Irene M. Rivera

Digital Marketing Specialist at Fidelity Cooperative Bank
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
/ Based on 2 ratings
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Isabella Cigna

You could not be luckier than to have Irene on your team! She is an incredible person and colleague. Irene's marketing talents are multifaceted and constantly evolving, but in her time at FEV Tutor, she really discovered her passion for data analysis and process improvement, and this had an incredible impact on our organization. Something I loved about working on a team with Irene was that I felt like she was someone I could count on to take initiative. She is an incredibly motivated, talented professional who I knew I could trust to produce great, high-quality work. Irene always put in the time and dedication to make sure that when she did something, she did it to the best of her ability and always went the extra mile. Another thing I appreciate about Irene is that there is no problem that is unsolvable to her. There have been many times where I caught myself venting to Irene about a difficult project or a stressful situation, and her response was always either "what can I do to help?" or "here's how I think we can fix this." Having someone on your team with this attitude, I have learned, makes any and everything feel possible, and I feel that Irene significantly contributed to the positive culture of our team.

Miranda Day

Working with Irene is a pleasure--She goes above and beyond in the workplace. When a team member needs support, Irene is there to roll up her sleeves and help. She's a phenomenal collaborator, but also an excellent independent worker. Something I really admire about Irene is her data tracking and spreadsheet abilities. She has streamlined and organized many of our processes through her Excel skills, making a huge impact on our company. She has a marvelous work ethic and is always eager to learn. I highly recommend Irene and feel strongly that she is an incredible asset to any team.

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Credentials

  • Email Marketing
    HubSpot Academy
    Feb, 2022
    - Nov, 2024
  • Social Media Marketing
    HubSpot Academy
    Feb, 2022
    - Nov, 2024
  • Digital Marketing
    HubSpot Academy
    Feb, 2022
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Digital Marketing Specialist
      • Feb 2023 - Present

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Marketing Associate
      • Feb 2022 - Feb 2023

    • United States
    • Consumer Goods
    • 400 - 500 Employee
    • Marketing Assistant
      • Dec 2018 - Jul 2020

      Worked closely with VP marketing, Marketing Manager, Product Managers, and Sales Managers assisting with projects and related tasks. Coordinated the organization of the IHHS for the company, created reporting related to weekly and monthly data such as Ads, Retail surveys and Ratings & Review. Monitored Ratings and Review and planned actions accordingly.

    • Customer Service Representative
      • Jul 2017 - Dec 2018

      Answered consumer inquiries and problems regarding their purchases. Provided support to other departments such as order entry, packing and shipping order, reception coverage and PFI creations.

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Concierge
      • Aug 2016 - Jul 2017

      Created experiences for high valued card members. Secured dinner reservations, tickets, tours and vacations locally and internationally. Served as a Spanish translator. Created experiences for high valued card members. Secured dinner reservations, tickets, tours and vacations locally and internationally. Served as a Spanish translator.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service Representative
      • Feb 2016 - Jun 2016

      Assisted customers question via email, chat and phone. Translated customers inquiries from Spanish to English Assisted customers question via email, chat and phone. Translated customers inquiries from Spanish to English

  • Jesus Delgado Esq
    • Ponce, Pr, Puerto Rico
    • Law Office Clerk
      • Aug 2013 - Jan 2016

      Created, updated and audited client files. Maintained office schedule, answered incoming calls, and scheduled clients meetings. Managed office inventory, inclusive of ordering, receiving and returning equipment. Created, updated and audited client files. Maintained office schedule, answered incoming calls, and scheduled clients meetings. Managed office inventory, inclusive of ordering, receiving and returning equipment.

Education

  • Fitchburg State University
    Bachelor of Business Administration - BBA, Marketing
    2017 - 2022

Community

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