Experience

Columbian Financial Group

• Insurance
• 200 - 300 Employee

• Customer Service Representative

  • Dec 2021 - Present



Freelance

• Freelance Photographer, d/b/a Heidi Wall Photography

  • Jan 2018 - May 2021

  Turned my passion for photography into a profitable business where I proved my abilities of being a self-starter, creative thinker, and social media management. ● Created multiple social media campaigns and maintained a website. ● Negotiated a deal with local Hibachi restaurant to provide photography services for special events. ● Mastered Adobe Creative Cloud to develop final images for clients. Turned my passion for photography into a profitable business where I proved my abilities of being a self-starter, creative thinker, and social media management. ● Created multiple social media campaigns and maintained a website. ● Negotiated a deal with local Hibachi restaurant to provide photography services for special events. ● Mastered Adobe Creative Cloud to develop final images for clients.



Columbia Sportswear Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Manager

  • Sep 2014 - Oct 2018

  Hired as a key member of the grand opening management team for Columbia PFG, a first-of-its kind concept store opened by Columbia Sportswear to exclusively sell its line of Performance Fishing Gear (PFG). The store was to be used as a flagship and pilot location for potential replication across the US. ● Developed store’s initial processes for freight intake, merchandising standards, promotions, and staff recruiting. ● Held keyholder responsibilities for store opening and closing, employee scheduling, and shift supervision. ● Coached and mentored teams in sales and customer service techniques to foster a performance culture. ● Consistently surpassed sales targets. The store’s success led to Columbia's decision to open additional PFG locations. Show less