Experience

Midtrans

• Indonesia
• Financial Services
• 1 - 100 Employee

• Sales Agent Partner Growth at Midtrans

  • Mar 2021 - Present

  - Promote payment gateway products and services- Meeting new customers, and Handling complete sales cycle from cold call, calling, meeting, presentation, follow-ups, closing deals (live).- Growth in business through new acquisitions, Revenue / income through merchant discount rate and integration fee, new merchant service providers and channel partners.- Manage customer relations and regular touch with them to understand their requirements. - Promote payment gateway products and services- Meeting new customers, and Handling complete sales cycle from cold call, calling, meeting, presentation, follow-ups, closing deals (live).- Growth in business through new acquisitions, Revenue / income through merchant discount rate and integration fee, new merchant service providers and channel partners.- Manage customer relations and regular touch with them to understand their requirements.



CIMB Niaga

• Indonesia
• Banking
• 700 & Above Employee

• Dunning Collection

  • Dec 2018 - Dec 2020

  - Responsible for achieving credit card billing targets- Calling credit card customers so they can make payments on time- Provide excellent service to credit card customers- Responsible for creating a positive work environment and maintaining a good team work - Responsible for achieving credit card billing targets- Calling credit card customers so they can make payments on time- Provide excellent service to credit card customers- Responsible for creating a positive work environment and maintaining a good team work



Bags City

• Indonesia
• Retail
• 1 - 100 Employee

• Sales Team Lead

  • Oct 2013 - Dec 2018

  - Manage and monitor daily service operations- Supervise service operations and provide the best solutions in accordance with applicable procedures - to maintain the trust of consumers- Carry out discipline development and teamwork in a counter environment that is their responsibility- Supervise the implementation of CRM (customer data)- Handling customer complaints- Fostering relationships to create collaboration and trust from customers - Manage and monitor daily service operations- Supervise service operations and provide the best solutions in accordance with applicable procedures - to maintain the trust of consumers- Carry out discipline development and teamwork in a counter environment that is their responsibility- Supervise the implementation of CRM (customer data)- Handling customer complaints- Fostering relationships to create collaboration and trust from customers



Pasaraya

• Indonesia
• Retail
• 1 - 100 Employee

• Sales Assistant

  • Oct 2012 - Oct 2013

  - Introducing, offering and selling products to customers- Perform customer purchase transactions (cashier) and be responsible for all transactions made at the closing of the POS- Perform product displays and maintain the arrangement of goods to be sold- Conduct promotions by paying attention to the concept of customer service- Create sales and stock reports- Responsible for maintaining the quality and quantity of products to be sold - Introducing, offering and selling products to customers- Perform customer purchase transactions (cashier) and be responsible for all transactions made at the closing of the POS- Perform product displays and maintain the arrangement of goods to be sold- Conduct promotions by paying attention to the concept of customer service- Create sales and stock reports- Responsible for maintaining the quality and quantity of products to be sold