Division Head Of KYC

• Aug 2020 - Present

Head of Call Center

• Sep 2020 - Present

Agency Development

• Jun 2015 - Jul 2020

Agency development

Operations & IT Manager

• Sep 2011 - Apr 2015

Logistics management: - Ensures that the machinery and equipment used have the ability to produce goods and services for the client at an acceptable standard. - Coordinates with the quality assurance personnel to ensure that the goods meet an acceptable standard and generates positive feedback from clients. - Interact with the employees, prepare reports on the current condition of logistics, and decide on the next course of action. Budget management: - Obtain the requirements for logistics and coordinate with the finance department to obtain the necessary approval for the budget. - Ensures that quality equipments are procured within the budget. Operational strategizing: - Plays a key role in chalking out the overall operational policy. - Formulate suggestions on how to make an optimum use of the resources of the organization (for example: Enterprise Resource Planning and Supply Chain Management). Manage support services: - Plays a vital role in maximizing the output of the various support services such as, IT, finance and HR. Managing third party relations: - ensure that standard procedures are followed when third parties are hired. - ensure that the necessary administrative and legal formalities are completed. - third party properly executes the agreed terms and conditions. Show less

Owner

• Aug 2009 - Sep 2011

plan, organize, direct, control and evaluate the operations of household distributions plan, organize, direct, control and evaluate the operations of household distributions

IT Coordinator

• Jun 2004 - Sep 2009

Provides teachers with strategies of how technology can be used to achieve school’s expectation. - Coordinates and/or provides training to school staff in network and software use. - Encourages student development of skills in the use of instructional technology resources. - Models effective use of technology in the classroom and media center for teachers and students. - Coordinates the maintenance, operation and management of existing school microcomputer networks. - Assists with the planning, design and installation of future network expansions as growth demands. - Performs all functions and procedures necessary to install and maintain school network hardware and software. Show less