roles for 1 month while property manager was absent. Successful planned an event for the residents and created a community library for all residents.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Mar 2013 - Feb 2021

  Provided exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products. Achieved Nordstrom's All Star and Pacesetter & Gold Pacesetter title by exceeding yearly sale goals and remind number 1 top seller in the department for 5 years in a role. Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products. Show less