Courtney Moss

Senior Implementation Manager at Trapelo
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Contact Information
us****@****om
(386) 825-5501
Location
Menifee, California, United States, US

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Credentials

  • Project Management Professional (PMP)®
    Project Management Institute
    May, 2023
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Implementation Manager
      • Jul 2022 - Present

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Certified Notary Signing Agent
      • Jan 2022 - Present

    • United States
    • Medical Practices
    • 200 - 300 Employee
    • First Lieutenant, 70H
      • Nov 2018 - Present

    • Private Caregiver
      • Mar 2014 - Present

      Courtney’s Caregivers and Companions thrive to care for our senior citizens. We care for our clients with the utmost respect and care. There are several tasks that we take care of for you and your loved one: Transportation Socialize Grocery shopping Light housekeeping Monitoring home Cooking Laundry Alzheimer's and Dementia care Arthritis Care Stroke and Heart Disease Care Hospice Care Support Cancer Recovery Brain Injury Live-in… Show more Courtney’s Caregivers and Companions thrive to care for our senior citizens. We care for our clients with the utmost respect and care. There are several tasks that we take care of for you and your loved one: Transportation Socialize Grocery shopping Light housekeeping Monitoring home Cooking Laundry Alzheimer's and Dementia care Arthritis Care Stroke and Heart Disease Care Hospice Care Support Cancer Recovery Brain Injury Live-in stays Overnight stays Medicine Reminders Show less Courtney’s Caregivers and Companions thrive to care for our senior citizens. We care for our clients with the utmost respect and care. There are several tasks that we take care of for you and your loved one: Transportation Socialize Grocery shopping Light housekeeping Monitoring home Cooking Laundry Alzheimer's and Dementia care Arthritis Care Stroke and Heart Disease Care Hospice Care Support Cancer Recovery Brain Injury Live-in… Show more Courtney’s Caregivers and Companions thrive to care for our senior citizens. We care for our clients with the utmost respect and care. There are several tasks that we take care of for you and your loved one: Transportation Socialize Grocery shopping Light housekeeping Monitoring home Cooking Laundry Alzheimer's and Dementia care Arthritis Care Stroke and Heart Disease Care Hospice Care Support Cancer Recovery Brain Injury Live-in stays Overnight stays Medicine Reminders Show less

    • United States
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Implementation Project Manager
      • May 2021 - Jul 2022

    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Public Health Consultant and Project Manager
      • Jul 2019 - May 2021

    • Implementation and OnBoarding Specialist
      • Jul 2018 - May 2021

      - Establish a trusted/strategic advisor relationship with each assigned customer − Analyze customer requirements, leverage product expertise, and share implementation best practices − Ensure the customers’ branding and business processes are mapped to the application and that the customers’ expectations are clear and technically feasible − Effectively communicate product functionality and technical concepts to both nontechnical and technical users − Ensure that all projects… Show more - Establish a trusted/strategic advisor relationship with each assigned customer − Analyze customer requirements, leverage product expertise, and share implementation best practices − Ensure the customers’ branding and business processes are mapped to the application and that the customers’ expectations are clear and technically feasible − Effectively communicate product functionality and technical concepts to both nontechnical and technical users − Ensure that all projects are delivered on-time and within scope − Own a variety of customer implementation activities, including onboarding and product training − Proactively identify changes we can make to our solutions to make customers' jobs easier

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Epic Bridges - Clinical Informatics Analyst
      • May 2017 - Jun 2018

      ◦Assists with analysis of external data definitions documentation and mapping process - Certified as an Epic Bridges Analyst and assist with Go-Live for the ambulatory informatics - Assists and completes all of the errors in the error log and work-queues - Experience in various modules of Epic EMR systems such as: Tableau, Cadence, and Prelude ◦Performs a QA function for the data integration processes and repository metrics ◦Collaborates with other staff to document data needs… Show more ◦Assists with analysis of external data definitions documentation and mapping process - Certified as an Epic Bridges Analyst and assist with Go-Live for the ambulatory informatics - Assists and completes all of the errors in the error log and work-queues - Experience in various modules of Epic EMR systems such as: Tableau, Cadence, and Prelude ◦Performs a QA function for the data integration processes and repository metrics ◦Collaborates with other staff to document data needs and metric definitions ◦Validates data load processes and the quality of the data loaded into clinical data repositories ◦Responsible for maintaining, storing, mapping and analyzing medical, lab and any other health data in compliance with HIPAA policies and procedures ◦Coordinates with LAN and IT Security teams in order to utilize PGP encryption software and File Transfer Protocols to make medical claims transactions HIPAA compliant ◦Uses software such as SAS, Access, and Excel to provide data mapping for medical claims integration using BusinessObjects, and SQL Show less ◦Assists with analysis of external data definitions documentation and mapping process - Certified as an Epic Bridges Analyst and assist with Go-Live for the ambulatory informatics - Assists and completes all of the errors in the error log and work-queues - Experience in various modules of Epic EMR systems such as: Tableau, Cadence, and Prelude ◦Performs a QA function for the data integration processes and repository metrics ◦Collaborates with other staff to document data needs… Show more ◦Assists with analysis of external data definitions documentation and mapping process - Certified as an Epic Bridges Analyst and assist with Go-Live for the ambulatory informatics - Assists and completes all of the errors in the error log and work-queues - Experience in various modules of Epic EMR systems such as: Tableau, Cadence, and Prelude ◦Performs a QA function for the data integration processes and repository metrics ◦Collaborates with other staff to document data needs and metric definitions ◦Validates data load processes and the quality of the data loaded into clinical data repositories ◦Responsible for maintaining, storing, mapping and analyzing medical, lab and any other health data in compliance with HIPAA policies and procedures ◦Coordinates with LAN and IT Security teams in order to utilize PGP encryption software and File Transfer Protocols to make medical claims transactions HIPAA compliant ◦Uses software such as SAS, Access, and Excel to provide data mapping for medical claims integration using BusinessObjects, and SQL Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Associate Project Manager
      • Nov 2015 - May 2017

    • Business Analyst
      • Dec 2015 - Mar 2017

      Assisting with the business case Planning and monitoring practice implementation with program Eliciting requirements for medical practices, in regards to state requirements Translating and simplifying requirements for medical facilities and practices Requirements management and communication Requirements analysis Drive design and review of test cases Process change requests Manage a project’s scope, acceptance, installation and deployment. Create specific strategies… Show more Assisting with the business case Planning and monitoring practice implementation with program Eliciting requirements for medical practices, in regards to state requirements Translating and simplifying requirements for medical facilities and practices Requirements management and communication Requirements analysis Drive design and review of test cases Process change requests Manage a project’s scope, acceptance, installation and deployment. Create specific strategies for easier and effective execution of projects Maintain contacts with potential providers who may be interested in participating in Meaningful Use Incentive Dollars. Supervise tasks assigned to project assistants as instructed by the director. Assist project assistants and ensure that we stick to project specification and guidelines. Keep records of all information related to the project for documentation, clarification, and presentation to management. Draft project proposal ideas and present them to the director with convincing proof for approval. Draft project budget on a monthly basis and ensure that it meets all necessary protocols. Show less Assisting with the business case Planning and monitoring practice implementation with program Eliciting requirements for medical practices, in regards to state requirements Translating and simplifying requirements for medical facilities and practices Requirements management and communication Requirements analysis Drive design and review of test cases Process change requests Manage a project’s scope, acceptance, installation and deployment. Create specific strategies… Show more Assisting with the business case Planning and monitoring practice implementation with program Eliciting requirements for medical practices, in regards to state requirements Translating and simplifying requirements for medical facilities and practices Requirements management and communication Requirements analysis Drive design and review of test cases Process change requests Manage a project’s scope, acceptance, installation and deployment. Create specific strategies for easier and effective execution of projects Maintain contacts with potential providers who may be interested in participating in Meaningful Use Incentive Dollars. Supervise tasks assigned to project assistants as instructed by the director. Assist project assistants and ensure that we stick to project specification and guidelines. Keep records of all information related to the project for documentation, clarification, and presentation to management. Draft project proposal ideas and present them to the director with convincing proof for approval. Draft project budget on a monthly basis and ensure that it meets all necessary protocols. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Administrative Assistant III
      • Jul 2015 - Nov 2015

      - Experience in Prelude, Tableau, and Cadence modules within the Epic EMR systems. - Experience in Prelude, Tableau, and Cadence modules within the Epic EMR systems.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Caregiver
      • Apr 2012 - Apr 2014

      Personal Care Assistant Personal Care Assistant

    • Certified Nurse Assistant
      • Jun 2010 - Nov 2010

      Incontient care Bed changes Answer call lights Bed transfers Feedings Bed baths Showers Grooming Incontient care Bed changes Answer call lights Bed transfers Feedings Bed baths Showers Grooming

Education

  • California State University-San Bernardino
    Master of Science - Health Services Administration, Health/Health Care Administration/Management
    2016 - 2018
  • California State University-San Bernardino
    Bachelor’s Degree, Health/Health Care Administration/Management
    2009 - 2015
  • Project Management Institute
    Project Management Professional (PMP)

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