National Sales Representative

• Jul 2017 - Present

You Never Get A Second Chance To Make A Good First Impression Tristar Hotel Group brings well over sixty years of hotel experience to the table; operating and consulting for Resorts, Boutique, Full and Limited Service Properties. Tristar manages more than 1,000 employees and generates more than $100 million in food and room sales annually. As Hotel Owners, Managers and Consultants, we knew we needed top-notch training for our employees, so we created it and put it in the cloud. Pretty soon others wanted it and HMBookstore was born. The leader in online hospitality education and training, HMBookstore provides high quality educational and training materials to those who are pursuing a career in the hospitality industry, as well as those who are already in the industry and are looking to enhance their skills. Used worldwide by hospitality management students, hotel owners, operators, and employees, HMBookstore is leading the movement to provide the hospitality industry with top-notch, well trained managers and employees. Our online eBooks offer content via a flexible and effective platform that is unrivaled in the hospitality industry - content that has proven to strengthen service skills, productivity, and employee retention, as well as provide the foundation for a successful career in hospitality management. Written by seasoned and well-respected hospitality professionals, our eBooks are specific to an individual position or service topic and cover both front & back of the house, restaurants, bars, and more. For more info about our offerings, visit me at http://www.hmbookstore.com/info/laine. Check out our HMBookstore demo video at: https://youtu.be/U6HYw_59DWI You might have seen us on Travel Channel's Hotel Impossible. HMBookstore has been fortunate to have been featured 10 times, and counting. Show less

Independent Business Owner & Consultant

• 1974 - Present

Time Period: ALL My Life Professionally and As A Volunteer With Many Great Charitable Organizations I Wear A Lot Of Hats! IF You Ever Wanted To Streamline and Improve Your Business. Get Visible on the Innerwebs. Automate Everything Possible. Nail Down and Improve Every Process and Procedure. Increase Your Sales. Increase Your Revenues. Increase Your Retention. Decrease Your Losses. Get More Out of Your Vendors. Provide Gold Plated Customer Service. From The Top Down. Run Your Business! Instead of YOUR BUSINESS RUNNING YOU! I'm Your Gal! And I Have The Track Record to Prove It! I've Been Doing This Almost All Of My Life. First Paycheck at 13. Family businesses and plenty of other odd (?) jobs before that. I Manage A Lot of Virtual Property. I Will Continue To Add To It. Many Projects In The Works. Even Charitable. I Warn You. I Don't Come Cheap! BUT I DO DELIVER RESULTS! THEY WILL PAY FOR MY SERVICES! AND MORE! MANY TIMES OVER. MANY YEARS OVER. IF You Listen. IF You Act. IF You Are Willing To Learn To Earn. IF You Are Willing To Work From The Top Down. Show less

Video Media Consultant

• Apr 2010 - Jul 2010

Marketing Representative

• Jan 2010 - Feb 2010

Training Manager - KS, MO & IL

• Oct 2007 - Nov 2009

Co-op & Communications Manager - Plainfield, IN

• Sep 2006 - Sep 2007

Field Sales Representative - KS, MO, NE, IA & IL

• Nov 2004 - Sep 2006

District Sales Manager, OnePoint Program - KS, MO, OK & TX

• May 2003 - Aug 2004

Office Manager (Contract)

• 2003 - 2003

Maintenance Services Auditor (Contract)

• 2002 - 2003

Client Plan Analyst (Contract)

• 2002 - 2002

Store Manager

• 2002 - 2002

Manager-in-Training

• 2001 - 2002

Outbound Manager

• 2001 - 2002

PCS Sales & Operations Manager

• 1998 - 1999

Assessment Consultant

• 1996 - 1997

Trust Officer, Systems & Operations Manager - Employee Benefit Division of the Trust Department

• 1979 - 1992